1 Month Contract Broadband Packages
No Router Included. 30 days notice required to cancel.
| Package Name | Network | Care Level | Max Download Mbps |
Max Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
|
|---|---|---|---|---|---|---|---|
| Openreach SoTAP | Standard Care | 24 | 1.4 | £42.50 | £51.00 | ||
| Openreach SoGEA | Standard Care | 80 | 20 | £50.00 | £60.00 | ||
| Openreach SoGEA | Critical Care | 80 | 20 | £60.00 | £72.00 | ||
| Openreach FTTP | Standard Care | 160 | 30 | £45.00 | £54.00 | ||
| Openreach FTTP | Standard Care | 550 | 75 | £50.00 | £60.00 | ||
| Openreach FTTP | Standard Care | 1000 | 115 | £55.00 | £66.00 | ||
| Openreach FTTP | Standard Care | 1800 | 120 | £100.00 | £120.00 | ||
| Openreach FTTP | Critical Care | 1000 | 115 | £70.00 | £84.00 | ||
| Openreach FTTP | Critical Care | 1800 | 120 | £85.00 | £102.00 | ||
| CityFibre FTTP | Standard Care | 160 | 160 | £40.00 | £48.00 | ||
| CityFibre FTTP | Standard Care | 550 | 550 | £45.00 | £54.00 | ||
| CityFibre FTTP | Standard Care | 1000 | 1000 | £50.00 | £60.00 | ||
| CityFibre FTTP | Standard Care | 2500 | 2500 | £70.00 | £84.00 | ||
| CityFibre FTTP | Critical Care | 1000 | 1000 | £65.00 | £78.00 | ||
| FibreHeroes FTTP | Critical Care | 1000 | 1000 | £75.00 | £90.00 | ||
| FreedomFibre FTTP | Standard Care | 115 | 115 | £40.00 | £48.00 | ||
| FreedomFibre FTTP | Standard Care | 550 | 550 | £45.00 | £54.00 | ||
| FreedomFibre FTTP | Standard Care | 1200 | 1200 | £50.00 | £60.00 | ||
| FreedomFibre FTTP | Standard Care | 2500 | 2500 | £70.00 | £84.00 | ||
| MS3 FTTP | Critical Care | 1000 | 1000 | £60.00 | £72.00 | ||
| Netomnia FTTP | Standard Care | 160 | 160 | £47.50 | £57.00 | ||
| Netomnia FTTP | Standard Care | 550 | 550 | £50.00 | £60.00 | ||
| Netomnia FTTP | Standard Care | 1000 | 1000 | £52.50 | £63.00 | ||
| Netomnia FTTP | Standard Care | 2000 | 2000 | £70.00 | £84.00 | ||
| Netomnia FTTP | Critical Care | 1000 | 1000 | £62.50 | £75.00 | ||
| Netomnia FTTP | Critical Care | 2000 | 2000 | £80.00 | £96.00 | ||
| Trooli FTTP | Standard Care | 175 | 175 | £40.00 | £48.00 | ||
| Trooli FTTP | Standard Care | 550 | 550 | £45.00 | £54.00 | ||
| Trooli FTTP | Standard Care | 1200 | 1200 | £50.00 | £60.00 | ||
| Trooli FTTP | Standard Care | 2500 | 2500 | £70.00 | £84.00 | ||
18 Month Contract Broadband Packages
These rates apply to orders placed after 8th September 2025, orders placed prior to this will be charged at the rate specified when you entered into your contract.
