Hassle-free mobile broadband solutions

Whether you need broadband on the go, or a broadband failover option we have the solution.

Mobile Broadband

Our mobile broadband service can be used by home and business users at a fixed location or when out and about using a MiFi Hotspot.
Speeds and service availability will depend on your exact location when using the service, availability check will show availability at the specified location. 12 month contract.

network sim type monthly cost
ex. vat
Mobile Unlimited H3G Multi Sim

£25.00
Check availability
& order

Broadband Failover

Our high quality broadband with the addition of 60GB (per year) of EE 4G backup data connectivity to ensure you can carry on working, taking payments and processing orders even during a rare network outage.
Service will be provided with an Asus 4G-AX56 router (+modem for SoGEA option) at a cost of £200.00 and a 12 month contract term applies.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.

download upload care level streams monthly cost
ex. vat

SoGEA + 4G (EE) Failover Services

SuperFast Business Pro

SOGEA 80/20

Up To76 Mbit/s
(3 Ultra HD Streams)

Up To20 Mbit/s

 Critical

New Provide: £0.00
Migration: £0.00

£60.00
Check availability
& order

FTTP + 4G (EE) Failover Services

SuperFast Business Pro

FTTP 80/20

Up To76 Mbit/s
(3 Ultra HD Streams)

Up To20 Mbit/s

 Critical

New Provide: £0.00
Migration: £0.00

£60.00
Check availability
& order

UltraFast Business Pro

FTTP 550/75

Up To500 Mbit/s
(20 Ultra HD Streams)

Up To75 Mbit/s

 Critical

New Provide: £0.00
Migration: £0.00

£75.00
Check availability
& order
FTTP + Mobile Failover

Full Fibre Connection - No Phone Line Required.
FTTP via Openreach Network
Unlimited FTTP usage allowance

Mobile backup via EE 4G Network
60GB per year 4G usage allowance

SoGEA + Mobile Failover

Part Fibre Connection - No Phone Line Required.
SoGEA via Openreach Network
Unlimited SoGEA usage allowance

Mobile backup via EE 4G Network
60GB per year 4G usage allowance

H3G - Mobile Broadband

Mobile broadband is supplied through the H3G (Three) mobile network.

Other Broadband Packages


SuperFast Broadband From £25.00 UltraFast Broadband From £35.00 Gigabit Broadband From £42.50

It's all in the details

General

You will need an appropriate router to use this service, IDNet can supply a router which includes initial configuration for your circuit.

Any applicable connection charges, hardware & first months service rental must be paid prior to the order progressing.

All new orders and changes to existing services must be placed via our website or in writing (e-mail or post).

Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.

All orders are subject to our general terms and conditions & acceptable use policy.

Openreach FTTP

FTTP 'broadband only' connections are available with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.


Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.

FTTP connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £25.00 activation charge (18 month contract). A free migration will be offered where an existing Openreach FTTP installation is detected.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

SoGEA

Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).

SoGEA installations are subject to an installation charge of £50.00.

SoGEA connections are subject to a 1 month contract.

SoGEA services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.

Mobile Broadband

Mobile broadband speeds are completely dependent on the quality of the H3G 4G/5G signal at the location where you are using the device.

Indicated service quality is based on results from the OFCom mobile availability API at the address you selected when doing an availability check.

A one off £30.00 early termination charge applies if you cancel the service before your contracted end date.

A 650GB per month fair usage policy applies, your service will be restricted if you exceed this amount.

Mobile Failover

Mobile broadband speeds are completely dependent on the quality of the EE 4G signal at the location where you are using the device.

Mobile failover service only available in areas where a strong EE signal is shown as available on the OFCom mobile availability checker.

A 60GB per year total usage (download + upload) allowance is provided, should you exceed that a £2.50 per GB usage charge will apply

The EE mobile failover option can be suspended on request at any time without penalty.


Prices Exclude Vat