IDNet Network Status

Notifications

Announcement
Fibre Heroes are reporting a service outage in the Oswestry area. Their engineers are currently investigating the cause for resolution.

***** Update *****

Engineers are on their way to site and suspect cable damage in the area as not all customers in this area are affected.

Please accept our apologies for any inconvenience caused.
Posted: 2025-06-18 15:09:38 Updated: 2025-06-18 16:11:08


Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .

Service Status

These statuses are updated manually when a confirmed incident has occurred.

Announcement Sub-Optimal Service / Planned Maintenance
Broadband - CityFibre Good Service
Broadband - EtherWifi Good Service
Broadband - FibreHeroes Good Service
Broadband - Mobile Good Service
Broadband - MS3 Good Service
Broadband - Netomnia Business Good Service
Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) Good Service
EMail - Incoming Good Service
EMail - Outgoing Good Service
EtherPro Leased Lines Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Linx Good Service
Peering - Lonap Good Service
Peering - Other Good Service
Support - Email Good Service
Support - Telephone Good Service

Link Status

Automatic Service Monitoring

Openreach Major Service Outages

There are no reported MSO's at this time.


 

Openreach Planned Engineering Work

The area codes below currently have planned engineering work taking place which may affect the broadband service on some lines for varying periods of time.


 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.