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| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.7% | 0.2% | Great |
| Fibre Heroes | 100% | 0.4% | Great |
| Openreach | 99.5% | 0.5% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - DSLAM - NMCJRY - Didcot - DDC | Initial | 04/02 19:39 | 04/02 20:00 | 05/02 23:59 | ||
| Fibre - Under Investigation - IL2SOLT - BAAMPC-OLT12 - Swadlincote - SWG | Updated | 04/02 16:51 | 04/02 17:30 | 04/02 22:51 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGJY /shelf=0/slot=13/port=4 - Hammersmith - L/RIV | Updated | 04/02 14:33 | 04/02 17:30 | 04/02 22:00 | ||
| Copper - Damage - Lightning - DP - 77 - Poundsgate - PNZ | Updated | 04/02 16:11 | 04/02 16:30 | 11/02 17:00 | ||
| Copper - 3rd Party Damage - Contractor - PCP - 51 - Waterlooville - WDC | Updated | 03/02 11:36 | 04/02 16:30 | 22/02 15:22 | ||
| Fibre - 3rd Party Damage - Public Unknown - DSLAM - NMCTGZ - Henfield - HHV | Updated | 04/02 10:54 | 04/02 15:00 | 09/02 18:00 | ||
| Fibre - Under Investigation - DSLAM - NAALJF - Ballynahinch - BYG PCP 10 | Updated | 04/02 09:21 | 04/02 14:45 | 04/02 15:20 | ||
| Fibre - Under Investigation - IL2SOLT - BAAOQX /rack=1/shelf=1/slot=LT14 - Okehampton - ON | Updated | 04/02 14:01 | 04/02 14:30 | 04/02 20:01 | ||
| Copper - Water Ingress - Exchange Cable - H - Waltham Cross - L/WX | Initial | 04/02 14:03 | 04/02 14:30 | 20/02 17:00 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAAXTB /shelf=0/slot=1/sub_slot=1 - Biggar - BVS | Updated | 28/01 12:51 | 04/02 14:15 | 12/02 10:26 | ||
| Copper - Under Investigation - Exchange Cable - A - Henley In Arden - HHX | Updated | 29/01 14:02 | 04/02 14:00 | 19/02 06:13 | ||
| Fibre - Under Investigation - DSLAM - NMCMPD /shelf=0/slot=2 - Amlwch - ADV | Updated | 04/02 10:56 | 04/02 13:45 | 04/02 16:55 | ||
| Fibre - Under Investigation - IL2SOLT - BAALNJ /rack=1/shelf=1/slot=LT12 - Shettleston - GW/SHE | Updated | 04/02 13:11 | 04/02 13:30 | 04/02 19:11 | ||
| Fibre - Under Investigation - IL2SOLT - BAADSX /shelf=0/slot=12/port=10 - Uppingham - UP | Initial | 04/02 13:02 | 04/02 13:30 | 04/02 18:50 | ||
| 21CN MULTI-SERVICE : STAINES : LOSS OF SERVICE | 01784, | Updated | 04/02 10:10 | 04/02 13:30 | 04/02 15:02 | |
| Fibre - Under Investigation - FIBRE DP - DBBJTNT - Llandeilo - LKB | Updated | 04/02 10:44 | 04/02 13:30 | 06/02 10:43 | ||
| Fibre - Under Investigation - CONNECTORISED SPN - TMZCYKFL - West Bromwich - BM/WES | Updated | 04/02 09:56 | 04/02 13:30 | 18/02 18:00 | ||
| Fibre - Hardware Failure - IL2S - BAABGU /shelf=0/slot=17/port=7 - Beulah Hill - L/LIV | Updated | 04/02 12:46 | 04/02 13:15 | 04/02 18:42 | ||
| Copper - 3rd Party Damage - Public Unknown - PCP - 4 - Drumquin - DKF | Updated | 03/02 09:15 | 04/02 12:30 | 11/02 08:59 | ||
| Fibre - Under Investigation - IL2SOLT - BAALMT /rack=1/shelf=1/slot=LT15/port=5 - St Peters - STP | Updated | 04/02 11:32 | 04/02 12:00 | 04/02 17:32 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSABNRX - Byfleet - L/BF | Updated | 04/02 09:16 | 04/02 11:30 | 09/02 11:23 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMAPZXY - Doddington - DDM | Updated | 03/02 12:45 | 04/02 11:00 | 09/02 23:30 | ||
| Fibre - Under Investigation - DSLAM - NMBQJP - Pontypool - PP | Updated | 04/02 09:10 | 04/02 09:45 | 04/02 15:10 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZBOABW /shelf=0/slot=1/sub_slot=1 - Cheadle - CFU | Updated | 06/01 18:08 | 04/02 08:15 | 09/02 07:49 | ||
| Copper - General wear and tear - Exchange Cable - AZ - Leamington Spa - LG | Updated | 30/01 11:32 | 04/02 06:30 | 13/02 06:12 | ||
| Fibre - Under Investigation - SPLITTER NODE - TSADDMV - Darlington - DL | Updated | 03/02 12:20 | 03/02 16:45 | 05/02 12:18 | ||
| Copper - General wear and tear - DP - 75 - Upper Basildon - URN | Updated | 27/01 11:32 | 03/02 16:45 | 09/02 11:29 | ||
| Copper - Under Investigation - Exchange Cable - E - Fordingbridge - FDC | Updated | 29/01 08:21 | 03/02 16:45 | 06/02 17:00 | ||
| Copper - General wear and tear - DP - 4 - Ardvasar - AVS | Updated | 29/01 18:06 | 03/02 16:45 | 06/02 18:03 | ||
| Fibre - Under Investigation - CONNECTORISED SPN - TSADBVW - Lampeter - LAK | Updated | 27/01 11:59 | 03/02 16:45 | 23/02 15:39 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAHTDB /shelf=0/slot=25/sub_slot=1 - Pulborough - PHL | Updated | 22/01 12:27 | 03/02 16:45 | 10/02 14:02 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZBIQTF - Wickford - WKF | Updated | 26/01 09:31 | 03/02 11:00 | 09/02 16:15 | ||
| Fibre - Under Investigation - CONNECTORISED SPN - TSACUGD - Cardigan - CG | Updated | 27/01 10:27 | 03/02 10:15 | 13/02 10:03 | ||