| Package Name | Network | Care Level | Max Download Mbps |
Max Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
||
|---|---|---|---|---|---|---|---|---|
|
No Router Included |
Openreach SoTAP | Standard Care | 24 | 1.4 | £35.00 | £42.00 | ||
|
Standard Router |
Openreach SoTAP | Standard Care | 24 | 1.4 | £37.50 | £45.00 | ||
|
No Router Included |
Openreach SoGEA | Standard Care | 80 | 20 | £37.50 | £45.00 | ||
|
Standard Router |
Openreach SoGEA | Standard Care | 80 | 20 | £40.00 | £48.00 | ||
|
No Router Included |
Openreach SoGEA | Critical Care | 80 | 20 | £47.50 | £57.00 | ||
|
Standard Router |
Openreach SoGEA | Critical Care | 80 | 20 | £50.00 | £60.00 | ||
|
No Router Included |
Openreach FTTP | Standard Care | 160 | 30 | £35.00 | £42.00 | ||
|
Standard Router |
Openreach FTTP | Standard Care | 160 | 30 | £37.50 | £45.00 | ||
|
Business Router |
Openreach FTTP | Standard Care | 160 | 30 | £37.50 | £45.00 | ||
|
No Router Included |
Openreach FTTP | Standard Care | 550 | 75 | £40.00 | £48.00 | ||
|
Standard Router |
Openreach FTTP | Standard Care | 550 | 75 | £42.50 | £51.00 | ||
|
Business Router |
Openreach FTTP | Standard Care | 550 | 75 | £42.50 | £51.00 | ||
|
No Router Included |
Openreach FTTP | Standard Care | 1000 | 115 | £45.00 | £54.00 | ||
|
Standard Router |
Openreach FTTP | Standard Care | 1000 | 115 | £47.50 | £57.00 | ||
|
Business Router |
Openreach FTTP | Standard Care | 1000 | 115 | £47.50 | £57.00 | ||
|
No Router Included |
Openreach FTTP | Standard Care | 1800 | 120 | £77.50 | £93.00 | ||
|
Standard Router |
Openreach FTTP | Standard Care | 1800 | 120 | £77.50 | £93.00 | ||
|
Premium Router |
Openreach FTTP | Standard Care | 1800 | 120 | £77.50 | £93.00 | ||
|
No Router Included |
Openreach FTTP | Critical Care | 1000 | 115 | £60.00 | £72.00 | ||
|
Standard Router |
Openreach FTTP | Critical Care | 1000 | 115 | £62.50 | £75.00 | ||
|
Business Router |
Openreach FTTP | Critical Care | 1000 | 115 | £62.50 | £75.00 | ||
|
No Router Included |
Openreach FTTP | Critical Care | 1800 | 120 | £90.00 | £108.00 | ||
|
Standard Router |
Openreach FTTP | Critical Care | 1800 | 120 | £92.50 | £111.00 | ||
|
Premium Router |
Openreach FTTP | Critical Care | 1800 | 120 | £92.50 | £111.00 | ||
|
No Router Included |
CityFibre FTTP | Standard Care | 160 | 160 | £30.00 | £36.00 | ||
|
Standard Router |
CityFibre FTTP | Standard Care | 160 | 160 | £35.00 | £42.00 | ||
|
Business Router |
CityFibre FTTP | Standard Care | 160 | 160 | £35.00 | £42.00 | ||
|
No Router Included |
CityFibre FTTP | Standard Care | 550 | 550 | £32.50 | £39.00 | ||
|
Standard Router |
CityFibre FTTP | Standard Care | 550 | 550 | £37.50 | £45.00 | ||
|
Business Router |
CityFibre FTTP | Standard Care | 550 | 550 | £37.50 | £45.00 | ||
|
No Router Included |
CityFibre FTTP | Standard Care | 1000 | 1000 | £35.00 | £42.00 | ||
|
Standard Router |
