IDNet Network Status

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Service Status

These statuses are updated manually when a confirmed incident has occurred.

Announcement Good Service
Broadband - CityFibre Good Service
Broadband - EtherWifi Good Service
Broadband - FibreHeroes Good Service
Broadband - Mobile Good Service
Broadband - MS3 Good Service
Broadband - Netomnia Business Good Service
Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) Good Service
EMail - Incoming Good Service
EMail - Outgoing Good Service
EtherPro Leased Lines Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Linx Good Service
Peering - Lonap Good Service
Peering - Other Good Service
Support - Email Good Service
Support - Telephone Good Service

Link Status

Automatic Service Monitoring

Our network providers perform essential maintenance on their networks during the early hours of the morning.
Reconnections and short periods of down time may be experienced.

Network Connections Currently Active Recent Disconnects Status
CityFibre 99.7% 0.2% Great
Fibre Heroes 100% 0.4% Great
Openreach 99.1% 0.9% Great

Openreach Major Service Outages

Headline Area Codes Exchanges Status Detected Updated Estimated Clear
Fibre - Hardware Failure - IL2S - BAALSG-OLT5 - Magherafelt - MPB Updated 19/12 18:00 20/12 17:30 21/12 16:30
Fibre - Under Investigation - FIBRE DP - DAAGFIO - Otterburn - OBJ Updated 18/12 15:20 20/12 15:00 24/12 22:13
Copper - 3rd Party Damage - Public Unknown - PCP - 4 - Combwich - ZWK Updated 19/12 16:13 19/12 17:15 26/12 17:10
Copper - Under Investigation - SCP - 1/1 - Porlock - PLK Updated 14/12 11:55 19/12 16:30 24/12 17:00
Fibre - Under Investigation - FIBRE DP - DAAJDUZ - Pumpsaint - PQS Updated 09/12 15:54 19/12 15:45 23/12 14:47
Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZCMXUE - Lampeter - LAK Updated 19/12 10:16 19/12 15:15 24/12 20:30
Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSAADGM - Ashford - L/AF Updated 19/12 14:30 19/12 15:15 26/12 15:03
Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSACUAQ - Lampeter - LAK Updated 11/12 11:46 19/12 15:00 23/12 21:14
Copper - Damage - Storm - DP - 22 - Llansannan - LNF Updated 10/12 15:43 19/12 14:45 23/12 12:10
Copper - General wear and tear - DP - 1768 - Paddington - L/PAD Updated 19/12 12:25 19/12 12:45 29/12 17:00
Copper - 3rd Party Damage - Public Unknown - DP - 794 - Armagh - AR Updated 18/12 13:03 19/12 11:30 25/12 13:01
Fibre - Under Investigation - FIBRE DP - DAAIAIU - Llangadfan - ULG Updated 08/12 14:00 19/12 11:00 24/12 10:46
Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZCPXJS - Newton Stewart - NHY Updated 15/12 08:13 19/12 09:15 24/12 08:35
Copper - Water Ingress - Exchange Cable - AG - Langley Mill - LLY Updated 18/12 17:31 19/12 09:00 31/12 17:28
Fibre - Under Investigation - CBT - CBDXBLJ - Lampeter - LAK Updated 06/12 14:54 18/12 09:30 23/12 09:54
Copper - 3rd Party Damage - Public Known - PCP - 9 - Highworth - HIW Updated 13/12 19:31 18/12 09:00 02/01 17:00
Fibre - Under Investigation - SPLITTER DP - SDBDLHK - Lampeter - LAK Updated 14/12 12:26 18/12 08:30 26/12 08:12
Copper - Theft/Attempted Theft - Exchange Cable - R - Finningley - FGY Updated 04/12 13:01 17/12 16:30 26/12 17:00
