IDNet Network Status

Notifications

Announcement

Covid-19 Update


As of 26th July 2021 Openreach are operating normally ('green status') subject to their Covid working protocols.
For full details please see our information page at : https://www.idnet.com/covid-19.php


Posted: 2021-01-05 06:30:40 Updated: 2021-07-26 09:41:01


Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .

Service Status

Announcement OK
Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Paris Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Link Status

Major Service Outages

Chirk PCP1 cable theft

2022-05-18 15:50:24
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 16:35:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 16:47:34
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 17:10:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 14:21:30
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 16:31:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-20 08:49:46
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-20 09:41:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-21 09:09:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-21 09:37:13
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 11:26:14
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 10:07:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 10:32:43
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-18 08:29:00
Estimated Clear Time: 2022-05-25 18:00:00


ESIDE CABLE BREAKDOWN PCP16 H/J VERT

2022-05-24 09:00:18
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:22:13
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:22:21
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:24:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:55:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:55:45
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:55:46
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:56:01
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:56:04
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-24 08:57:00
Estimated Clear Time: 2022-05-31 17:52:00


NGA FTTP BAAHQJ BEDMINSTER BS3 4JL Floor 2 / Suite 218 / Rack 600 (SNAP 583778) /shelf=0/slot=17/sub_slot=9

2022-05-24 09:23:34
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:52:54
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 09:54:14
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-24 09:22:00
Estimated Clear Time: 2022-05-24 14:50:00


NGA FTTP BAAJQT LINCOLN - LT11 PORTS 12,13,14 DOWN

2022-05-24 08:18:49
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 08:19:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-24 08:17:00
Estimated Clear Time: 2022-05-24 23:59:00


ESIDE CABLE THEFT PCP4

2022-05-23 16:22:51
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 16:43:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 16:43:39
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 16:44:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 08:03:31
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-23 16:12:00
Estimated Clear Time: 2022-05-30 17:05:00


NGA FTTC INLIFE NMDLIQ MUMBLES PCP 10

2022-05-23 19:35:44
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-24 07:24:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-23 19:34:00
Estimated Clear Time: 2022-05-30 18:00:00


21CN WBC COPPER : ELMSTEAD : LOSS OF SERVICE

2022-05-24 01:51:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.

Status: Initial
Detected: 2022-05-24 01:48:00
Estimated Clear Time: 2022-05-24 06:50:00


Exchange Nuneham E/S Breakdown - (possible cable theft)

2022-05-18 12:00:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 16:32:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 10:46:00
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 11:26:32
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 11:33:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 11:47:27
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 16:17:39
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-17 10:10:00
Estimated Clear Time: 2022-05-24 16:13:00


CP4A damaged in RTC feeding multiple DP's 49/50/15/16 Aerial cable down

2022-05-07 08:48:37
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-07 08:50:09
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-10 16:26:14
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-10 16:27:48
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-17 15:30:24
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 14:34:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-23 14:35:04
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-07 08:43:00
Estimated Clear Time: 2022-05-31 18:00:00


NGA FTTP BAAJSW WINSFORD

2022-05-22 09:55:27
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 10:24:52
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 10:28:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 10:28:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 10:29:29
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 11:09:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-22 15:51:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-22 09:54:00
Estimated Clear Time: 2022-05-31 15:50:00


Bakewell hole in cable affecting PCP 13

2022-05-12 09:08:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-13 08:31:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-13 08:31:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-13 14:45:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-13 14:45:49
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-16 08:53:18
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-16 08:53:17
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 07:39:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 07:40:07
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 07:41:30
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-20 08:17:07
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-20 08:17:01
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-12 09:01:00
Estimated Clear Time: 2022-05-26 13:16:00


AERIAL CABLE DOWN DP3638 AFFECTED LC3CGN84

2022-05-18 09:41:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 10:34:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 10:36:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 16:27:02
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-18 09:36:00
Estimated Clear Time: 2022-05-25 17:23:00


ACCESS TO JC TM REQ LC3CGP71

2022-05-18 10:46:15
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 10:46:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 10:46:49
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 08:12:36
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-19 08:12:29
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-18 10:45:00
Estimated Clear Time: 2022-05-31 17:00:00


pole damaged plus 50pr a/cable in RTC

2022-05-18 13:27:35
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial
Detected: 2022-04-27 08:53:00
Estimated Clear Time: 2022-05-31 18:00:00


damaged a/c and fibre - lead flt ww1rrr65

2022-05-13 09:54:50
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-16 09:19:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2022-05-18 13:17:15
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2022-05-11 15:31:00
Estimated Clear Time: 2022-06-01 18:00:00


Planned Engineering Work

The area codes below currently have planned engineering work taking place which may affect the broadband service on some lines for varying periods of time.

01387 01848 01461 01556
 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.