There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
Our network providers perform essential maintenance on their networks during the early hours of the morning,
reconnections and short periods of down time may be experienced during this time.
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.6% | 0.3% | Great |
| Fibre Heroes | 99.6% | 0.4% | Great |
| Openreach | 99.4% | 0.7% | Great |
| ZEN WHOLESALE - CF | 98.8% | 1.7% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - IL2SOLT - BAABWT /shelf=0/slot=8/port=9 - Bridlington - BNY | Updated | 10/04 15:25 | 10/04 16:45 | 10/04 22:00 | ||
| Fibre - Under Investigation - SPLITTER NODE - TSBGDJE /shelf=0/slot=1/sub_slot=1 - Wembley - L/WEM | Updated | 09/04 13:06 | 10/04 16:45 | 15/04 14:32 | ||
| Fibre - Under Investigation - DSLAM - NMBRIH /shelf=0/slot=17/port=2 - null - PT/TK | Updated | 10/04 15:06 | 10/04 16:30 | 14/04 16:17 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZBIACM - Hornsea - HLY | Updated | 09/04 08:27 | 10/04 16:00 | 13/04 09:13 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGMS /shelf=0/slot=12/port=7 - null - PT/TK | Updated | 10/04 15:10 | 10/04 15:30 | 10/04 21:09 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - T - Maryport - MJ | Updated | 01/04 13:47 | 10/04 15:00 | 14/04 17:00 | ||
| Fibre - Under Investigation - DSLAM - NMALEA /shelf=0/slot=2 - Weston Favell - WNL | Updated | 10/04 13:05 | 10/04 15:00 | 10/04 19:04 | ||
| Fibre - Under Investigation - DSLAM - NMCMQK - Lerwick - LRM | Updated | 10/04 13:46 | 10/04 14:15 | 11/04 23:59 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSABCDK - Snaith - SLF | Updated | 09/04 12:51 | 10/04 14:00 | 16/04 16:48 | ||
| Fibre - Under Investigation - IL2SOLT - BAACNW /shelf=0/slot=9/port=6 - null - PT/TK | Updated | 10/04 12:47 | 10/04 13:15 | 10/04 18:47 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TSACRQH /shelf=0/slot=25/sub_slot=1 - Holsworthy - HKK | Updated | 24/03 19:54 | 10/04 12:45 | 20/04 12:42 | ||
| Fibre - Under Investigation - IL2SOLT - BAAKFH /shelf=0/slot=18/port=6 - Bridgnorth - BNS | Updated | 10/04 11:10 | 10/04 11:45 | 10/04 17:10 | ||
| Fibre - Under Investigation - DSLAM - NNBNDV - Newark - NBD | Updated | 10/04 10:39 | 10/04 11:30 | 10/04 15:25 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSADDXS - Llandeilo - LKB | Updated | 31/03 12:05 | 10/04 11:15 | 13/04 15:59 | ||
| Fibre - Under Investigation - IL2S - BAAOQG-OLT31 - Kemptown - KT | Updated | 10/04 09:36 | 10/04 11:00 | 10/04 15:35 | ||
| Fibre - Under Investigation - IL2SOLT - BAADWX - Newark - NBD | Updated | 10/04 10:21 | 10/04 11:00 | 10/04 16:20 | ||
| Fibre - Under Investigation - DSLAM - NMBRIH - null - PT/TK | Updated | 10/04 00:57 | 10/04 09:30 | 10/04 06:07 | ||
| Fibre - Hardware Failure - IL2S - BAAMLR /rack=1/shelf=1/slot=LT15 - Trowbridge - TFK | Updated | 10/04 07:56 | 10/04 08:30 | 10/04 13:55 | ||
| Fibre - Under Investigation - IL2SOLT - BAACJH /shelf=0/slot=13/port=0 - Sevenoaks - SV | Updated | 10/04 05:22 | 10/04 07:45 | 10/04 10:22 | ||
| 21CN WBC FIBRE : COLL : LOSS OF SERVICE | 01688, 01879, | Updated | 09/04 14:45 | 10/04 05:30 | 15/04 12:00 | |
| Fibre - Under Investigation - IL2SOLT - BAAMTQ-OLT6 - Devonport - DV | Updated | 10/04 01:01 | 10/04 01:15 | 10/04 06:47 | ||
| Fibre - Under Investigation - IL2SOLT - BAAMTQ-OLT9 - Devonport - DV | Updated | 10/04 00:37 | 10/04 01:00 | 10/04 06:36 | ||
| Fibre - Software Failure - IL2S - BAAMGU-CP1 /shelf=0/slot=0 - Ruislip - L/RP | Initial | 10/04 00:16 | 10/04 00:30 | 10/04 06:10 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMABEXU /shelf=0/slot=1/sub_slot=1 - Newton Stewart - NHY | Updated | 09/04 10:29 | 09/04 14:15 | 16/04 13:55 | ||
| Copper - Water Ingress - PCP - 30 - Rochdale - RO | Updated | 30/03 11:02 | 09/04 13:30 | 17/04 17:00 | ||
| Copper - Damage - Storm - DP - 6 - Whalton - WZO | Updated | 08/04 11:42 | 09/04 10:45 | 13/04 17:00 | ||
| Copper - 3rd Party Damage - Public Known - PCP - 111 - Nottingham Longbow - NG/DPL | Updated | 22/03 21:30 | 08/04 08:00 | 17/04 17:00 | ||
| Copper - Water Ingress - Exchange Cable - Q - Morecambe - MLP | Updated | 01/04 14:59 | 07/04 08:45 | 14/04 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - A - Woburn - WLR | Cleared | 25/03 17:15 | 10/04 16:45 | 10/04 16:28 | ||
| Fibre - Hardware Failure - IL2S - BAAMIR-OLT17 BAAMIR-OLT17-8 - Altrincham - MR/ALT | Cleared | 09/04 12:20 | 10/04 16:30 | 09/04 19:47 | ||
| Copper - General wear and tear - DP - 99 - Poundsgate - PNZ | Cleared | 02/04 07:53 | 10/04 15:30 | 10/04 15:17 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - SMBU-Buckingham (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - MYHLT-Leeds - Hunslet (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - HU2 Area (New) | Services in this area may be at risk during the planned maintenance window. You may experience some disruption while the work is carried out. We apologise for any inconvenience this may cause. | ||
| Planned Maintenance - SWLJ-Llanelli (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - EMSTNEO-St Neots (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - MRGLO-Glossop (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - EMSWADL-Swadlincote (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - LNCED-Crouch End (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. |