CityFibre FTTP | Standard Care | 1000 | 1000 | £40.00 | £48.00 | ||
|
Business Router |
CityFibre FTTP | Standard Care | 1000 | 1000 | £40.00 | £48.00 | ||
|
No Router Included |
CityFibre FTTP | Standard Care | 2500 | 2500 | £55.00 | £66.00 | ||
|
Standard Router |
CityFibre FTTP | Standard Care | 2500 | 2500 | £60.00 | £72.00 | ||
|
Premium Router |
CityFibre FTTP | Standard Care | 2500 | 2500 | £60.00 | £72.00 | ||
|
No Router Included |
CityFibre FTTP | Critical Care | 1000 | 1000 | £50.00 | £60.00 | ||
|
Standard Router |
CityFibre FTTP | Critical Care | 1000 | 1000 | £55.00 | £66.00 | ||
|
Business Router |
CityFibre FTTP | Critical Care | 1000 | 1000 | £55.00 | £66.00 | ||
|
No Router Included |
FibreHeroes FTTP | Critical Care | 1000 | 1000 | £60.00 | £72.00 | ||
|
Standard Router |
FibreHeroes FTTP | Critical Care | 1000 | 1000 | £62.50 | £75.00 | ||
|
Business Router |
FibreHeroes FTTP | Critical Care | 1000 | 1000 | £62.50 | £75.00 | ||
|
No Router Included |
FreedomFibre FTTP | Standard Care | 115 | 115 | £29.17 | £35.00 | ||
|
Standard Router |
FreedomFibre FTTP | Standard Care | 115 | 115 | £33.33 | £40.00 | ||
|
Business Router |
FreedomFibre FTTP | Standard Care | 115 | 115 | £33.33 | £40.00 | ||
|
No Router Included |
FreedomFibre FTTP | Standard Care | 550 | 550 | £31.25 | £37.50 | ||
|
Standard Router |
FreedomFibre FTTP | Standard Care | 550 | 550 | £35.42 | £42.50 | ||
|
Business Router |
FreedomFibre FTTP | Standard Care | 550 | 550 | £35.42 | £42.50 | ||
|
No Router Included |
FreedomFibre FTTP | Standard Care | 1200 | 1200 | £35.42 | £42.50 | ||
|
Standard Router |
FreedomFibre FTTP | Standard Care | 1200 | 1200 | £39.58 | £47.50 | ||
|
Premium Router |
FreedomFibre FTTP | Standard Care | 1200 | 1200 | £39.58 | £47.50 | ||
|
No Router Included |
FreedomFibre FTTP | Standard Care | 2500 | 2500 | £52.50 | £63.00 | ||
|
Standard Router |
FreedomFibre FTTP | Standard Care | 2500 | 2500 | £57.50 | £69.00 | ||
|
Premium Router |
FreedomFibre FTTP | Standard Care | 2500 | 2500 | £57.50 | £69.00 | ||
|
No Router Included |
MS3 FTTP | Critical Care | 1000 | 1000 | £42.50 | £51.00 | ||
|
Standard Router |
MS3 FTTP | Critical Care | 1000 | 1000 | £45.00 | £54.00 | ||
|
Business Router |
MS3 FTTP | Critical Care | 1000 | 1000 | £45.00 | £54.00 | ||
|
No Router Included |
Netomnia FTTP | Standard Care | 160 | 160 | £37.50 | £45.00 | ||
|
Standard Router |
Netomnia FTTP | Standard Care | 160 | 160 | £40.00 | £48.00 | ||
|
Business Router |
Netomnia FTTP | Standard Care | 160 | 160 | £40.00 | £48.00 | ||
|
No Router Included |
Netomnia FTTP | Standard Care | 550 | 550 | £40.00 | £48.00 | ||
|
Standard Router |
Netomnia FTTP | Standard Care | 550 | 550 | £42.50 | £51.00 | ||
|
Business Router |
Netomnia FTTP | Standard Care | 550 | 550 | £42.50 | £51.00 | ||
|
No Router Included |
Netomnia FTTP | Standard Care | 1000 | 1000 | £42.50 | £51.00 | ||
|
Standard Router |
