For technical support with your IDNet service please email or phone us
Telephone (24/7/365): 0800 331 7000 Email (Mon-Thu 8am-5.30pm, Fri 8am-5pm): firstname.lastname@example.org
Please see our network status page for details of any ongoing outages or engineering work
Wifi Router Tips
Check out our tips on getting the most from your WiFi router.
Check how fast your connection is, our tests works over IPv4 and IPv6 to give you the full picture.
run speed test
Global Latency Check
See how responsive your connection is to locations around the globe.
Run Latency Test
3rd Party Tools
View a selection of tools, documents and services that can help diagnose and improve your connection.