Hassle-free ultra fast broadband

When only the fastest possible, ‘business class’ connectivity connection will do. Ideal for heavy internet users requiring rapid uploads and downloads.

At work or at home, IDNet’s ultra fast broadband brings you up to 1000Mbps Full Fibre or 300Mbps GFast (dependent on availability) for a high performance connection that delivers unrivalled value.

Openreach FTTP Services

Our FTTP UltraFast broadband services can be used by home and business users.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.

download upload care level streams monthly cost
ex. vat
1 Month Contract

UltraFast Lite

FTTP 220/30

Upto200 Mbit/s

Upto30 Mbit/s

 Standard Upto 8 Ultra HD

£37.50
Check availability
& order

UltraFast Full Fibre

FTTP 550/75

Upto500 Mbit/s

Upto75 Mbit/s

 Standard Upto 20 Ultra HD

£45.00
Check availability
& order

UltraFast Business

FTTP 550/75

Upto500 Mbit/s

Upto75 Mbit/s

 Critical Upto 20 Ultra HD

£65.00
Check availability
& order

Gigabit Full Fibre

FTTP 1000/115

Upto900 Mbit/s

Upto115 Mbit/s

 Standard Upto 36 Ultra HD

£55.00
Check availability
& order
24 Month Contract. WiFi6 Router Included.

UltraFast Lite Broadband

FTTP 220/30

Upto200 Mbit/s

Upto30 Mbit/s

 Standard Upto 8 Ultra HD

£35.00
Check availability
& order

UltraFast Broadband

FTTP 550/75

Upto500 Mbit/s

Upto75 Mbit/s

 Standard Upto 20 Ultra HD

£41.67
Check availability
& order

CityFibre FTTH Services

Our FTTH UltraFast broadband services are available to residential addresses.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.

download upload care level streams monthly cost
ex. vat
1 Month Contract.

UltraFast Lite

FTTH 220/220

Upto200 Mbit/s

Upto200 Mbit/s

 FTTH Standard Upto 8 Ultra HD

£37.50
Check availability
& order

UltraFast Full Fibre

FTTH 550/550

Upto500 Mbit/s

Upto500 Mbit/s

 FTTH Standard Upto 20 Ultra HD

£45.00
Check availability
& order

Gigabit Full Fibre

FTTH 1000/1000

Upto900 Mbit/s

Upto900 Mbit/s

 FTTH Standard Upto 36 Ultra HD

£55.00
Check availability
& order

All UltraFast broadband only packages include Unlimited Downloads & Uploads, Static IPv4 Address (additional addresses available at extra cost), Static IPv6 block native/48 & excellent support from our UK based team.

£50.00 standard connection charge (except where an offer applies)

FTTP - Fibre to the Premises

Full Fibre Connection - No Phone Line Required.
Super Low Latency
Openreach Network
Most Widely Available UltraFast Service

FTTH - Fibre to the Home

Full Fibre Connection - No Phone Line Required.
Super Low Latency
CityFibre Network
Fastest Upload Speeds

Openreach GFast Services

12 Month Contract

Our GFast UltraFast broadband & traditional phone service can be used by home and business users.
Obtainable speed will depend on distance from cabinet and line quality.
Phone service provided through the traditional PSTN network which is due to be switched off in 2025. Please check availability to get a customised quote.

download upload care level streams monthly cost
ex. vat

UltraFast Standard

GFAST 330/50

Upto300 Mbit/s

Upto50 Mbit/s

 Standard Upto 12 Ultra HD

£54.00
Check availability
& order

Openreach FTTP + Centrex Single Line VoIP Services

24 Month Contract

Our FTTP UltraFast broadband & VoIP phone services can be used by home and business users.
Cordless Dect VoIP Handset included (3rd party handsets are not compatible with the service).
Phone service provided over high quality business VoIP.
Please ensure you have an alternative means to call emergency services as this phone service will not operate in a power cut.