Netomnia FTTP | Standard Care | 1000 | 1000 | £45.00 | £54.00 | ||
|
Business Router |
Netomnia FTTP | Standard Care | 1000 | 1000 | £45.00 | £54.00 | ||
|
No Router Included |
Netomnia FTTP | Standard Care | 2000 | 2000 | £60.00 | £72.00 | ||
|
Standard Router |
Netomnia FTTP | Standard Care | 2000 | 2000 | £62.50 | £75.00 | ||
|
Premium Router |
Netomnia FTTP | Standard Care | 2000 | 2000 | £62.50 | £75.00 | ||
|
No Router Included |
Netomnia FTTP | Critical Care | 1000 | 1000 | £52.50 | £63.00 | ||
|
Standard Router |
Netomnia FTTP | Critical Care | 1000 | 1000 | £55.00 | £66.00 | ||
|
Business Router |
Netomnia FTTP | Critical Care | 1000 | 1000 | £55.00 | £66.00 | ||
|
No Router Included |
Netomnia FTTP | Critical Care | 2000 | 2000 | £70.00 | £84.00 | ||
|
Standard Router |
Netomnia FTTP | Critical Care | 2000 | 2000 | £72.50 | £87.00 | ||
|
Premium Router |
Netomnia FTTP | Critical Care | 2000 | 2000 | £72.50 | £87.00 | ||
|
No Router Included |
Trooli FTTP | Standard Care | 175 | 175 | £29.17 | £35.00 | ||
|
Standard Router |
Trooli FTTP | Standard Care | 175 | 175 | £33.33 | £40.00 | ||
|
Business Router |
Trooli FTTP | Standard Care | 175 | 175 | £33.33 | £40.00 | ||
|
No Router Included |
Trooli FTTP | Standard Care | 550 | 550 | £31.25 | £37.50 | ||
|
Standard Router |
Trooli FTTP | Standard Care | 550 | 550 | £35.42 | £42.50 | ||
|
Business Router |
Trooli FTTP | Standard Care | 550 | 550 | £35.42 | £42.50 | ||
|
No Router Included |
Trooli FTTP | Standard Care | 1200 | 1200 | £35.42 | £42.50 | ||
|
Standard Router |
Trooli FTTP | Standard Care | 1200 | 1200 | £39.58 | £47.50 | ||
|
Premium Router |
Trooli FTTP | Standard Care | 1200 | 1200 | £39.58 | £47.50 | ||
|
No Router Included |
Trooli FTTP | Standard Care | 2500 | 2500 | £52.50 | £63.00 | ||
|
Standard Router |
Trooli FTTP | Standard Care | 2500 | 2500 | £57.50 | £69.00 | ||
|
Premium Router |
Trooli FTTP | Standard Care | 2500 | 2500 | £57.50 | £69.00 | ||
All broadband only packages include unlimited downloads & uploads, static IPv4 address & static IPv6 block (native/48) & excellent support from our UK based team.
Prices excluding VAT will not increase or decrease during any contracted period.
SoGEA & SoTAP services are reliant on copper phone line so sync speed will depend on quality of phone line and distance to cabinet/exchange.
Max line speed is maximum possible speed for the line, typical throughput and minimum guaranteed speeds willl be shown when you perform an availability check.
Mobile broadband services vary according to location. Our availability checker will give an indication of signal strength at the selected address.
Services are supplied over the H3G network (as used by 'Three').
Broadband Extras
| Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|---|---|---|
|
/29 IPv4 Address Block (8 addresses 6 usable) |
£35.00 | £42.00 |
These services are in addition to your package cost.
Broadband Connection Charges
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Business Broadband Setup Fee (1m Contract) Covers premium installation (Openreach), business standard installation, migration or activation & supply of router (if applicable). |
£50.00 | £60.00 | ||
|
Business Broadband Setup Fee (18m Contract) Covers premium installation (Openreach), business standard installation (alt-net providers), migration or activation & supply of router (if applicable). |
Free | Free | ||
|
Standard Transfer / Working Line Takeover / Succession Provide Where you request an engineer to attend property and network termination is showing as already installed. |
£60.00 | £72.00 | ||
|
Premium Installation Surcharge (Netomnia) This amount will be charged in additional to the regular setup fee for the chosen package. |
£50.00 | £60.00 | ||
|
Advanced/Complex Installation Surcharge (Openreach SoGEA/FTTP & Netomnia) For large properties and complex installations where additional work will be required to complete the installation. This amount will be charged in additional to the regular setup fee for the chosen package. |
£200.00 | £240.00 | ||
|
CityFibre Non Standard Installation For more complex CityFibre installations that CityFibre deem to be Non-Standard. |
£200.00 | £240.00 | ||
|
Excess Construction & Other Charges Some business installations may incur excess construction charges, survey, way-leave or other charges. If this applies to an order we shall let you know and give you an opportunity to accept/reject the charges. |
As Advised | As Advised | ||
|
Mobile Broadband Sim Only |
£10.00 | £12.00 | ||
Package Change Fees
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Package Upgrade - No Engineer Required Upgrade only allowed with same network provider & technology. |
Free | Free | ||
|
Package Upgrade - Engineer Required Where an engineer is required to upgrade/change ONT. Upgrade only allowed with same network provider & technology. |
£50.00 | £60.00 | ||
|
Package Downgrade - No Engineer Required Where price of new package is less than your current package a downgrade charge will apply. Downgrade only allowed with same network provider & technology. |
£25.00 | £30.00 | ||
|
Package Downgrade - No Engineer Required - High Value Router For orders placed prior to 17th November 2025: Where price of new package is less than your current package and RRP of included router in original package is more than £166.67 ex vat / £200.00 inc vat. Downgrade only allowed with same network provider & technology. |
£75.00 | £90.00 | ||
|
Package Change - With change of network provider or technology. Only available after 6 months. You will be charged the setup/installation charge for your new package, a new contract will apply & existing contract will be cancelled without penalty. In most cases an engineer will be required to attend your property. |
Varies | Varies | ||
Early Termination Charges
If you terminate a service before the contract end date the following charges will apply.
| Charge description | Ex. Vat | Inc. Vat | |
|---|---|---|---|
|
Broadband Early Termination Charge - Orders placed prior to 1st April 2024. If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £10.00 | £12.00 |
|
Broadband Early Termination Charge - Orders placed on or after 1st April 2024. If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £20.00 | £24.00 |
|
Mobile Broadband Early Termination Charge If you terminate a mobile broadband service before the contract end date the following one off charge will apply. |
One Off | £30.00 | £36.00 |
|
Broadband Premises Move Contract exit fee for customers moving home/premises. |
One Off | £75.00 | £90.00 |
Broadband Hardware ⓘ
Discount applies when purchased at same time as any broadband package.
| model | category | status | price Ex. Vat |
price Inc. Vat |
|---|---|---|---|---|
| Standard | In Stock | £79.99 | £95.99 | |
| Standard | In Stock | £87.49 | £104.99 | |
| Standard | In Stock | £90.00 | £108.00 | |
| Standard | In Stock | £208.00 | £249.60 | |
| VoIP | In Stock | £74.99 | £89.99 | |
| VoIP | In Stock | £135.00 | £162.00 | |
| Pro | In Stock | £108.33 | £130.00 | |
| Pro | Out Of Stock | £109.16 | £130.99 | |
| Pro | In Stock | £191.66 | £229.99 | |
| Pro | In Stock | £216.66 | £259.99 | |
| Pro | In Stock | £216.66 | £259.99 | |
| Gaming | In Stock | £92.49 | £110.99 | |
| Gaming | In Stock | £137.49 | £164.99 | |
| Gaming | In Stock | £158.06 | £189.67 | |
| Gaming | In Stock | £187.50 | £225.00 | |
| Gaming | In Stock | £191.66 | £229.99 | |
| Business | In Stock | £124.99 | £149.99 | |
| Modem | In Stock | £71.00 | £85.20 | |
| Mobile | In Stock | £10.00 | £12.00 | |
| Mobile | In Stock | £55.00 | £66.00 | |
| Mobile | In Stock | £70.00 | £84.00 | |
| Mobile | In Stock | £70.00 | £84.00 | |
| Mesh System | In Stock | £158.33 | £190.00 | |
| Mesh System | In Stock | £216.66 | £259.99 | |
| Mesh System | In Stock | £416.66 | £499.99 | |
All prices shown include VAT @ 20%.
