Cookie policy

IDNet

VAT_INC_EX

This cookie is set by our product pages to select whether the end user wants to view prices with or without VAT, this cookie is deleted when a user closes their browser or after around 20 minutes of inactivity.

IDNet

FRIEND

This cookie is set if you are sent a link from a friend and will pre-fill the broadband order page to ensure you and your friend get their discount.

IDNet

OFFER

When you validate an offer code this cookie will be set and will pre-fill the broadband order page to ensure we apply the offer.

IDNet

REFER

Stores the site that you were referred from to aid our marketing efforts and automatically apply any appropriate offer codes.

Google Analytics

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_gat
_gid

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form (your IP address is anonymised before being sent to Google), including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Fonts.Net

__cf_bm

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Purechat

various

We sometimes use Purechat for online chat services. Purechat's cookie policy can be found at https://www.ruby.com/cookie-notice/.

IDNet Customer Portal

PHPSESSID

This cookie is set by the customer portal and is essential for site functionality it is deleted when a user closes their browser or after around 20 minutes of inactivity.