Hassle-free full fibre broadband

When only the fastest & most reliable connection will do.

IDNet’s range of CityFibre powered broadband packages bring you unlimited usage upto900 Mbit/s symmetric full fibre for a high performance connection that delivers unrivalled value.

Why choose IDNet? With over 20 years of broadband expertise and 90%+ overall satisfaction we are consistently rated better than the major full fibre providers.

See for yourself at

	

Cheapest

UltraFast Fibre 150

Full Fibre - FTTH 160/160

upto 150 Mbit/s
£ 24.00
1 or 12 Month Contract
Discounted Routers Available


 

Free Installation (12 Month Contract)
Download 50GB file in 40 minutes
No Mid Contract Price Rises
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 75Mbps

Price shown is for 12 month contract (1 month contract £30.00).
Prices Exclude Vat

Great Value

UltraFast Fibre 500

Full Fibre - FTTH 550/550

upto 500 Mbit/s
£ 32.50
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)


TP-Link VX230v (£74.99 RRP)

Free Installation (12 or 24 Month Contract)
Download 50GB file in 13 minutes
No Mid Contract Price Rises
Static IPv4 and IPv6 addresses

Minimum Guaranteed Speed: 250Mbps

Price shown is for 12&24 month contracts (1 month contract £37.50).
Prices Exclude Vat

Lightning Fast

Gigabit Fibre Symmetric

Full Fibre - FTTH 1000/1000

upto 900 Mbit/s
£ 40.00
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)


ASUS RT-AX57 (£79.99 RRP)

Free Installation (12 or 24 Month Contract)
Download 50GB file in 8 minutes
No Mid Contract Price Rises
Static IPv4 and IPv6 addresses

Minimum Guaranteed Speed: 500Mbps

Price shown is for 12&24 month contracts (1 month contract £45.00).
Prices Exclude Vat

Business Fibre 160

Full Fibre - FTTP-CF 160/160

upto 160 Mbit/s
£ 50.00
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)


ASUS RT-AX53U (£70.83 RRP)

Free Standard Installation (12 or 24 Month Contract)
Ideal for smaller businesses
Download 10GB file in 10 minutes
Critical care & Traffic priority
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 75Mbps

Price shown is for 12&24 month contracts (1 month contract £60.00 monthly). 12&24 month packages come with free standard installation, more complex installations may be chargeable. Prices Exclude Vat

Gigabit Business

Full Fibre - FTTP-CF 1000/1000

upto 900 Mbit/s
£ 60.00
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)


ASUS RT-AX57 (£79.99 RRP)

Free Standard Installation (12 or 24 Month Contract)
Best for larger businesses
Download 10GB file in 2 minutes
Critical care & Traffic priority
Static IP4 and IPV6 addresses

Minimum Guaranteed Speed: 500Mbps

Price shown is for 12&24 month contracts (1 month contract £75.00).12&24 month packages come with free standard installation, more complex installations may be chargeable. Prices Exclude Vat

Optional phone service can be added to any Full Fibre broadband package, prices start at £5.00 per month.

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.

Fibre to the Home (FTTH)

Full Fibre Connection - No Phone Line Required.
FTTH has a fibre-optic connection all the way from the local exchange to your home.

Unlike ADSL, FTTC, SoGEA or GFast distance from the exchange or cabinet to your home does not affect speed.

FTTH is less prone to faults and is not usually affected by poor weather. This makes it the most reliable technology to deliver broadband to your home.

Business Fibre To The Premises (FTTP)

Full Fibre Connection - No Phone Line Required.
FTTP has a fibre-optic connection all the way from the local exchange to your business.

Unlike ADSL, FTTC, SoGEA or GFast distance from the exchange or cabinet to your business does not affect speed.

FTTP is less prone to faults and is not usually affected by poor weather. This along with added Critical Care & Traffic Priority makes it the fastest & most reliable technology to deliver broadband to your business.

Availability

CityFibre powered services are currently available at over 2 million properties in the following areas:

Barnsley, Bath, Bentley Heath, Blackpool, Bognor Regis, Bolton, Bournemouth, Bracknell, Bradford, Brixworth, Bury St Edmunds, Cambridge, Cheltenham, Cheltenham & Charlton Kings, Christchurch, Cleckheaton, Coventry, Crawley, Derby, Dewsbury, Doncaster, Eastbourne, Edinburgh, Gateshead, Glasgow, Gloucester, Great Glen, Great Wakering, Harrogate, Hartlepool, Havant, High Wycombe, Hockley, Horsham, Huddersfield, Ipswich, Kettering, Leeds, Leicester, Leigh-on-sea, Lincoln, Lowestoft, Luton, Maidenhead, March, Middlesbrough, Milton Keynes, Newcastle Upon Tyne, New Edlington, Northampton, North Tyneside, Norwich, Nottingham, Ossett, Peterborough, Plymouth, Poole, Portsmouth, Preston, Queniborough, Reading, Renfrewshire, Rochford, Rossington, Rotherham, Rothwell, Rugby, Sheffield, Slough, Solihull, Southend-on-sea, Southsea, Stockton-on-tees, Sunderland, Swindon, Wakefield, Weston-super-mare, Whittlesey, Wokingham, Wolverhampton, Worcester, Worthing, Yaxley, York

Why IDNet as your Full Fibre provider?

Speed!

The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

Broadband Small Print

General
CityFibre Home FTTH

FTTH connections are available to properties designated as residential with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections (12 & 24 month contracts) and all migrations are free of charge. FTTH connections (1 month contract) will be subject to a £25.00 activation charge.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.

FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

CityFibre Business FTTP

FTTP connections are available to properties designated as commercial and come with a 1 month contract length and Critical Care.

Connection via the CityFibre network have a typical lead time of 14 days for standard business installations.

FTTP connections for properties deemed to be a 'standard install' will be subject to a £100.00 activation charge, properties deemed to be a 'non standard install' will be subject to a £200.00 activation charge.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.