Copper - Water Ingress - DP - 347 - New Southgate - L/ENT Updated 03/12 15:40 17/12 07:45 24/12 16:32
Fibre - Under Investigation - FIBRE DP - DAAGGHC - Lampeter - LAK Updated 14/12 12:26 16/12 14:15 24/12 19:25
Copper - Water Ingress - PCP - 4 - Copplestone - ZPG Updated 28/11 16:46 15/12 12:45 23/12 07:35
Fibre - Under Investigation - SPLITTER DP - SDBDLHI - Lampeter - LAK Updated 09/12 14:35 15/12 09:00 23/12 14:50
Fibre - Under Investigation - SPLITTER DP - SDBDLHE - Lampeter - LAK Updated 10/12 10:35 15/12 09:00 23/12 14:50
Fibre - Under Investigation - IL2SOLT - BAAEZL /shelf=0/slot=12/port=18 - Chichester - CHA Cleared 20/12 11:52 21/12 00:00 20/12 12:07
Fibre - Under Investigation - IL2SOLT - BAACGW /shelf=0/slot=14/port=7 - Chichester - CHA Cleared 20/12 11:52 21/12 00:00 20/12 12:07
Fibre - Under Investigation - DSLAM - NNCNJX - Crowborough - CPI Cleared 20/12 15:52 21/12 00:00 20/12 15:53
Fibre - Under Investigation - AggregatedCable - TMZBKNQV /shelf=0/slot=5/sub_slot=5 - Tenterden - TBF Cleared 20/12 06:56 21/12 00:00 20/12 07:31
Fibre - Under Investigation - DSLAM - NMCTZK - Appleby - AEL Cleared 20/12 06:12 21/12 00:00 20/12 13:07
Fibre - Under Investigation - IL2SOLT - BAACYV /shelf=0/slot=10/port=3 - Caernarfon - CA Cleared 20/12 07:30 21/12 00:00 20/12 08:23
Fibre - Under Investigation - IL2SOLT - BAADLM /shelf=0/slot=11/port=36 - Bridgwater - BNU Cleared 20/12 08:09 21/12 00:00 20/12 08:36
Fibre - Under Investigation - DSLAM - NNAFHG - Castle Bromwich - BM/CAS Cleared 20/12 09:41 21/12 00:00 20/12 10:46
Fibre - Under Investigation - DSLAM - NMBOCE /shelf=0/slot=4 - Ecclesfield - ESF Cleared 20/12 10:01 21/12 00:00 20/12 10:30
Fibre - Under Investigation - DSLAM - NMCCAF /shelf=0/slot=2 - Morpeth - MP Cleared 20/12 10:36 21/12 00:00 20/12 11:33
Fibre - Under Investigation - IL2SOLT - BAADOL /shelf=0/slot=13/port=4 - Chichester - CHA Cleared 20/12 11:52 21/12 00:00 20/12 12:14
Fibre - Under Investigation - DSLAM - NPALIE - Appleby - AEL Cleared 20/12 06:21 21/12 00:00 20/12 07:12
Fibre - Under Investigation - DSLAM - NMBOGB - Ryde - RD Cleared 20/12 03:29 21/12 00:00 20/12 09:14

Supplier Planned Engineering Work

Start Date End Date Title Description
Thu, 25th Dec 2025 22:00 Fri, 26th Dec 2025 06:00 Planned Maintenance - Preston (PR1) (New) We will be carrying out scheduled overnight maintenance that may briefly affect your services. We apologise for any inconvenience this may cause and appreciate your understanding.
Tue, 13th Jan 2026 23:00 Wed, 14th Jan 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing overnight maintenance. Services are at risk and may be affected during the maintenance window. We regret any inconvenience this may cause.
Wed, 28th Jan 2026 23:00 Thu, 29th Jan 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause.
Thu, 29th Jan 2026 23:00 Fri, 30th Jan 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause.
Mon, 2nd Feb 2026 23:00 Tue, 3rd Feb 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause.
Tue, 3rd Feb 2026 23:00 Wed, 4th Feb 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause.
Wed, 4th Feb 2026 23:00 Thu, 5th Feb 2026 06:00 Planned Maintenance - LSWAN (Wandsworth) (New) Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause.