A B Corp is a business that's independently verified to meet high standards of social and environmental performance, accountability and transparency — a company measured not just on profit, but on how it treats its people, its customers, its community and the planet.
In May 2020 IDNet became the first telecoms company, and the first internet service provider, in the UK to earn B Corp certification. For an independent broadband provider that's been doing things its own way since 1996, it felt less like a leap and more like putting a name to how we already worked.
Certification is awarded by B Lab, an independent non-profit — it isn't a badge you can buy or claim for yourself. Today there are more than 9,000 Certified B Corporations worldwide, including over 2,700 in the UK, alongside household names like Patagonia, Ben & Jerry's, Innocent and The Body Shop.
What being a B Corp means for you
Honest, transparent pricing
What you sign up for is what you pay. No mid-contract price rises and no inflation-linked hikes buried in the small print — just pricing you can actually plan around.
Real support, from real people, in the UK
When something needs sorting you talk to a knowledgeable person based here in the UK, 24/7. No scripts, no overseas call centre, no chatbot sending you round in circles.
Independent and accountable
Independently owned since 1996, so we answer to our customers rather than a distant corporate parent — and B Corp certification embeds that accountability into how the company is run.
Static IP as standard
A static IP address is included as standard on our connections — part of the product, not an upsell.
Better for the planet
A commitment to measure our environmental impact and keep reducing it, with the bar rising every time we recertify.
Certification meant holding every part of IDNet against the same five-part standard.
Governance
Transparent, accountable decisions that consider everyone affected — not only shareholders.
Workers
How we treat, pay, develop and look after the people who work here.
Community
Our impact locally and across our industry, and how we give back.
Environment
Measuring our footprint and committing to reduce it, with the standard getting tougher at each recertification.
Customers
Putting the people who rely on us at the centre of the decisions we make.
This is an enormous milestone for the company, and we are excited about taking our customers and supply partners on the journey with us. The process has already helped to add more context and meaning to our 'Everything Connected' message.
When people choose to buy products or services on the high street, online or from a business supplier, they should look out for the B Corps popping up across all sectors of the economy. Supporting these businesses is an opportunity to be part of something better.
Tim Davies, Director, IDNet
How B Corp certification works
Independently verified
Awarded and checked by B Lab, an independent non-profit. You can't buy it or self-declare it.
An 80-point minimum
Companies must score at least 80 on the B Impact Assessment to qualify — most that start the process don't reach it first time.
Five areas of impact
Governance, workers, community, environment and customers — the assessment looks at the whole business, not a single product.
Publicly accountable
A certified company's performance is published on B Lab's website for anyone to see.
Renewed every three years
Certification isn't permanent. It has to be re-earned against a standard that keeps rising.
Built into the business
Certification requires a company to formally commit, in its own governance, to considering all of its stakeholders.
Most people never get to see how their internet provider actually behaves — how it treats its staff, whether it plays fair on pricing, what it does about its carbon footprint. B Corp certification exists so you don't have to take our word for it: an independent body has checked, and checks again every three years.
The UK's first telecoms B Corp — and proud of it.
Independent since 1996
Answerable to our customers,
not a corporate parent
24/7 UK-based support
Real expert help,
whenever you need it
No mid-contract price rises
The price you agree
is the price you pay
Static IP as standard
Included on your connection,
not an add-on
Certified B Corp
The UK's first —
certified since May 2020
A network you can rely on
Built and monitored for
resilience and security
If you'd like an ethical, independent, UK-based provider behind your home or business connection, we'd love to hear from you.
Check AvailabilityFAQs
Yes. IDNet is a Certified B Corporation and has been since May 2020 — the first telecoms company and the first internet service provider in the UK to achieve certification.
IDNet was certified in May 2020, and has maintained certification through the three-yearly recertification process required by B Lab.
Yes. IDNet was the first UK telecommunications company, and the first UK internet service provider, to become a Certified B Corporation.
An ethical ISP is one that considers its impact on people and the planet alongside profit — fair pricing, good treatment of staff and customers, and a genuine responsibility towards the environment and wider community. B Corp certification is one of the few independent, verified ways to check that a provider lives up to that, rather than simply claiming it.
In practice it means honest pricing with no mid-contract increases, 24/7 UK-based support from real people, a static IP address as standard, and a company that is independently accountable for how it treats its customers, staff and the environment.
No. Being a B Corp isn't about charging more — it's about doing business fairly. Our pricing is transparent, and we don't raise prices mid-contract, so you can budget with confidence for the whole of your term.
Many labels are self-declared or cover a single product. B Corp certification assesses the entire business, is independently verified by B Lab, requires a minimum score of 80 points, and has to be renewed every three years. It's widely regarded as one of the most credible ethical business standards there is.
There are more than 9,000 Certified B Corporations worldwide, including over 2,700 in the UK. Well-known examples include Patagonia, Ben & Jerry's, Innocent Drinks and The Body Shop — and IDNet.
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