For technical support with your IDNet service please email or phone us
Telephone (24/7/365): 0800 331 7000 Email (Mon-Thu 8am-5.30pm, Fri 8am-5pm): email@example.com
Please see our network status page for details of any ongoing outages or engineering work
Wifi Router Tips
Check out our tips on getting the most from your WiFi router.
Use one of the following speed testers to check how fast your connection is.
Global Latency Check
See how responsive your connection is to locations around the globe.
Run Latency Test
3rd Party Tools
View a selection of tools, documents and services that can help diagnose and improve your connection.