Broadband Only Services
Services come with Standard Care. Please see our Care Levels page for more details.
| Package Name | Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|
|---|---|---|---|---|
1 month contract. Just give us 30 days notice to cancel. |
||||
|
SuperFast Basic 40Mbps |
Openreach SoGEA 40/10 |
£32.50 | £39.00 | |
|
SuperFast Standard 80Mbps |
Openreach SoGEA 80/20 |
£35.00 | £42.00 | |
|
UltraFast Fibre 100 115Mbps |
Openreach FTTP 115/20 |
£37.50 | £45.00 | |
|
UltraFast Fibre 300 330Mbps |
Openreach FTTP 330/50 |
£47.50 | £57.00 | |
|
Gigabit Fibre 1000Mbps |
Openreach FTTP 1000/115 |
£55.00 | £66.00 | |
|
UltraFast Fibre 150 160Mbps |
CityFibre FTTH 160/160 Fibre Heroes FTTP 160/160 |
£30.00 | £36.00 | |
|
UltraFast Fibre 500 550Mbps |
CityFibre FTTH 550/550 Fibre Heroes FTTP 500/500 |
£37.50 | £45.00 | |
|
Gigabit Fibre Symmetric 1000Mbps |
CityFibre FTTH 1000/1000 Fibre Heroes FTTP 1000/1000 |
£45.00 | £54.00 | |
12 month contract.Price will revert to 1 month contract price at end of contracted period. |
||||
|
SuperFast Basic 40Mbps |
Openreach SoGEA 40/10 |
£27.50 | £33.00 | |
|
SuperFast Standard 80Mbps |
Openreach SoGEA 80/20 |
£30.00 | £36.00 | |
|
UltraFast Fibre 100 115Mbps |
Openreach FTTP 115/20 |
£30.00 | £36.00 | |
|
UltraFast Fibre 300 330Mbps |
Openreach FTTP 330/50 |
£40.00 | £48.00 | |
|
Gigabit Fibre 1000Mbps |
Openreach FTTP 1000/115 |
£47.50 | £57.00 | |
|
UltraFast Fibre 150 160Mbps |
CityFibre FTTH 160/160 Fibre Heroes FTTP 160/160 |
£24.00 | £28.80 | |
|
UltraFast Fibre 500 550Mbps |
CityFibre FTTH 550/550 Fibre Heroes FTTP 500/500 |
£32.50 | £39.00 | |
|
Gigabit Fibre Symmetric 1000Mbps |
CityFibre FTTH 1000/1000 Fibre Heroes FTTP 1000/1000 |
£40.00 | £48.00 | |
24 month contract with free WiFi6 Router.Price will revert to 1 month contract price at end of contracted period. |
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|
UltraFast Fibre 300 330Mbps |
Openreach FTTP 330/50 |
£40.00 | £48.00 | |
|
Gigabit Fibre 1000Mbps |
Openreach FTTP 1000/115 |
£47.50 | £57.00 | |
|
UltraFast Fibre 500 550Mbps |
CityFibre FTTH 550/550 Fibre Heroes FTTP 500/500 |
£32.50 | £39.00 | |
|
Gigabit Fibre Symmetric 1000Mbps |
CityFibre FTTH 1000/1000 Fibre Heroes FTTP 1000/1000 |
£40.00 | £48.00 | |
Business Broadband Only Services
Business services include Critical Care for faster fault resolution. Please see our Care Levels page for more details.
| Package Name | Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|
|---|---|---|---|---|
|
Business SoGEA 80 Mbps 1 Month Contract |
Openreach SoGEA 80/20 |
£50.00 | £60.00 | |
|
SuperFast Business 80 Mbps 1 Month Contract |
Openreach FTTP 80/20 CityFibre FTTP 80/80 Fibre Heroes FTTP 80/50 |
£60.00 | £72.00 | |
|
UltraFast Business 550 Mbps 1 Month Contract |
Openreach FTTP 550/75 CityFibre FTTP 550/550 Fibre Heroes FTTP 550/100 |
£70.00 | £84.00 | |
|
Gigabit Business 1000 Mbps 1 Month Contract |
Openreach FTTP 1000/115 CityFibre FTTP 1000/1000 |
£80.00 | £96.00 | |
All broadband only packages include unlimited downloads & uploads, static IPv4 address & static IPv6 block (native/48) & excellent support from our UK based team.
SoGEA services are reliant on phone line so sync speed will depend on quality of phone line and distance to cabinet.
Mobile Broadband Services
| Package Name | Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|---|---|---|---|
|
Mobile Unlimited Dynamic IP Address |
Mobile
4G & 5G Data Only - 12 Month Contract Unlimited Data |
£25.00 | £30.00 |
|
Mobile Premium Unlimited Static IDNet IP Address |
Mobile
4G & 5G Data Only - 12 Month Contract Unlimited Data |
£50.00 | £60.00 |
Mobile broadband services vary according to location. Our availability checker will give an indication of signal strength at the selected address.
