IDNet Network Status

Notifications

Announcement

Orders for new provisions and upgrades are continuing during this current lockdown period.


For full details of changes to our service due to Covid 19, please see our information page at : https://www.idnet.com/covid-19.php


Posted: 2021-01-05 06:30:40 Updated: 2021-03-15 07:42:35

Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .

Service Status

Announcement OK
Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Paris Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Link Status

Major Service Outages

NGA IL2S BAABZZ 0/3/2,3+4 COLERAINE, CABLELINK SUBMISSION

2021-04-23 02:58:22
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-23 03:12:30
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-04-23 02:56:00
Estimated Clear Time: 2021-04-23 12:00:00

21CN MULTI-SERVICE : LONDONDERRY OAK TE : LOSS OF SERVICE

2021-04-23 01:57:15
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.

Status: Initial
Detected: 2021-04-23 01:52:00
Estimated Clear Time: 2021-04-23 06:35:00

21CN WBC FIBRE : LONDONDERRY OAK : LOSS OF SERVICE

2021-04-23 01:49:41
Completing initial diagnostics. Root cause and estimated time of repair are not known at present.

Status: Initial
Detected: 2021-04-23 01:41:00
Estimated Clear Time: 2021-04-23 06:41:00

21CN WBC FIBRE : ALLOA : LOSS OF SERVICE (CI)

2021-04-23 00:29:58
Completing initial diagnostics. Root cause and estimated time of repair are not known at present.

2021-04-23 00:36:08
BT is making progress towards full restoration of service. Further updates will be provided as soon as possible.    Â

Status: Updated
Detected: 2021-04-23 00:27:00
Estimated Clear Time: 2021-04-23 05:27:00

21CN MULTI-SERVICE : MANCHESTER SALE : EMERGENCY PEW

2021-04-22 22:04:53
The work will be carried out during an Emergency PEW window between 02:00 and 06:00 on the 23/04/21.

Status: Initial
Detected: 2021-04-20 15:51:00
Estimated Clear Time: 2021-04-23 06:00:00

Change Title - Bulk PEW Volume Test

2021-04-22 16:05:31
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial
Detected: 2021-04-22 15:55:00
Estimated Clear Time: 2021-05-13 06:00:00

NGA FTTC BAABBY BEXLEYHEATH - Floor G / Suite 46 / Rack 135

2021-04-21 19:46:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-21 20:37:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-21 20:37:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-21 21:30:19
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-21 21:30:49
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-21 21:31:27
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-22 07:40:29
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-22 12:07:19
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-22 12:08:19
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-22 13:09:10
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-04-21 19:41:00
Estimated Clear Time: 2021-04-23 17:06:00

Track & locate require to find damaged cable

2021-04-17 15:13:02
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-17 16:22:08
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-04-17 15:12:00
Estimated Clear Time: 2021-04-30 15:07:00

DAMAGED CABLE

2021-04-14 12:36:03
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-14 13:24:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-04-14 13:24:53
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated
Detected: 2021-04-14 12:35:00
Estimated Clear Time: 2021-04-23 12:31:00

Planned Engineering Work

There are no planned engineering works taking place at this time.


 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.