Hassle-free full fibre broadband

When only the fastest & most reliable connection will do.

IDNet’s range of CityFibre powered broadband packages bring you upto1800 Mbit/s full fibre for a high performance connection that delivers unrivalled value.

Why choose IDNet? With over 20 years of broadband expertise and 90%+ overall satisfaction we are consistently rated better than the major full fibre providers.

See for yourself at

CityFibre Fibre To The Home Services

Services provided with standard care and standard traffic priority


Unlimited Usage Flexible contracts No mid contract price rises Excellent UK support Static IPv4 & IPv6 addresses

SuperFast Fibre 55

Full Fibre - FTTH 55/55 Basic

upto 50 Mbit/s
£ 23.00
1 Month Contract
Discounted Routers Available
£50.00 Installation
Download 50GB file in 120 minutes

Minimum Guaranteed Download Speed: 25Mbps

Price shown is for 1 month contract.
Prices Exclude Vat

UltraFast Fibre 150

Full Fibre - FTTH 160/160 Basic

upto 150 Mbit/s
£ 27.50
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Download 50GB file in 40 minutes

Minimum Guaranteed Download Speed: 75Mbps

Price shown is for 12&24 month contracts.
1 month contract £30.00. Prices Exclude Vat

UltraFast Fibre 500

Full Fibre - FTTH 550/550

upto 500 Mbit/s
£ 32.50
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Download 50GB file in 13 minutes

Minimum Guaranteed Download Speed: 250Mbps

Price shown is for 12&24 month contracts.
1 month contract £37.50. Prices Exclude Vat

Gigabit Symmetric

Full Fibre - FTTH 1000/1000

upto 900 Mbit/s
£ 37.50
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Download 50GB file in 8 minutes

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 12&24 month contracts.
1 month contract £45.00. Prices Exclude Vat

GAME AT LIGHTSPEED

If you're serious about gaming and looking for a competitive edge,
check out our gaming specific packages powered by Asus gaming routers.

24 Month Contract Free installation Free gaming router

No mid contract price rises Static IPv4 and IPv6 addresses Lightning fast pings

Gigabit Gamer

Full Fibre - FTTH 1000/1000

upto 900 Mbit/s
£ 40.00
Download 50GB game in 8 minutes
Free ASUS TUF Gaming AX3000 v2 Router*

2.5Gigabit WAN port
3xGigabit LAN Ports
AX3000 WiFi6 (2402Mbps 5Ghz, 574Mbps 2.4Ghz)
Mobile gaming mode
Open Nat, Easy 3 step port forwarding
LACP Lan Aggregation

Minimum Guaranteed Download Speed: 500Mbps

Prices Exclude Vat

Gamer Max

Full Fibre - FTTH 2500/2500

upto 1800 Mbit/s
£ 52.50
Rapture-AX6000
Out Of Stock
Download 50GB game in 4 minutes
Free ROG Rapture-AX6000 Wifi6 Router*

2.5Gigabit WAN port
2.5Gigabit + 4xGigabit LAN ports
AX6000 WiFi6 (4804Mbps 5Ghz, 1148Mbps 2.4Ghz)
ASUS RangeBoost Plus - Improved WiFi Range & Coverage
Triple-Level Game Acceleration
LACP Lan Aggregation

Minimum Guaranteed Download Speed: 800Mbps

Prices Exclude Vat

BOOST HOME WORKING PRODUCTIVITY

With so many people regularly working from home, IDNet's professional full fibre connections (powered by CityFibre) enable you to make crystal clear video calls, instantly download files, seamlessly run office VPN connections and smoothly stream 4K media content.

24 Month contract Free installation No mid contract price rises

Professional router Static IPv4 and IPv6 addresses Super Stable WiFi

Gigabit Teleworker

Full Fibre - FTTH 1000/1000

upto 900 Mbit/s
£ 41.67
Download 50GB file in 8 minutes
Free ASUS AX59U AX4800 Router*

Gigabit WAN port
3xGigabit Lan Ports
WiFi6 (3603Mbps 5Ghz, 574Mbps 2.4Ghz)
AiMesh Compatible
Adaptive QOS for Optimised Home Working

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 24 month contract. Prices Exclude Vat

Teleworker Pro

Full Fibre - FTTH 1200/1200

upto 1200 Mbit/s
£ 42.50
Download 50GB file in 6 minutes
Free TP-Link EX820V AX6000 Router*

2.5Gigabit WAN port
2.5Gigabit + 3x1Gbps Lan Ports
WiFi6 (4804Mbps 5Ghz, 1148Mbps 2.4Ghz)
Easy Mesh Compatible
Integrated VoIP ATA

Minimum Guaranteed Download Speed: 600Mbps

Price shown is for 24 month contract. Prices Exclude Vat

Teleworker Max

Full Fibre - FTTH 2500/2500

upto 1800 Mbit/s
£ 47.50
Download 50GB file in 4 minutes
Free TP-Link EX820V AX6000 Router*

2.5Gigabit WAN port
2.5Gigabit + 3x1Gbps Lan Ports
WiFi6 (4804Mbps 5Ghz, 1148Mbps 2.4Ghz)
Easy Mesh Compatible
Integrated VoIP ATA

Minimum Guaranteed Download Speed: 800Mbps

Price shown is for 24 month contract. Prices Exclude Vat

Business Broadband That Won't Let You Down

Our business focussed broadband packages provide a fast and stable connection even at peak times.