download upload care level streams monthly cost
ex. vat

UltraFast Broadband + Phone

FTTP 550/75

Upto500 Mbit/s

Upto75 Mbit/s

 Standard Upto 20 Ultra HD

£50.00
Check availability
& order

CityFibre FTTH + Centrex Single Line Voip Services

24 Month Contract

Our FTTH UltraFast broadband & VoIP phone services is available to residential addresses.
Cordless Dect VoIP Handset included (3rd party handsets are not compatible with the service).
Phone service provided over high quality business VoIP.
Please ensure you have an alternative means to call emergency services as this phone service will not operate in a power cut.

download upload care level streams monthly cost
ex. vat

All packages include Unlimited Downloads & Uploads, Static iPv4 Address & Static IPv6 block native/48) & excellent support from our UK based team.
All GFast services are subject to a 12 month contract. SoGEA/FTTP/FTTH+VoIP based services are subject to a 24 month contract.

GFast

Line Rental Included. 7 Line Features
(caller display. call waiting, call barring,
choose to refuse, anonymous call reject
and number withhold).

Calls from 1 p per minute and optional inclusive call packages are available
from £5.00 per month.

See Single Phone Line for full details of phone service.

FTTP

Prices shown are for an Openreach full fibre connection with optional VoIP service.

Unlimited UK Landline & Mobile Calls Included

Supplied with cordless Dect handset.

See Centrex Single Line VoIP for full details of phone service.

FTTH

Prices shown are for a CityFibre full fibre connection with optional VoIP service.

Unlimited UK Landline & Mobile Calls Included

Supplied with cordless Dect handset.

See Centrex Single Line VoIP for full details of phone service.

Openreach FTTP with 4G Failover Services

12 Month Contract

Services come with Asus 4G-AX56 router (FTTP, WiFi6, 4G) & 60GB per year of data on the EE network.
Only available in good EE signal areas and subject to router availability.

download upload care level streams monthly cost
ex. vat

UltraFast Business Pro

FTTP 550/75

Upto500 Mbit/s

Upto75 Mbit/s

 Critical Upto 20 Ultra HD

£75.00
Check availability
& order

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block on primary broadband connection (4G failover is through an EE private IPv4 address) & excellent support from our UK based team.
A connection charge of £200.00 applies which includes Asus 4G-AX56 router, EE tough sim and FTTP/FTTH installation.

Why IDNet as your UltraFast provider?

Speed!

The lowest-latency network in the UK.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

It's all in the details

General

You will need an appropriate router to use this service, IDNet can supply a router which includes initial configuration for your circuit.

Any applicable connection charges must be paid prior to the order progressing. Any hardware purchased must be paid for prior to dispatch.

All new orders and changes to existing services must be placed via our website or in writing (e-mail or post).

Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.

All orders are subject to our general terms and conditions & acceptable use policy.

GFAST

Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).

Most FTTC Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £50.00. See our price list for full details. FTTC connections are subject to a 1 month contract.

FTTC services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.

FTTP

FTTP 'broadband only' connections are available with a choice of 1 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
(Services installed prior to April 2022 will also be subject to early termination charges if the service is downgraded before the end of the contracted period).

Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.

FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge. (except where special offers apply)

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

FTTH

FTTH 'broadband only' connections are available with a choice of 1 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections will be subject to a £50.00 activation charge (except where special offers apply).

To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days using the Ookla (speedtest.net) testing tools and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

Mobile Failover

Mobile broadband speeds are completely dependent on the quality of the EE 4G signal at the location where you are using the device.

Mobile failover service only available in areas where a strong EE signal is shown as available on the OFCom mobile availability checker.

A 60GB per year total usage (download + upload) allowance is provided, should you exceed that a £2.50 per GB usage charge will apply

The EE mobile failover option can be suspended on request at any time without penalty.


Prices Exclude Vat