H3G is the network used by 'Three'
Broadband Extras
| Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|---|---|---|
|
/29 IPv4 Address Block (8 addresses 6 usable) |
£20.00 | £24.00 |
These services are in addition to your package cost.
Broadband Connection Charges
These are our standard connection charges for packages that do not include hardware.
Packages that include hardware will be charged at the rate specified at the time of ordering.
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Standard Transfer / Working Line Takeover / Succession Provide (SoGEA/FTTP/FTTH) |
Free | Free | ||
|
Standard Full Fibre Provision (Openreach/Fibre Heroes FTTP) |
£25.00 | £30.00 | ||
|
Standard Full Fibre Provision (CityFibre FTTH) |
£0.00 | £0.00 | ||
|
Standard SoGEA Provision |
£60.00 | £72.00 | ||
|
Premium Provision (Openreach FTTP) |
£100.00 | £120.00 | ||
|
Business Provision (FibreHeroes & CityFibre Business FTTP) |
£100.00 | £120.00 | ||
|
Non Standard Business Provision (CityFibre Business FTTP) |
£200.00 | £240.00 | ||
|
ADSL/FTTC to SoGEA Conversion |
Free | Free | ||
|
Package Upgrade |
Free | Free | ||
|
Package Downgrade |
£25.00 | £30.00 | ||
|
IDNet SoGEA to IDNet FTTP (Openreach/FibreHeroes) |
£25.00 | £30.00 | ||
|
IDNet SoGEA to IDNet FTTH (CityFibre) |
£0.00 | £0.00 | ||
|
Mobile Broadband Sim Only |
£10.00 | £12.00 | ||
Early Termination Charges
If you terminate a service before the contract end date the following charges will apply.
| Charge description | Ex. Vat | Inc. Vat | |
|---|---|---|---|
|
Broadband Early Termination Charge If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £10.00 | £12.00 |
|
Mobile Broadband Early Termination Charge If you terminate a mobile broadband service before the contract end date the following one off charge will apply. |
One Off | £30.00 | £36.00 |
|
Ethernet Early Termination Charge If you terminate an ethernet leased line service before the contract end date then charges will apply. |
Price will vary according to network providing the line and contracted terms. Quotations generated on request. |
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Broadband Hardware ⓘ
Discounts apply when purchased at same time as any 18 month contract broadband package or any Ultrafast/Gigabit broadband package.
| model | type | status | price Ex. Vat |
price Inc. Vat |
|---|---|---|---|---|
| Broadband Router | Restricted Availability | £70.83 | £85.00 | |
| Broadband Router | In Stock | £79.99 | £95.99 | |
| Broadband Router | In Stock | £92.49 | £110.99 | |
| Broadband Router | In Stock | £149.99 | £179.99 | |
| Broadband Router | Out Of Stock | £100.83 | £121.00 | |
| Broadband Router | In Stock | £101.00 | £121.20 | |
| Broadband Router | In Stock | £109.16 | £130.99 | |
| Broadband Router | In Stock | £134.99 | £161.99 | |
| Broadband Router | In Stock | £149.16 | £178.99 | |
| Broadband Router | In Stock | £88.33 | £106.00 | |
| Broadband Router | In Stock | £88.33 | £106.00 | |
| Broadband Router | In Stock | £100.83 | £121.00 | |
| Broadband Router | Out Of Stock | £100.83 | £121.00 | |
| Broadband Router | In Stock | £195.99 | £235.19 | |
| Broadband Router | In Stock | £195.99 | £235.19 | |
| Broadband Modem & Router | In Stock | £179.99 | £215.99 | |
| Broadband Modem & Router | In Stock | £109.17 | £131.00 | |
| Broadband Modem & Router | In Stock | £40.00 | £48.00 | |
| Broadband Modem | In Stock | £71.00 | £85.20 | |
| Mesh System WiFi Booster |
Ordered On Demand | £338.33 | £406.00 | |
| Mesh System WiFi Booster |
In Stock | £171.99 | £206.39 | |
| Mesh System WiFi Booster |
Out Of Stock | £246.99 | £296.39 | |
| Mesh System WiFi Booster |
In Stock | £171.66 | £205.99 | |
| Mesh System WiFi Booster |
In Stock | £238.33 | £286.00 | |
| Mobile Router | In Stock | £55.00 | £66.00 | |
| Mobile Router | In Stock | £70.00 | £84.00 | |
| Mobile Router | In Stock | £70.00 | £84.00 | |
| Mobile Router | In Stock | £71.66 | £85.99 | |
| Mobile Router | Ordered On Demand | £65.00 | £78.00 | |
| Mobile & Broadband Router | Ordered On Demand | £155.00 | £186.00 | |
| Mobile Router | Ordered On Demand | £355.00 | £426.00 | |
| Mobile Router + VDSL Modem | Ordered On Demand | £255.00 | £306.00 | |
| Mobile & Broadband Router | Ordered On Demand | £405.00 | £486.00 | |
