Mobile Broadband
Our mobile broadband service can be used by home and business users at a fixed location or when out and about using a MiFi Hotspot.
You will need to purchase one of our 4G routers or MiFi hotspots to use the service (5G capable Sim Only - coming soon).
Speeds and service availability will depend on your exact location when using the service, availability check will show availability at the specified location. 12 month contract.
| network | sim type | monthly cost ex. vat |
|||
|---|---|---|---|---|---|
| Mobile Unlimited | H3G | Multi Sim |
£25.00 |
Check availability
& order |
Broadband Failover
Our high quality broadband with the addition of 60GB (per year) of EE 4G backup data connectivity to ensure you can carry on working, taking payments and processing orders even during a rare network outage.
Service will be provided with an Asus 4G-AX56 router (+modem for SoGEA option) at a cost of £200.00 and a 12 month contract term applies.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
SoGEA + 4G (EE) Failover Services | |||||||
|
SuperFast Business Pro SOGEA 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Critical | Upto 3 Ultra HD |
£60.00 |
Check availability
& order |
|
FTTP + 4G (EE) Failover Services | |||||||
|
SuperFast Business Pro FTTP 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Critical | Upto 3 Ultra HD |
£60.00 |
Check availability
& order |
|
|
UltraFast Business Pro FTTP 550/75 |
Upto500 Mbit/s |
Upto75 Mbit/s |
Critical | Upto 20 Ultra HD |
£75.00 |
Check availability
& order |
|
Full Fibre Connection - No Phone Line
Required.
FTTP via Openreach Network
Unlimited FTTP usage allowance
Mobile backup via EE 4G Network
60GB per year 4G usage allowance
Part Fibre Connection - No Phone Line
Required.
SoGEA via Openreach Network
Unlimited SoGEA usage allowance
Mobile backup via EE 4G Network
60GB per year 4G usage allowance
Mobile broadband is supplied through the H3G (Three) mobile network.
It's all in the details
FTTP 'broadband only' connections are available with a choice of 1 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
(Services installed prior to April 2022 will also be subject to early termination charges if the service is downgraded before the end of the contracted period).
Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.
FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge. (except where special offers apply)
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
SoGEA installations are subject to an installation charge of £50.00.
SoGEA connections are subject to a 1 month contract.
SoGEA services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
Mobile broadband speeds are completely dependent on the quality of the H3G 4G/5G signal at the location where you are using the device.
Indicated service quality is based on results from the OFCom mobile availability API at the address you selected when doing an availability check.
A one off £30.00 early termination charge applies if you cancel the service before your contracted end date.
A 650GB per month fair usage policy applies, your service will be restricted if you exceed this amount.
Mobile broadband speeds are completely dependent on the quality of the EE 4G signal at the location where you are using the device.
Mobile failover service only available in areas where a strong EE signal is shown as available on the OFCom mobile availability checker.
A 60GB per year total usage (download + upload) allowance is provided, should you exceed that a £2.50 per GB usage charge will apply
The EE mobile failover option can be suspended on request at any time without penalty.
Prices Exclude Vat