| Copper - General wear and tear - DP - 95 - Holmesfield - FMJ | Updated | 26/01 14:02 | 30/01 14:00 | 13/02 14:34 | ||
| Copper - Under Investigation - Exchange Cable - A - Ashtead - L/AT | Updated | 30/01 07:21 | 30/01 11:30 | 06/02 17:00 | ||
| Copper - General wear and tear - DP - 294 - Paddington - L/PAD | Updated | 19/12 12:25 | 30/01 11:00 | 06/02 17:09 | ||
| Copper - General wear and tear - DP - 1198 - Highcliffe - HCF | Updated | 29/01 12:35 | 29/01 13:00 | 06/02 17:00 | ||
| Copper - Damage - Storm - DP - 1242 - Penzance - PZ | Updated | 29/01 08:57 | 29/01 09:15 | 06/02 17:00 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance -Barnard Castle (NEBC), Barnsley (SLBY), Bootle (LVBOO),Cherry Hinton (EACRH), Dundee Steeple (ESMAI),Edgware (LWEDG), Enfield (LNENF), Goodmayes (LNGDM), Mansfield (EMMNSFI), Nuneaton (CMNUN), Ponders End (LNPON), Ryde (SDRYD), Slade (New) | Please be advised that planned maintenance may impact your services during the scheduled maintenance window. our supplier apologise for any inconvenience this may cause. | ||
| Planned Maintenance - Grimsby and Immingham (New) | Our Engineers will be performing a maintenance task in the area. Services are considered to be at risk during the maintenance window and may experience a slight disruption. We regret any inconvenience this may cause. | ||
| Planned Maintenance -Glasgow, Gloucester, Hartlepool (New) | We will be carrying out essential overnight maintenance during this period, some services may be at risk and may experience interruptions. We apologise for any inconvenience this may cause and appreciates your understanding while we complete this important work. | ||
| Planned Maintenance -Rotherham, Reading, Plymouth, Poole, Peterborough (New) | We will be carrying out essential overnight maintenance during this period, some services may be at risk and may experience interruptions. We apologise for any inconvenience this may cause and appreciates your understanding while we complete this important work. | ||
| Planned Maintenance - Derby, Horsham, Newcastle Upon Tyne, Preston, Renfrewshire, Southend-on-Sea, Swindon (New) | We will be carrying out essential overnight maintenance during this period, some services may be at risk and may experience interruptions. We apologise for any inconvenience this may cause and appreciates your understanding while we complete this important work. | ||
| Planned Maintenance - Gateshead, Glasgow, High Wycombe, Stirling, Wakefield, Weston-Super-Mare (New) | We will be carrying out essential overnight maintenance. During this period, some services may be at risk and may experience interruptions. We apologise for any inconvenience this may cause and appreciates your understanding while we complete this important work. | ||
| Planned Maintenance - Dundee Fairmuir (ESFAI) Batley(MYBAT) Donaldson(ESDON) Maidenhead(THM) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Ashton-under-Lyne (MRASH) (New) | Engineers will be performing maintenance affecting services at Ashton-under-Lyne (MRASH) exchange. Services will be at risk for maintenance window. | ||
| Planned Maintenance - Northwich (MRNOR) (New) | Planned Maintenance on Northwich (MRNOR) Our Engineers will be performing maintenance on Northwich (MRNOR) Services should be considered at risk for the full duration of this maintenance window. We apologise for any inconvenience this may cause. | ||
| Emergency Planned Maintenance - Skelmersdale (LVSKE) (New) | Due to emergency works at Skelmersdale exchange some users in Skelmersdale and the surrounding areas may experience a brief disruption to service while load balancing maintenance is conducted during the window of 1am to 6am on Wednesday 4th February 2026. | ||
| Emergency Planned Maintenance -Sefton Park (LVSEF) (New) | Due to emergency works at Sefton Park exchange some users in Sefton and the surrounding areas may experience a brief disruption to service while load balancing maintenance is conducted during the window of 1am to 6am on Wednesday 4th February 2026. | ||
| Planned Maintenance - Leeds (CityFibre) (New) | Customers are expected to experience a service interruption of approximately 5 hours during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe. Apologies for any inconvenience it may cause. | ||
| Planned Maintenance - Swansea Main (SWSX) Guildford(THGI) (New) | There is planned maintenance work scheduled throughout this maintenance window. During this time, services may be at risk and customers could experience intermittent disruption. We regret any inconvenience this may cause. |
