Hassle-free full fibre broadband

When only the fastest & most reliable connection will do.

IDNet’s range of CityFibre powered broadband brings you unlimited usage upto900 Mbit/s symmetric full fibre for a high performance connection that delivers unrivalled value.

Why choose IDNet? With over 90% overall satisfaction we are consistently rated better than the major full fibre providers
See for yourself at

Special Offer

UltraFast Broadband 150

FTTH 160/160

upto 150 Mbit/s
£ 25.00
18 Month Contract
Free Installation
Ideal for most households
Download 10GB file in 10 minutes
6 Simultaneous Ultra HD streams
Discounted router or use your own
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 75Mbps
Introductory price available until end of March 2023
Prices Exclude Vat

Recommended

UltraFast Broadband

FTTH 550/550

upto 500 Mbit/s
£ 30.00
18 Month Contract
Free Installation
Best for most households
Download 10GB file in 3 minutes
20 Simultaneous Ultra HD streams
Discounted router or use your own
Static IPv4 and IPv6 addresses

Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat

Fastest

Gigabit Broadband

FTTH 1000/1000

upto 900 Mbit/s
£ 50.00
18 Month Contract
Free Installation
Great for larger households
Download 10GB file in 2 minutes
36 Simultaneous Ultra HD streams
Discounted router or use your own
Static IPv4 and IPv6 addresses

Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat

SuperFast Business

FTTP-CF 80/80

upto 80 Mbit/s
£ 50.00
1 Month Contract
Ideal for smaller businesses
Download 10GB file in 30 minutes
Critical care
Discounted router or use your own
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 40Mbps
Prices Exclude Vat

UltraFast Business

FTTP-CF 550/550

upto 500 Mbit/s
£ 60.00
1 Month Contract
Ideal for medium businesses
Download 10GB file in 3 minutes
Critical care
Discounted router or use your own
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat

Gigabit Business

FTTP-CF 1000/1000

upto 900 Mbit/s
£ 90.00
1 Month Contract
Best for larger businesses
Download 10GB file in 2 minutes
Critical care
Discounted router or use your own
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat

Short Term Contract Home Broadband

Ideal for renters, students and anyone planning to move in the near future.
Just give us 30 days written notice to cancel. Upgrade to another package at any time.

download upload care level Connection monthly cost
ex. vat
1 Month Rolling Contract

SuperFast Lite

FTTH 55/55

Up To50 Mbit/s
(2 Ultra HD Streams)

Up To50 Mbit/s

FTTH Standard

New Provide: £50.00
Migration: £0.00

£22.50

Check availability
& order

SuperFast Full Fibre

FTTH 80/80

Up To76 Mbit/s
(3 Ultra HD Streams)

Up To76 Mbit/s

FTTH Standard

New Provide: £50.00
Migration: £0.00

£30.00

Check availability
& order

UltraFast Basic

FTTH 160/160

Up To150 Mbit/s
(6 Ultra HD Streams)

Up To150 Mbit/s

FTTH Standard

New Provide: £50.00
Migration: £0.00

£35.00

Check availability
& order

UltraFast Full Fibre

FTTH 550/550

Up To500 Mbit/s
(20 Ultra HD Streams)

Up To500 Mbit/s

FTTH Standard

New Provide: £50.00
Migration: £0.00

£45.00

Check availability
& order

Gigabit Full Fibre

FTTH 1000/1000

Up To900 Mbit/s
(36 Ultra HD Streams)

Up To900 Mbit/s

FTTH Standard

New Provide: £50.00
Migration: £0.00

£55.00

Check availability
& order

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.

Home FTTH & Business FTTP

CityFibre Full Fibre Connection - No Phone Line Required.

Super Low Latency

Availability

CityFibre powered services are currently available at over a million properties in the following areas:

Barnsley, Bath, Batley, Bilston, Bognor Regis, Bolton, Bournemouth, Bracknell, Bradford, Brighton, Bury St Edmunds, Cambridge, Cheltenham, Chichester, Christchurch, City Name, Cleckheaton, Coventry, Derby, Dewsbury, Doncaster, Eastbourne, Gateshead, Gillingham, Gloucester, Harrogate, Hartlepool, Havant, Heckmondwike, Huddersfield, Ipswich, Kettering, Knaresborough, Leeds, Leicester, Lincoln, Lowestoft, Luton, Maidenhead, March, Middlesbrough, Milton Keynes, Newcastle Upon Tyne, Newport Pagnell, Northampton, North Shields, North Tyneside, Nottingham, Ossett, Peterborough, Poole, Portsmouth, Preston, Pudsey, Reading, Rotherham, Sheffield, Slough, Solihull, Southsea, Stockton-on-Tees, Swindon, Wakefield, Wallsend, Whittlesey, Willenhall, Wokingham, Wolverhampton, Worcester, Worthing, Yaxley, York

More towns & cities coming online soon.

Why IDNet as your Full Fibre provider?

Speed!

The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

It's all in the details

General
CityFibre Home FTTH

FTTH connections are available to properties designated as residential with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £0.00 activation charge (18 month contract). A free migration will be offered where an existing CityFibre FTTH installation is detected.

To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

CityFibre Business FTTP

FTTP connections are available to properties designated as commercial and come with a 1 month contract length and Critical Care.

Connection via the CityFibre network have a typical lead time of 14 days for standard business installations.

FTTP connections for properties deemed to be a 'standard install' will be subject to a £75.00 activation charge, properties deemed to be a 'non standard install' will be subject to a £200.00 activation charge.

To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.


Prices Exclude Vat