Critical Care : Rapid resolutions of faults

Elevated Traffic Priority : Fast connectivity even at busy times

Static IP4 and IPV6 addresses : Host servers and allow for ip based access rules

Business Fibre 160

Full Fibre - FTTP-CF 160/160 Premium

upto 160 Mbit/s
£ 50.00
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Ideal for smaller businesses
Download 50GB file in 40 minutes

Minimum Guaranteed Download Speed: 75Mbps

Price shown is for 12&24 month contracts. 1 month contract £60.00 monthly.
12&24 month packages come with free standard installation, more complex installations may be chargeable.
Prices Exclude Vat

Gigabit Business

Full Fibre - FTTP-CF 1000/1000 Premium

upto 900 Mbit/s
£ 60.00
1, 12 or 24 Month Contract
Free WiFi6 Router* (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Best for larger businesses
Download 50GB file in 8 minutes

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 12&24 month contracts. 1 month contract £75.00 monthly.
12&24 month packages come with free standard installation, more complex installations may be chargeable.
Prices Exclude Vat

Optional phone service can be added to any package, prices start at £5.00 per month.

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.

Fibre to the Home (FTTH)
Business Fibre To The Premises (FTTP)

Full Fibre Connection - No Phone Line Required.
A fibre-optic connection all the way from the local exchange to your property.

Unlike ADSL, FTTC, SoGEA or GFast the distance from the exchange or cabinet to your home does not affect speed.

Full Fibre connections are less prone to faults and are not usually affected by poor weather. This makes it the most reliable technology to deliver broadband to you.

Availability

CityFibre powered services are currently available at over 2 million properties in the following areas:

Aberdeen, Barnsley, Bath, Bentley Heath, Blackpool, Bognor Regis, Bolton, Bournemouth, Bracknell, Bradford, Brixworth, Bury St Edmunds, Cambridge, Christchurch, Coventry, Crawley, Derby, Dewsbury, Doncaster, Dundee, Eastbourne, Edinburgh, Gateshead, Glasgow, Gloucester, Great Glen, Great Wakering, Great Yarmouth, Halifax, Harrogate, Hartlepool, Havant, High Wycombe, Horsham, Huddersfield, Ipswich, Kettering, Leeds, Leicester, Lincoln, Lowestoft, Luton, Maidenhead, March, Middlesbrough, Milton Keynes, Newcastle Upon Tyne, New Edlington, Northampton, North Tyneside, Norwich, Nottingham, Peterborough, Plymouth, Poole, Portsmouth, Preston, Queniborough, Reading, Renfrewshire, Rochford, Rossington, Rotherham, Rothwell, Rugby, Sheffield, Slough, Solihull, Southend-on-sea, Stirling, Stockton-on-tees, Sunderland, Swindon, Wakefield, Weston-super-mare, Whittlesey, Wokingham, Wolverhampton, Worcester, Worthing, Yaxley, York

Why IDNet as your Full Fibre provider?

Speed!

The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

Broadband Small Print

General
Data Transfer & Processing
Free Routers - 24 Month Contract Packages

Maximum of 1 free router per address in any 24 month period.

Unless the router model is specified in package description we will normally provide a TP-Link VX230v AX1800 WiFi6 router. If the VX230v is out of stock we reserve the right to provide an alternative AX1800 or better WiFi6 router.

Discounted Routers

A £25.00 discount will be applied to any WiFi6(AX) router order at the same time as your broadband connection.

Additional routers and WiFi mesh nodes will be charged at full RRP.

Slow Speeds

If your downstream throughput speed is lower than the specified minimum speed for 3 consecutive days (tested via our background TR143 speed tests (TP-Link), inbuilt speed test interface (Asus) or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

Gigabit Connection

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

Faster Than Gigabit Connection

Faster than gigabit FTTP services are normally delivered by a 2.5Gbps ONT, your router must have a 2.5Gbps WAN port in order to use these services. Due to hardly any client hardware supporting faster than gigabit connections only speed test results directly from your routers speedtest.net client (Asus) or through our TR143 background speed tests (TP-Link) will be accepted when diagnosing slow speed issues.

CityFibre Home FTTH

FTTH connections are available to properties designated as residential with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections (12 & 24 month contracts) and all migrations are free of charge. FTTH connections (1 month contract) will be subject to a £50.00 activation charge.

FTTH services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

CityFibre Business FTTP

FTTP connections are available to properties designated as commercial with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.

Connection via the CityFibre network have a typical lead time of 14 days for standard business installations.

FTTP standard activation are free of charge for 12 & 24 month contracts and all migrations are also free of charge. FTTP standard installations on a 1 month contract will be subject to a £50.00 activation charge. Properties deemed to be a 'non standard install' will be subject to a £200.00 activation charge.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days(tested using routers TR143 speed test facility, inbuilt speed test interface or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.