There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
Our network providers perform essential maintenance on their networks during the early hours of the morning,
reconnections and short periods of down time may be experienced during this time.
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.7% | 0.3% | Great |
| Fibre Heroes | 100% | 0.7% | Great |
| Openreach | 99.6% | 0.6% | Great |
| ZEN WHOLESALE - CF | 97.8% | 0.7% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| 21CN WBC COPPER : CONGLETON : LOSS OF SERVICE | 01260, | Updated | 21/03 02:05 | 21/03 18:30 | 22/03 19:00 | |
| Fibre - Under Investigation - DSLAM - NMBFNM /shelf=0/slot=2 - Stanley - SPZ | Updated | 21/03 14:59 | 21/03 16:45 | 21/03 22:30 | ||
| Copper - Under Investigation - Exchange Cable - D - Harpenden - HDF | Updated | 18/03 11:47 | 21/03 11:15 | 27/03 12:02 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGBS /shelf=0/slot=11/port=6 - South Kensington - L/KEN | Updated | 21/03 09:58 | 21/03 10:45 | 21/03 15:58 | ||
| Fibre - Under Investigation - IL2SOLT - BAACPB /shelf=0/slot=9/port=4 - Portobello - EH/POR | Updated | 21/03 09:49 | 21/03 10:30 | 21/03 15:48 | ||
| Fibre - Under Investigation - IL2SOLT - BAADPT /shelf=0/slot=15/port=9 - Street - SUG | Initial | 21/03 01:56 | 21/03 03:00 | 21/03 07:42 | ||
| Copper - Damage - Direct Labour - PCP - 4 - Caernarfon - CA | Updated | 20/03 21:34 | 20/03 22:00 | 27/03 17:00 | ||
| Copper - Damage - Contract Labour - DP - 1572 - Limavady - LTS | Updated | 20/03 09:23 | 20/03 15:45 | 27/03 09:20 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBIGCV - Longtown Castle - LCA | Updated | 22/02 14:42 | 20/03 14:30 | 27/03 12:30 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAWEPB /shelf=1/slot=25/sub_slot=1 - Tenterden - TBF | Updated | 12/03 12:20 | 20/03 13:15 | 27/03 12:56 | ||
| Copper - Water Ingress - PCP - 15 - New Southgate - L/ENT | Updated | 12/02 13:36 | 20/03 13:00 | 27/03 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - WW - Whitehall - L/WHI | Updated | 14/03 11:16 | 20/03 12:30 | 31/03 17:06 | ||
| Fibre - Under Investigation - CBT - CBAASFS - Builth Wells - BSX | Updated | 18/03 19:58 | 20/03 11:45 | 30/03 16:56 | ||
| Fibre - Under Investigation - FIBRE DP - DAAHFGW - Bridgnorth - BNS | Updated | 17/03 15:58 | 20/03 11:15 | 31/03 16:27 | ||
| Copper - Water Ingress - Exchange Cable - B - Renfrew - GW/REN | Updated | 20/03 09:50 | 20/03 10:15 | 27/03 17:46 | ||
| Fibre - Under Investigation - CBT - CBZHLEAT - Hatfield - L/HF | Updated | 07/03 16:37 | 20/03 09:15 | 31/03 09:01 | ||
| Fibre - Under Investigation - FIBRE DP - DAAJFOE - Ivybridge - IB | Updated | 15/03 23:09 | 20/03 09:00 | 31/03 08:39 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSAADSV - Wembley - L/WEM | Updated | 26/02 14:00 | 20/03 09:00 | 31/03 08:40 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - S - Hartlepool - WP | Updated | 18/03 15:19 | 20/03 07:45 | 24/03 17:00 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZBDDFV - Welshpool - WEL | Updated | 17/03 11:43 | 19/03 15:45 | 26/03 20:50 | ||
| Copper - General wear and tear - Exchange Cable - E - Aldridge - ALQ | Updated | 10/03 09:44 | 19/03 15:15 | 24/03 11:28 | ||
| Copper - Water Ingress - Exchange Cable - S - Hornchurch - L/HC | Updated | 06/03 13:27 | 19/03 11:15 | 27/03 18:08 | ||
| Copper - General wear and tear - Exchange Cable - P - Bedworth - BEF | Updated | 09/03 15:49 | 18/03 15:30 | 27/03 17:43 | ||
| Fibre - Under Investigation - AggregatedCable - HAAANR - Kirkwall - KFX | Updated | 16/03 03:05 | 17/03 14:30 | 31/03 14:10 | ||
| Fibre - Power Loss - DSLAM - NMCMTC - Kirkby Lonsdale - KDD | Cleared | 20/03 11:00 | 21/03 17:45 | 21/03 17:30 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - SMSX-Stevenage (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - MRRUS-Rusholme (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. |