IDNet for Home Fibre Connectivity.

Designed for 'work-from-home' professionals, gamers and households who want fast hassle-free broadband.

Our unmatched speed, reliability, and dedicated UK-based support is available 24/7.
 

All our packages come with:

Unlimited usage

Flexible 1, 12 & 24 month contracts

No mid contract price rises

Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)

Choice of a preconfigured routers or alternatively you can use an existing router

Openreach Full Fibre Broadband Packages

A fibre-optic connection all the way from the local exchange to your home.

1 Month Contract Packages

Installation:
£30.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
No Long Term Contract
No Router Included


Home Fibre 115

Typical Download Speed: 80-110 Mbit/s
Typical Upload Speed: 15-20 Mbit/s
1 Month Contract

£47.50 (inc. vat)

Home Fibre 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
1 Month Contract

£55.00 (inc. vat)

Home Fibre 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£60.00 (inc. vat)

Home Fibre 1750

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£72.50 (inc. vat)

12 Month Contract Packages

Installation:
£30.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Price Fixed For 12 Months
No Router Included


Home Fibre 115

Typical Download Speed: 80-110 Mbit/s
Typical Upload Speed: 15-20 Mbit/s
12 Month Contract

£37.50 (inc. vat)

Home Fibre 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract

£42.50 (inc. vat)

Home Fibre 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£47.50 (inc. vat)

Home Fibre 1750

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£60.00 (inc. vat)

24 Month Contract Packages

Installation:
£30.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Price Fixed For 24 Months
WiFi7 Router Included


Home Fibre 115

Typical Download Speed: 80-110 Mbit/s
Typical Upload Speed: 15-20 Mbit/s
24 Month Contract

£37.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Premium Router
Asus Premium Router
+ £25.00 Upgrade Fee

Home Fibre 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract

£42.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Premium Router
Asus Premium Router
+ £25.00 Upgrade Fee

Home Fibre 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£47.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Premium Router
Asus Premium Router
+ £25.00 Upgrade Fee

Home Fibre 1750

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£60.00 (inc. vat)
image of TP-Link Router
TP-Link Router
Included
image of Premium Router
Asus Premium Router
+ £50.00 Upgrade Fee

Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade. Router supplied by IDNet will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.

Home Phone Services

Overlaid onto your IDNet Home Broadband, we can supply a choice of ‘Digital Voice’ solutions starting at £6.00 per month.

UBoss Basic Phone Service

Modern VoIP phone service delivered through our TP-Link Aginet VoIP capable broadband routers, analogue telephone adaptor (for connecting existing analogue phones) or IDNet supplied IP Phones. Find out more.

UBoss Number Redirection Service

The simplest way to transition from traditional phone services that are being phased out. We will host your number in the cloud and simply redirect it to any UK landline number (starting 01 or 02), non geographic number (starting 03) or UK mobile number (starting 07). No physical phone or app is required. Find out more.

Why IDNet as your home broadband provider?

Speed Icon

Speed!

The UK's lowest latency network. Perfect for gaming and fast movie downloads.

Consistency Icon

Consistency

The speeds you need.
Even during peak times.

Reliability Icon

Reliability

Consistent speed, low latency & maximum resilience.

Support Icon

Technical Support

UK-based expert 24/7 support.

Security Icon

Cyber Security

Robust military grade network.

Quality Icon

Quality

Industry leading performance.

Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.

Frequently Asked Questions

Openreach Home Broadband Products

Who are Openreach?

Openreach is the UK’s largest digital network business, responsible for maintaining and building the copper and fibre cables connecting millions of homes and businesses to phone and broadband.

What is FTTP?

FTTP (Fibre to the Premises) is a high-speed internet connection that uses fibre-optic cables to deliver data directly from the exchange to a home or business, removing copper wiring entirely. It offers superior reliability and speeds up to 1,800 Mbps (1.8 Gbps) on the Openreach network. It is commonly known as "full-fibre".

How much is installation?

