IDNet Network Status

Notifications

Announcement

Covid-19 Update


As of 26th July 2021 Openreach are operating normally ('green status') subject to their Covid working protocols.
For full details please see our information page at : https://www.idnet.com/covid-19.php


Posted: 2021-01-05 06:30:40 Updated: 2021-07-26 09:41:01


Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .

Service Status

Announcement OK
Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Paris Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Link Status

Major Service Outages

E Side cable theft

2021-08-03 11:07:36
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-03 11:27:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 07:53:44
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-05 07:02:50
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-03 10:26:00
Estimated Clear Time: 2021-08-10 10:22:00


NGA FTTP BAABPJ LEYTONSTONE Floor 2 / Suite 206 / Rack 300 (SNAP 307963) /shelf=0/slot=11/sub_slot=2

2021-08-04 17:12:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:15:59
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:15:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:19:39
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:22:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-05 04:49:52
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-04 17:11:00
Estimated Clear Time: 2021-08-08 17:21:00


NGA NOKIA FTTP BAAJQB BALHAM Floor 1 / Suite 116 / Rack 261 (SNAP 609701) LT 8 DOWN FOLLOWING NOKIA UPGRADE

2021-08-05 03:16:11
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-05 03:19:07
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-05 03:20:37
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-05 03:15:00
Estimated Clear Time: 2021-08-06 23:59:00


Damaged copper cable

2021-08-04 17:54:37
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial
Detected: 2021-08-04 17:22:00
Estimated Clear Time: 2021-08-05 18:20:00


E-side cable issue PCP2

2021-08-04 14:00:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 14:01:28
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 14:01:51
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:40:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:04:25
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:43:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 17:43:45
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-04 13:59:00
Estimated Clear Time: 2021-08-06 18:57:00


325M 50pr d/s South Petherton exchange - lead flt ww1nkx67

2021-08-04 16:07:32
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:16:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-04 16:05:00
Estimated Clear Time: 2021-08-11 16:03:00


Cable breakdown; C-cable('G' Bar)

2021-08-02 17:49:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:04:09
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:04:05
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-02 10:39:00
Estimated Clear Time: 2021-08-09 17:00:00


NGA FTTC NMBVRS PCP 4 SOUTHALL UB1 1NN SECOND FIBRE

2021-08-04 15:52:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:00:45
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:01:17
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-04 16:01:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-04 15:52:00
Estimated Clear Time: 2021-08-06 15:52:00


E/S breakdown Tonbridge "AF" cable PCP18, 54

2021-08-03 15:12:06
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-03 15:15:57
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-03 15:16:14
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-03 15:10:00
Estimated Clear Time: 2021-08-17 15:01:00


NGA OPS FTTP BAABXO HAYWARDS HEATH - Frame:0/Slot:17/Port:7

2021-07-26 17:38:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-26 17:46:59
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-27 09:45:32
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-27 13:56:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-29 10:40:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-30 11:15:47
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-03 10:54:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-07-26 17:35:00
Estimated Clear Time: 2021-08-05 18:52:00


d/side 100PR cut cable Talybont on Usk multiple faults

2021-08-02 12:24:55
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-02 12:31:09
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-02 12:30:54
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-02 12:31:29
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-02 12:31:42
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-02 12:32:18
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-08-02 12:18:00
Estimated Clear Time: 2021-08-09 12:10:00


Earth Contacts

2021-07-27 10:34:19
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-27 15:24:45
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-29 09:02:24
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-29 10:54:00
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-07-27 10:26:00
Estimated Clear Time: 2021-08-09 10:06:00


Exchange Princes Risborough E/S breakdown H vert

2021-07-15 12:57:13
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:06:30
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:06:35
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:06:54
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:08:31
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:12:22
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:21:52
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:21:42
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:21:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:24:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-15 13:24:35
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 08:25:46
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 08:25:34
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 08:26:14
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 08:26:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:02:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:01:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:22:28
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:22:12
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:22:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-16 14:22:47
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-19 08:45:36
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-19 08:45:36
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-19 13:33:43
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-19 13:52:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-19 13:52:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 08:06:34
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 08:07:06
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 08:07:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:21:40
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:22:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:22:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:36:56
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:36:43
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:51:34
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:53:20
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:53:00
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:53:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 10:53:16
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 16:16:50
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-20 16:16:16
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-21 10:16:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-21 10:17:00
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-21 10:18:04
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-22 15:06:58
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-22 15:08:07
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 08:44:51
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 08:47:12
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 08:47:09
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 09:17:30
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 09:17:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 09:18:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 11:19:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 11:19:48
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 11:36:43
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-23 11:36:38
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-24 07:16:42
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-26 10:34:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-26 10:35:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-26 10:51:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-28 11:36:04
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-28 11:36:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-28 16:15:35
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-28 16:15:47
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-29 09:28:27
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-07-15 12:48:00
Estimated Clear Time: 2021-08-18 09:27:00


E-side

2021-07-27 16:39:51
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-27 16:51:57
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-29 10:28:48
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-31 08:16:24
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-07-31 08:16:21
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-08-05 07:14:45
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible BT regrets any inconvenience this may have caused.

Status: Cleared
Detected: 2021-07-27 16:38:00
Estimated Clear Time: 2021-08-11 16:34:00


Planned Engineering Work

The area codes below currently have planned engineering work taking place which may affect the broadband service on some lines for varying periods of time.

01753
 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.