There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.8% | 0.4% | Great |
| Fibre Heroes | 99.6% | 0.7% | Great |
| Openreach | 99.6% | 0.5% | Great |
| ZEN WHOLESALE - CF | 99.2% | 0.8% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - IL2S - BAAOGF-OLT15 - Wallington - L/WAL | Updated | 16/03 08:01 | 16/03 18:45 | 16/03 19:00 | ||
| Fibre - Under Investigation - DSLAM - NMBMAL /shelf=0/slot=3 - Hatfield - L/HF | Updated | 16/03 16:56 | 16/03 17:15 | 16/03 22:55 | ||
| Fibre - Under Investigation - DSLAM - NNAMWJ - Kenton - KOE | Updated | 16/03 08:55 | 16/03 17:15 | 16/03 14:54 | ||
| Fibre - Under Investigation - FIBRE DP - DAAJFOE - Ivybridge - IB | Updated | 15/03 23:09 | 16/03 16:15 | 23/03 09:13 | ||
| Fibre - Under Investigation - IL2SOLT - BAAETW /shelf=0/slot=18/port=2 - Bishopsgate - L/BIS | Initial | 16/03 15:19 | 16/03 15:45 | 16/03 21:12 | ||
| Fibre - Under Investigation - CBT - CBAZZMY - Harehills - HHL | Updated | 16/03 09:45 | 16/03 15:30 | 19/03 14:31 | ||
| Fibre - Under Investigation - CBT - CBZHLEAT - Hatfield - L/HF | Updated | 07/03 16:37 | 16/03 15:00 | 24/03 07:44 | ||
| Fibre - Under Investigation - DSLAM - NMERJB - Redhill - L/RH | Updated | 16/03 11:36 | 16/03 13:45 | 16/03 18:53 | ||
| Copper - Water Ingress - Exchange Cable - F - Broughton - MR/BRO | Updated | 16/03 09:43 | 16/03 13:30 | 17/03 17:00 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAWEPB /shelf=1/slot=25/sub_slot=1 - Tenterden - TBF | Updated | 12/03 12:20 | 16/03 13:30 | 24/03 06:08 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSAADSV - Wembley - L/WEM | Updated | 26/02 14:00 | 16/03 13:00 | 25/03 12:44 | ||
| Copper - Damage - Direct Labour - DP - 168 - Morpeth - MP | Updated | 09/03 21:00 | 16/03 12:45 | 20/03 17:00 | ||
| Fibre - Under Investigation - DSLAM - NNAPFD - Oxted - OXT | Initial | 16/03 11:34 | 16/03 12:00 | 17/03 23:59 | ||
| Fibre - Under Investigation - IL2SOLT - BAAHVW /rack=1/shelf=1/slot=LT10/port=1 - Redhill - L/RH | Updated | 16/03 11:35 | 16/03 12:00 | 16/03 17:35 | ||
| Fibre - Under Investigation - AggregatedCable - HAAANR - Kirkwall - KFX | Updated | 16/03 03:05 | 16/03 10:15 | 17/03 19:00 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBIGCV - Longtown Castle - LCA | Updated | 22/02 14:42 | 16/03 09:45 | 23/03 12:10 | ||
| Copper - Under Investigation - Exchange Cable - WW - Whitehall - L/WHI | Updated | 14/03 11:16 | 16/03 08:45 | 23/03 17:04 | ||
| 21CN WBC FIBRE : UPTON PARK : LOSS OF SERVICE | 02036, | Updated | 16/03 05:17 | 16/03 06:15 | 16/03 10:07 | |
| Copper - Under Investigation - PCP - 23 - Carrickfergus - CTT | Initial | 13/03 16:19 | 14/03 09:30 | 20/03 17:58 | ||
| Fibre - Under Investigation - DSLAM - NMCXBQ - Newby Bridge - NBS | Updated | 12/03 12:10 | 13/03 19:30 | 17/03 19:13 | ||
| Fibre - Under Investigation - IL2SOLT - BAAFDY /shelf=0/slot=15/port=0 - Newquay - NDW | Updated | 07/03 10:32 | 13/03 12:00 | 23/03 08:08 | ||
| Copper - Under Investigation - PCP - 15 - New Southgate - L/ENT | Updated | 12/02 13:36 | 13/03 09:30 | 20/03 17:00 | ||
| Copper - Under Investigation - Exchange Cable - S - Hornchurch - L/HC | Updated | 06/03 13:27 | 13/03 08:45 | 20/03 17:00 | ||
| Copper - General wear and tear - Exchange Cable - A - Foleshill - FHL | Updated | 26/02 10:45 | 11/03 10:45 | 27/03 10:27 | ||
| Copper - Water Ingress - PCP - 69 - Shirley - BM/SHI | Updated | 09/03 10:47 | 10/03 12:15 | 19/03 12:00 | ||
| Copper - Water Ingress - PCP - 8 - Williton - XQA | Updated | 19/02 07:16 | 10/03 12:00 | 20/03 11:55 | ||
| Copper - General wear and tear - Exchange Cable - P - Bedworth - BEF | Updated | 09/03 15:49 | 10/03 11:00 | 27/03 17:43 | ||
| Copper - General wear and tear - Exchange Cable - E - Aldridge - ALQ | Updated | 10/03 09:44 | 10/03 10:00 | 27/03 17:41 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - SMWI (Witney) (New) | Engineers will be performing maintenance on exchange equipment in SMWI. Leased Line Services will see a short outage. We apologise for any potential inconvenience this may cause and thanks you for your understanding as we work to improve the network. | ||
| Planned Maintenance - LSCRAY-Crayford, LSDAR-Dartford, LSKID-Kidbrooke (New) | Our supplier is carrying out planned maintenance affecting the listed exchanges. Customers will lose connectivity for 15 minutes during the maintenance window. | ||
| Planned Maintenance - Formby - (LCFOM) (New) | We are performing a reload of an exchange device which will cause an interruption of service for up to 20 minutes, however services should be considered at risk for the duration of the planned work window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - EAGDM-Great Dunmow (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 15 minutes during the maintenance window. | ||
| Planned Maintenance - Wimborne Minster Area (New) | Planned maintenance will place your service at risk for the duration of the window. We apologise for any possible disruption caused while we carry out this necessary maintenance. | ||
| Planned Maintenance - Arundel Area (New) | Planned maintenance will place your service at risk for the duration of the window. We apologise for any possible disruption caused while we carry out this necessary maintenance. | ||
| Planned Maintenance - Potters Bar Area (New) | Works are scheduled to take place during daytime hours. We are aware this is outside the preferred maintenance window; however, due to safety considerations, overnight working is not possible. Customers will experience a loss of service during the maintenance window. We always aim to complete maintenance activities as quickly and safely as possible, with minimal disruption. We apologise for any inconvenience this may cause. | ||
| Planned Maintenance - Coventry Area (New) | Works are scheduled to take place during daytime hours. We are aware this is outside the preferred maintenance window; however, due to safety considerations, overnight working is not possible. Customers will experience a loss of service during the maintenance window. We always aim to complete maintenance activities as quickly and safely as possible, with minimal disruption. our supplier apologies for any inconvenience this may cause. | ||
| Planned Maintenance - Coventry Area (New) | Works are scheduled to take place during daytime hours. We are aware this is outside the preferred maintenance window; however, due to safety considerations, overnight working is not possible. Customers will experience a loss of service during the maintenance window. We always aim to complete maintenance activities as quickly and safely as possible, with minimal disruption. our supplier apologies for any inconvenience this may cause. |