Standard residential installation costs £30.00 inc. vat - Non standard installations, installation to outbuildings & business premises may be subject to additional charges.

How much is migration?

Migrating from another Openreach based provider using same technology type (i.e. migrating Openreach FTTP to Openreach FTTP) is free of charge on all packages unless your ONT needs upgrading (i.e. migrating to Fibre 1700 but your only have a 1Gbps ONT) where an ONT upgrade charge of £30.00 inc. vat will apply.

Can I order a business package instead?

Residential customers can order Openreach business FTTP packages which come with enhanced or critical care for rapid fault resolution.

Do you include a router?

We include a preconfigured router with all 24 month contract packages. If you choose a 1 month or 12 month package then you will need to supply your own router or purchase an Asus or TP-Link router during the ordering process.

Can I choose a different router?

With our 24 month contract packages which have an Asus router you may choose an alternative during the ordering process, exact upgrade charge will depend on which router & package you choose.
Our 1 month & 12 month contract packages do not include a router, you may purchase any suitable router during the ordering process at a discount compared to RRP.

What speed do I need?

If you are a single person or couple who are light users (basic streaming, email & web browsing) then our lowest speed services should be enough for your needs. For most families a 500Mbps or 1Gbps package should suffice. For people frequently downloading games / large datasets or needing to ensure no interruptions when working from home a 1Gbps or faster package is recommended.

How long does service activation take?

A minimum 10 working day lead time applies for all orders. Flats, apartments and other MDU's may take much longer.

What happens at end of contracted period?

A month before the end of the contracted period we will email you to advise you that your contract is about to end. At this point you may extend your contract using our customer portal (with the rate being the current advertised rate for your package) or change to a different package. If you take no action then your monthly rental will be changed to our current 1 month contract rate.

Full Fibre Home Broadband · Service Details

Home Fibre 115
Service Type Full Fibre Broadband
Line Type Openreach FTTP 115/20
Care Level Standard Care Level
Fault Fix Times Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 115 Mbit/s
Typical 80-110 Mbit/s
Peak Time 110 Mbit/s
Minimum Guaranteed 55 Mbit/s

Upload Speed
Maximum 20 Mbit/s
Typical 17-19 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Premium Router
 
Model Asus RT-BE55
Upgrade Charge £25.00 inc. vat
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 4x1Gbps
Home Fibre 550
Service Type Full Fibre Broadband
Line Type Openreach FTTP 550/75
Care Level Standard Care Level
Fault Fix Times Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 550 Mbit/s
Typical 400-500 Mbit/s
Peak Time 525 Mbit/s
Minimum Guaranteed 250 Mbit/s

Upload Speed
Maximum 75 Mbit/s
Typical 64-73 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Premium Router
 
Model Asus RT-BE58U
Upgrade Charge £25.00 inc. vat
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 4x1Gbps
Home Fibre 950
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1000/115
Care Level Standard Care Level
Fault Fix Times Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 1000 Mbit/s
Typical 750-900 Mbit/s
Peak Time 950 Mbit/s
Minimum Guaranteed 500 Mbit/s

Upload Speed
Maximum 115 Mbit/s
Typical 98-112 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Premium Router
 
Model Asus RT-BE58U
Upgrade Charge £25.00 inc. vat
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 4x1Gbps
Home Fibre 1750
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1800/120
Care Level Standard Care Level
Fault Fix Times Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 1800 Mbit/s
Typical 1200-1700 Mbit/s
Peak Time 1575 Mbit/s
Minimum Guaranteed 800 Mbit/s

Upload Speed
Maximum 120 Mbit/s
Typical 102-116 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB431v
Upgrade Charge Included
WiFi BE7200 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
Premium Router
 
Model Asus ProArt PRT-BE5000
Upgrade Charge £50.00 inc. vat
WiFi BE5000 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
The regular premium router for this package is out of stock.
You may choose a suitable alternative such as the Asus ProArt PRT-BE5000

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.

Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.

All prices shown include VAT @ 20%.