When only the fastest & most reliable connection will do.
Why choose IDNet? With over 20 years of broadband expertise and 90%+ overall satisfaction we are consistently rated better than the major full fibre providers.
See for yourself at 
FTTH 160/160
Minimum Guaranteed Speed: 75Mbps
Price shown is for 12 month contract (1 month contract £30.00). Prices Exclude Vat
FTTH 550/550
Minimum Guaranteed Speed: 250Mbps
Price shown is for 12&24 month contracts (1 month contract £37.50). 24 month contracts come with free ASUS RT-AX57 . Prices Exclude Vat
FTTH 1000/1000
Minimum Guaranteed Speed: 500Mbps
Price shown is for 12&24 month contracts (1 month contract £45.00). 24 month contracts come with free ASUS RT-AX57 . Prices Exclude Vat
FTTP-CF 80/80
Minimum Guaranteed Speed: 40Mbps
Prices Exclude Vat
FTTP-CF 550/550
Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat
FTTP-CF 1000/1000
Minimum Guaranteed Speed: 250Mbps
Prices Exclude Vat
All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.
Full Fibre Connection - No Phone Line
Required.
Super Low Latency
Full Fibre Connection - No Phone Line
Required.
Critical Care & Traffic Priority
CityFibre powered services are currently available at over 2 million properties in the following areas:
Barnsley, Bath, Batley, Bentley Heath, Bilston, Birmingham, Bognor Regis, Bolton, Bournemouth, Bracknell, Bradford, Brighton, Bury St Edmunds, Cambridge, Chatham, Chatham & Gillingham, Cheltenham, Chichester, Christchurch, Coventry, Crawley, Crowthorne, Derby, Dewsbury, Doncaster, Eastbourne, Gateshead, Gillingham, Gloucester, Great Wakering, Harrogate, Hartlepool, Havant, Heckmondwike, High Wycombe, Horsham, Huddersfield, Ipswich, Kettering, Knaresborough, Leeds, Leicester, Leigh-on-sea, Lincoln, Lowestoft, Luton, Maidenhead, March, Middlesbrough, Milton Keynes, Mirfield, Newcastle Upon Tyne, New Edlington, Newport Pagnell, Northampton, North Shields, North Tyneside, Norwich, Nottingham, Ossett, Peterborough, Plymouth, Poole, Portsmouth, Preston, Pudsey, Queniborough, Reading, Rotherham, Sheffield, Slough, Solihull, Southend-on-sea, Southsea, Stockton-on-tees, Sunderland, Swindon, Wakefield, Wallsend, Westcliff-on-sea, Weston-super-mare, Whittlesey, Wigston, Willenhall, Wokingham, Wolverhampton, Worcester, Worthing, Yaxley, York
Why IDNet as your Full Fibre provider?
Speed!
The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.
Consistency
The speeds you need.
Even during peak times.
Reliability
Our re-connectivity technology
makes our network the most reliable.
Support
UK-based expert 24/7 support.
Sustainability
The UK’s First B Corp ISP.
Security
Military grade network.
It's all in the details
FTTH connections are available to properties designated as residential with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).
FTTH connections and migrations are currently free of charge.
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.
FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
FTTP connections are available to properties designated as commercial and come with a 1 month contract length and Critical Care.
Connection via the CityFibre network have a typical lead time of 14 days for standard business installations.
FTTP connections for properties deemed to be a 'standard install' will be subject to a £100.00 activation charge, properties deemed to be a 'non standard install' will be subject to a £200.00 activation charge.
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
