IDNet for Home Fibre Connectivity.

Designed for 'work-from-home' professionals, gamers and households who want fast hassle-free broadband.

Our unmatched speed, reliability, and dedicated UK-based support is available 24/7.
 

All our packages come with:

Unlimited usage

Flexible 1, 12 & 24 month contracts

No mid contract price rises

Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)

Choice of a preconfigured routers or alternatively you can use an existing router

Openreach FTTP - Full Fibre Packages

FTTP has a fibre-optic connection all the way from the local exchange to your property.

1 Month Contract Packages With Standard Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support

Home Fibre 115

Typical Speed: 80-110 Mbit/s

£47.50 (inc. vat)
Home Fibre 550

Typical Speed: 400-500 Mbit/s

£55.00 (inc. vat)
Home Fibre 950

Typical Speed: 750-900 Mbit/s

£60.00 (inc. vat)
Home Fibre 1750

Typical Speed: 1200-1700 Mbit/s

£72.50 (inc. vat)

Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

12 Month Contract Packages With Standard Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support

Home Fibre 115

Typical Speed: 80-110 Mbit/s

£35.00 (inc. vat)
Home Fibre 550

Typical Speed: 400-500 Mbit/s

£42.50 (inc. vat)
Home Fibre 950

Typical Speed: 750-900 Mbit/s

£47.50 (inc. vat)
Home Fibre 1750

Typical Speed: 1200-1700 Mbit/s

£60.00 (inc. vat)

Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

24 Month Contract Packages With Standard Care

Router Included. Free Installation, Activation or Migration*

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support

Home Fibre 115

Typical Speed: 80-110 Mbit/s

      

Perfect for Everyday Usage

£42.50 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Standard Router
+£30.00 (inc. vat) router upgrade fee

image of Asus RT-AX57

Asus RT-AX57 (AX3000 WiFi6)
View Router Details

Home Fibre 550

Typical Speed: 400-500 Mbit/s

      

Excellent for Families

£50.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Premium Router
+£40.00 (inc. vat) router upgrade fee

image of Asus RT-AX59U

Asus RT-AX59U (AX4200 WiFi6)
View Router Details

Home Fibre 950

Typical Speed: 750-900 Mbit/s

      

Fantastic for Larger Households

£55.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Gaming Router
+£45.00 (inc. vat) router upgrade fee

image of Asus TUF BE3600

Asus TUF BE3600 (BE3600 WiFi7)
View Router Details

Home Fibre 1750

Typical Speed: 1200-1700 Mbit/s

      

Best for Home Workers

£67.50 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX820V

TP-Link EX820V (AX6000 WiFi6)
View Router Details


Premium Router
+£75.00 (inc. vat) router upgrade fee

image of Asus RT-BE92U

Asus RT-BE92U (BE9700 WiFi7)
View Router Details

Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
Router will come preconfigured for your service. If you choose a package with premium or gaming Asus router then other router upgrade options will be available during the ordering process.

Full Fibre - Service Speed Details

Home Fibre 115
Service Type Full Fibre Broadband
Line Type Openreach FTTP 115/20
Download Speed
Maximum 115 Mbit/s
Typical 80-110 Mbit/s
Peak Time 100 Mbit/s
Minimum Guaranteed 55 Mbit/s
Upload Speed
Maximum 20 Mbit/s
Typical 17-19 Mbit/s
Home Fibre 550
Service Type Full Fibre Broadband
Line Type Openreach FTTP 550/75
Download Speed
Maximum 550 Mbit/s
Typical 400-500 Mbit/s
Peak Time 480 Mbit/s
Minimum Guaranteed 250 Mbit/s
Upload Speed
Maximum 75 Mbit/s
Typical 64-73 Mbit/s
Home Fibre 950
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1000/115
Download Speed
Maximum 1000 Mbit/s
Typical 750-900 Mbit/s
Peak Time 875 Mbit/s
Minimum Guaranteed 500 Mbit/s
Upload Speed
Maximum 115 Mbit/s
Typical 98-112 Mbit/s
Home Fibre 1750
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1800/120
Download Speed
Maximum 1800 Mbit/s
Typical 1200-1700 Mbit/s
Peak Time 1600 Mbit/s
Minimum Guaranteed 800 Mbit/s
Upload Speed
Maximum 120 Mbit/s
Typical 102-116 Mbit/s

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm.

