
Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.
We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.
Our business packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router

Faults with Netomnia enhanced care business services can be reported 24/7.
For fault reports received by Netomnia by 13.00 the relevant fault shall be fixed by 23:59 on the same day, for any fault report that is received by Netomnia at any time after 13.00
the relevant Fault shall be Fixed by 13.00 on the following day.
Typical Speed: 68-78 Mbit/s
1 Month Contract
Typical Speed: 400-550 Mbit/s
1 Month Contract
Typical Speed: 750-950 Mbit/s
1 Month Contract
Typical Speed: 1700-1940 Mbit/s
1 Month Contract
Typical Speed: 68-78 Mbit/s
12 Month Contract
Typical Speed: 400-550 Mbit/s
12 Month Contract
Typical Speed: 750-950 Mbit/s
12 Month Contract
Typical Speed: 1700-1940 Mbit/s
12 Month Contract
Typical Speed: 68-78 Mbit/s
24 Month Contract
Typical Speed: 400-550 Mbit/s
24 Month Contract
Typical Speed: 750-950 Mbit/s
24 Month Contract
Typical Speed: 1700-1940 Mbit/s
24 Month Contract
Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade.
Enhanced Care Level - Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day.
Router will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.

Faults with Netomnia critical care business services can be reported 24/7.
Fault shall be Fixed within 6 hours of Netomnia’s receipt of the Fault Notice - 24/7/365
Typical Speed: 68-78 Mbit/s
1 Month Contract
Typical Speed: 100-150 Mbit/s
1 Month Contract
Typical Speed: 400-550 Mbit/s
1 Month Contract
Typical Speed: 750-950 Mbit/s
1 Month Contract
Typical Speed: 1700-1940 Mbit/s
1 Month Contract
Typical Speed: 5000Mbits - 7000Mbit/s
1 Month Contract
Typical Speed: 68-78 Mbit/s
12 Month Contract
Typical Speed: 100-150 Mbit/s
12 Month Contract
Typical Speed: 400-550 Mbit/s
12 Month Contract
Typical Speed: 750-950 Mbit/s
12 Month Contract
Typical Speed: 1700-1940 Mbit/s
12 Month Contract
Typical Speed: 5000Mbits - 7000Mbit/s
12 Month Contract
Typical Speed: 68-78 Mbit/s
24 Month Contract
Typical Speed: 100-150 Mbit/s
24 Month Contract
Typical Speed: 400-550 Mbit/s
24 Month Contract
Typical Speed: 750-950 Mbit/s
24 Month Contract
Typical Speed: 1700-1940 Mbit/s
24 Month Contract
Typical Speed: 5000Mbits - 7000Mbit/s
24 Month Contract
Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade.
Critical Care Level - Netomnia will clear faults within 6 hours of receipt of the fault report.
Router will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
Overlaid onto your IDNet Business Broadband, we can supply a choice of premium ‘Digital Voice’ solutions starting at £15.00 per month which includes unlimited UK calls (01,02,03,07).
Business grade VoIP phone service delivered via a supplied ATA or digital handset. Can be upgraded to a full featured hosted pbx system at a later date.
IDNet’s hosted digital voice telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment. Features include Plug-And-Play phones, multiple phone numbers, hunt groups, auto attendant, call queues & smart phone integration.
Our basic number redirection and digital phone services designed for home users can also be used by small businesses with basic requirements, prices start at £6.00 per month.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
Netomnia is currently available at thousands of business properties in the following areas:
Abertawe - Swansea, Amber Valley, Ashfield, Ashford, Aylesbury Vale, Barnsley, Barrow-in-furness, Bedford Ua, Belfast, Birmingham, Blackburn With Darwen Ua, Bolsover, Bolton, Boston, Bradford, Bristol, Bro Morgannwg - The Vale Of Glamorgan, Bromsgrove, Broxbourne, Broxtowe, Burnley, Bury, Caerdydd - Cardiff, Caerffili - Caerphilly, Calderdale, Cannock Chase, Canterbury, Carlisle, Casnewydd - Newport, Castell-nedd Port Talbot - Neath Port Talbot, Central Bedfordshire Ua, Cheltenham, Cheshire East Ua, Chorley, County Durham Ua, Darlington Ua, Dartford, Derry City And Strabane, Dover, Dudley, Dumfries And Galloway, East Ayrshire, East Hertfordshire, East Lothian, Easton, Erewash, Falkirk, Fenland, Fife, Gravesham, Guildford, Halton Ua, Huntingdonshire, Hyndburn, King's Lynn And West Norfolk, Kirklees, Knowsley, Lancaster, Leeds, Lichfield, Lisburn And Castlereagh, Liverpool, Maidstone, Manchester, Mansfield, Mendip, Merthyr Tudful - Merthyr Tydfil, Newark And Sherwood, North Ayrshire, North East Derbyshire, North Hertfordshire, North Kesteven, North Lanarkshire, Oldham, Oxford, Pendle, Pen-y-bont Ar Ogwr - Bridgend, Ribble Valley, Rochdale, Rossendale, Salford, Sandwell, Sefton, Selby, Sevenoaks, Shepway, Sir Gaerfyrddin - Carmarthenshire, Solihull, South Derbyshire, South Gloucestershire Ua, South Holland, South Kesteven, South Lanarkshire, South Oxfordshire, South Ribble, South Staffordshire, Stafford, St. Helens, Stockport, Stockton-on-tees Ua, Stroud, Sunderland, Swale, Tameside, Tewkesbury, Thurrock Ua, Tonbridge And Malling, Trafford, Tunbridge Wells, Vale Of White Horse, Wakefield, Walsall, Wealden, West Berkshire Ua, West Lothian, Wigan, Wiltshire Ua, Woking, Wolverhampton, Wrecsam - Wrexham

| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 80/80 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 68-78 Mbit/s |
| Peak Time | 70 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 80 Mbit/s |
| Typical | 68-78 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
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|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 550/550 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-550 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 550 Mbit/s |
| Typical | 468-534 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 1000/1000 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-950 Mbit/s |
| Peak Time | 950 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 850-970 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 2000/2000 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day. |
| Download Speed | |
| Maximum | 2000 Mbit/s |
| Typical | 1700-1940 Mbit/s |
| Peak Time | 1650 Mbit/s |
| Minimum Guaranteed | 950 Mbit/s |
| Upload Speed | |
| Maximum | 2000 Mbit/s |
| Typical | 1700-1940 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
![]() |
|
| Model | Asus RT-BE90 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE9400 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 3x2.5Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.

| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 80/80 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 68-78 Mbit/s |
| Peak Time | 70 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 80 Mbit/s |
| Typical | 68-78 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 160/160 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 160 Mbit/s |
| Typical | 100-150 Mbit/s |
| Peak Time | 150 Mbit/s |
| Minimum Guaranteed | 80 Mbit/s |
| Upload Speed | |
| Maximum | 160 Mbit/s |
| Typical | 136-155 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 550/550 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-550 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 550 Mbit/s |
| Typical | 468-534 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 1000/1000 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-950 Mbit/s |
| Peak Time | 950 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 850-970 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 2000/2000 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 2000 Mbit/s |
| Typical | 1700-1940 Mbit/s |
| Peak Time | 1650 Mbit/s |
| Minimum Guaranteed | 950 Mbit/s |
| Upload Speed | |
| Maximum | 2000 Mbit/s |
| Typical | 1700-1940 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
![]() |
|
| Model | Asus RT-BE90 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE9400 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 3x2.5Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Netomnia FTTP 8000/8000 |
| Care Level | Critical Care Level |
| Fault Fix Times | Netomnia will clear faults within 6 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 8000 Mbit/s |
| Typical | 5000Mbits - 7000Mbit/s |
| Peak Time | 7500 Mbit/s |
| Minimum Guaranteed | 2000 Mbit/s |
| Upload Speed | |
| Maximum | 8000 Mbit/s |
| Typical | 6800-7760 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| Premium Router | |
![]() |
|
| Model | Asus RT-BE92U |
| Upgrade Charge | £70.00 inc. vat |
| WiFi | BE9700 WiFi7 |
| Wan | 10Gbps |
| Lan | 4x2.5Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-BE92U |
|
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
All prices shown include VAT @ 20%.