IDNet Network Status


Full Fibre Outage

Message from our suppliers:

"Nokia OLTs in all of our areas will have lost internet connectivity. Nokia are assisting us with identifying the cause of the issue and the resolution. This work is ongoing."

We will of course endeavour to keep you updated as soon as new information is made available to us.


"We have identified the cause of the issue and put a fix in place to bring your customers back into service."

Posted: 2022-11-25 15:00:39 Updated: 2022-11-25 15:57:36

Notifications are also available by RSS feed at and our Customer Portal .

Service Status

Announcement Sub-Optimal Service / Planned Maintenance
Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Paris Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Link Status

Major Service Outages

Planned Engineering Work

There are no planned engineering works taking place at this time.


Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.