UltraFast Broadband
All our UltraFast broadband services can be used by home and business users.
| download | upload | care level | streams | monthly cost ex. vat |
||
|---|---|---|---|---|---|---|
|
UltraFast Basic FTTP |
Upto 160Mbit/s |
Upto 30Mbit/s |
Standard | Upto 6 Ultra HD |
£35.00 |
|
|
UltraFast Standard FTTP |
Upto 550Mbit/s |
Upto 75Mbit/s |
Standard | Upto 12 Ultra HD |
£45.00 |
|
|
UltraFast Extra FTTP |
Upto 1000Mbit/s |
Upto 115Mbit/s |
Standard | Upto 36 Ultra HD |
£55.00 |
All packages include Unlimited Downloads & Uploads, Static iPv4 Address & Static IPv6 block native/48) & excellent support from our UK based team.
All UltraFast services are subject to a 12 month contract.
Full Fibre Connection - No Phone Line
Required.
Super Low Latency
Most Common UltraFast Service
Standard Care operates during BT
Normal Working Hours. BT will clear the
fault within 40 clock hours of receipt of
the fault report, excluding any allowable
parked time.
| download | upload | care level | streams | monthly cost ex. vat |
||
|---|---|---|---|---|---|---|
|
UltraFast Basic GFast |
Upto 160Mbit/s |
Upto 30Mbit/s |
standard | Upto 6 Ultra HD |
£39.50 |
|
|
UltraFast Standard GFast |
Upto 330Mbit/s |
Upto 50Mbit/s |
Standard | Upto 12 Ultra HD |
£54.50 |
All packages include Unlimited Downloads & Uploads, Static iPv4 Address & Static IPv6 block native/48) & excellent support from our UK based team.
All UltraFast services are subject to a 12 month contract.
Line Rental Included. 7 Line Features
(caller display. call waiting, call barring,
choose to refuse, anonymous call reject
and number withhold).
Calls from 1 p per minute and optional inclusive call packages are available
from £6.00 per month.
Standard Care operates during BT
Normal Working Hours. BT will clear the
fault within 40 clock hours of receipt of
the fault report, excluding any allowable
parked time.
Why IDNet as your UltraFast provider?
Speed!
The lowest-latency network in the UK.
Consistency
The speeds you need.
Even during peak times.
Reliability
Our re-connectivity technology
makes our network the most reliable.
Support
UK-based expert 24/7 support.
Sustainability
The UK’s First B Corp ISP.
Security
Military grade network.
It's all in the details
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most FTTC Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £50.00. See our price list for full details. FTTC connections are subject to a 1 month contract.
FTTC services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
FTTP connections are subject to a 1 year contract. If you cancel the service (including moving house) then you will be liable for the remaining months of the 12 month contract.
Early termination charges will also apply if you change to a package with a lower download or upload speed and a new 12 month contract will apply.
If you enable/disable traffic priority or increase the service speed then a new 12 month contract period will apply from the date of the change.
Official lead time quoted by Openreach is 14 days, actual lead time varies subject to survey.
FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