Home Phone Services

Overlaid onto your IDNet Home Broadband, we can supply a choice of ‘Digital Voice’ solutions starting at £6.00 per month.

UBoss Basic Phone Service

Modern VoIP phone service delivered through our TP-Link Aginet VoIP capable broadband routers, analogue telephone adaptor (for connecting existing analogue phones) or IDNet supplied IP Phones. Find out more.

UBoss Number Redirection Service

The simplest way to transition from traditional phone services that are being phased out. We will host your number in the cloud and simply redirect it to any UK landline number (starting 01 or 02), non geographic number (starting 03) or UK mobile number (starting 07). No physical phone or app is required. Find out more.

Why IDNet as your home broadband provider?

Speed Icon

Speed!

The UK's lowest latency network. Perfect for gaming and fast movie downloads.

Consistency Icon

Consistency

The speeds you need.
Even during peak times.

Reliability Icon

Reliability

Consistent speed, low latency & maximum resilience.

Support Icon

Technical Support

UK-based expert 24/7 support.

Security Icon

Cyber Security

Robust military grade network.

Quality Icon

Quality

Industry leading performance.

Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.

Frequently Asked Questions

Openreach Home Broadband Products

Who are Openreach?

Openreach is the UK’s largest digital network business, responsible for maintaining and building the copper and fibre cables connecting millions of homes and businesses to phone and broadband.

What is FTTP?

FTTP (Fibre to the Premises) is a high-speed internet connection that uses fibre-optic cables to deliver data directly from the exchange to a home or business, removing copper wiring entirely. It offers superior reliability and speeds up to 1,800 Mbps (1.8 Gbps) on the Openreach network. It is commonly known as "full-fibre".

How much is installation?

Standard residential installation is free on 24 month contracts - Non standard installations, installation to outbuildings & business premises may be subject to additional charges. 1 month & 12 month contracts will be subject to an installation charge of £75.00 inc. vat

How much is migration?

Migrating from another Openreach based provider using same technology type (i.e. migrating Openreach FTTP to Openreach FTTP) is free of charge on all packages unless your ONT needs upgrading (i.e. migrating to Fibre 1700 but your only have a 1Gbps ONT) where an ONT upgrade charge will apply on 1 month & 12 month contract packages.

Can I order a business package instead?

Residential customers can order 12 month contract business packages which come with enhanced or critical care for rapid fault resolution.

Do you include a router?

We include a preconfigured router with all 24 month contract packages. If you choose a 1 month or 12 month package then you will need to supply your own router or purchase an Asus or TP-Link router during the ordering process.

Can I choose a different router?

With our 24 month contract packages which have an Asus router you may choose an alternative during the ordering process, exact upgrade charge will depend on which router & package you choose.
Our 1 month & 12 month contract packages do not include a router, you may purchase any suitable router during the ordering process at a discount compared to RRP.

What speed do I need?

If you are a single person or couple who are light users (basic streaming, email & web browsing) then our lowest speed services should be enough for your needs. For most families a 500Mbps or 1Gbps package should suffice. For people frequently downloading games / large datasets or needing to ensure no interruptions when working from home a 1Gbps or faster package is recommended.

How long does service activation take?

A minimum 10 working day lead time applies for all orders. Flats, apartments and other MDU's may take much longer.

What happens at end of contracted period?

A month before the end of the contracted period we will email you to advise you that your contract is about to end. At this point you may extend your contract using our customer portal (with the rate being the current advertised rate for your package) or change to a different package. If you take no action then your monthly rental will be changed to our current 1 month contract rate.

All prices shown include VAT @ 20%.