There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
Our network providers perform essential maintenance on their networks during the early hours of the morning.
Reconnections and short periods of down time may be experienced.
| Service | Connections Currently Active | Recent Disconnects | Status | |
|---|---|---|---|---|
 |
ADSL2PLUS | 96.6% | 2% | Great |
|
FTTC | 98.7% | 0.4% | Great |
|
FTTP | 99.6% | 0.2% | Great |
|
SOGEA | 99.2% | 0.8% | Great |
 |
FTTH | 99.4% | 0.5% | Great |
|
FTTP-CF | 100% | 0% | Great |
|
FTTP-CFLA | 98.6% | 0.4% | Great |
 |
FTTP-FF | 100% | 0.4% | Great |
 |
MOBILE | 100% | 3.4% | Great |
 |
FTTP-ITS | 100% | 0% | Great |
 |
FTTP-MS3 | 97.8% | 0% | Great |
 |
FTTP-TR | 100% | 0% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - IL2SOLT - BAAARU - Saintfield - SYD | Updated | 02/11 03:17 | 02/11 04:15 | 02/11 09:16 | ||
| Copper - Theft/Attempted Theft - PCP - 2 - Horndean - HLU | Updated | 31/10 21:03 | 01/11 21:15 | 07/11 17:00 | ||
| Fibre - Damage - Storm - CBT - CBZDQVQL - Stonehaven - SXS | Updated | 01/11 11:20 | 01/11 11:45 | 06/11 19:00 | ||
| Fibre - Damage - Storm - CONNECTORISED SPLITTER NODE - TSAAYGO - Helston - HHS | Updated | 23/10 16:19 | 31/10 17:15 | 03/11 06:55 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZCEYQW - Market Harborough - MGA | Updated | 29/10 15:54 | 31/10 13:00 | 03/11 15:53 | ||
| Copper - Damage - Storm - DP - 61 - Pennant - PBF | Updated | 29/10 10:37 | 31/10 11:00 | 05/11 17:33 | ||
| Copper - Under Investigation - Exchange Cable - V - Workington - WOU | Updated | 31/10 09:54 | 31/10 10:15 | 09/11 17:00 | ||
| Copper - Damage - Storm - DP - 18 - Llangranog - LGC | Updated | 26/10 10:46 | 31/10 09:15 | 03/11 17:00 | ||
| Fibre - Under Investigation - AggregatedCable - TSACIFA /shelf=0/slot=45/sub_slot=1 - Ludlow - LOH | Initial | 23/10 16:16 | 30/10 19:15 | 02/11 17:15 | ||
| Fibre - Damage - Lightning - CONNECTORISED SPLITTER NODE - TSABJMC - Amlwch - ADV | Updated | 30/10 12:37 | 30/10 18:00 | 03/11 17:44 | ||
| Fibre - Under Investigation - IL2SOLT - BAAJND /rack=1/shelf=1/slot=LT15/port=16 - Aberdare - AA | Updated | 30/10 10:36 | 30/10 14:30 | 02/11 14:11 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZDVTOL /shelf=0/slot=1/sub_slot=1 - Aboyne - AHW | Updated | 25/10 15:36 | 30/10 14:30 | 03/11 12:16 | ||
| Copper - Under Investigation - Exchange Cable - C - Northolt - L/VIK | Updated | 30/10 12:41 | 30/10 13:30 | 13/11 17:00 | ||
| Fibre - Under Investigation - DSLAM - NMAGDO - High Wycombe - HY | Updated | 29/10 01:41 | 30/10 12:00 | 03/11 18:00 | ||
| Copper - General wear and tear - Exchange Cable - F - Northolt - L/VIK | Updated | 30/10 09:32 | 30/10 11:00 | 09/11 17:00 | ||
| Copper - Damage - Storm - DP - 313 - Nether Stowey - NAY | Updated | 29/10 10:20 | 30/10 11:00 | 07/11 10:35 | ||
| Copper - Damage - Storm - DP - 1311 - Tilbury - TBR | Updated | 26/10 14:46 | 30/10 10:15 | 03/11 17:00 | ||
| Copper - Damage - Storm - DP - 11 - Tighnabruaich - THI | Updated | 29/10 11:32 | 30/10 08:15 | 05/11 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - B - Adwick Le Street - AEK | Updated | 28/10 17:01 | 29/10 18:30 | 04/11 17:50 | ||
| Copper - Theft/Attempted Theft - PCP - 15 - Goldthorpe - GTR | Updated | 19/10 07:32 | 29/10 16:15 | 16/11 17:02 | ||
| Copper - Under Investigation - Exchange Cable - K - Wantage - WBY | Updated | 27/10 08:59 | 29/10 09:30 | 03/11 17:00 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZCACFX - Oban - OB | Updated | 26/10 11:24 | 28/10 18:00 | 02/11 17:41 | ||
| Copper - Damage - Storm - DP - 282 - Banchory - BVH | Updated | 27/10 16:42 | 28/10 18:00 | 06/11 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - S - Adwick Le Street - AEK | Updated | 27/10 09:46 | 27/10 11:00 | 03/11 17:34 | ||
| Copper - Theft/Attempted Theft - PCP - 81 - Hartlepool - WP | Updated | 26/10 16:24 | 27/10 08:45 | 02/11 17:00 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - Coventry(CMBIN) (New) | Engineers are performing scheduled maintenance at this exchange, causing an outage during the maintenance window. We apologize for any inconvenience this may cause. | ||
| Planned Maintenance - Watford(LWWAT) (New) | Engineers are performing scheduled maintenance at this exchange, causing an outage during the maintenance window. We apologize for any inconvenience this may cause. | ||
| Planned Maintenance - WSDOU-Glasgow Douglas (New) | We are carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. Reason for maintenance: Hardware upgrade | ||
| Planned Maintenance - EMLONGB-Nottingham Archer (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - MRGLO-Glossop (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - MYHEA-Headingley (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - MRCHO-Chorlton Cum Hardy (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - NENT-Newcastle Central (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - WEWMAI-Maida Vale (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - CLCAN-Canonbury (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - LVPAD-Padgate (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - LCBLP-Blackpool (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - CMCAN-Cannock, WMSPA-Stafford (New) | Our supplier is carrying out planned maintenance affecting the listed exchanges. Customers will lose connectivity for 8 hours during the maintenance window. | ||
| Planned Maintenance - EASXM-Saxmundham (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 1 hour 30 minutes during the maintenance window. | ||
| Planned Maintenance - ESDAL-Dalkeith (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - THBK-Bracknell (New) | We are carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 1 hour during the maintenance window. Reason for maintenance: Hardware Upgrade |
All prices shown include VAT @ 20%.
