Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.
We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.
Our business packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
A fibre-optic connection from the local telephone exchange to the street cabinet.
The final connection from the street cabinet to your property is usually over a copper
wire.
Faults with Openreach enhanced care business services can be reported 24/7.
Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
24 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
24 Month Contract
Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach cabinet. Enhanced Care Level - Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.
A fibre-optic connection from the local telephone exchange to the street cabinet.
The final connection from the street cabinet to your property is usually over a copper
wire.
Faults with Openreach critical care business services can be reported 24/7.
Openreach will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
24 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
24 Month Contract
Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach cabinet. Critical Care Level - Openreach will clears faults within 7 hours of receipt of the fault report. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.
Broadband will be delivered over a copper wire from your home to the exchange.
This service is only available in a limited number of places where fibre services are not yet available.
Typical Download Speed: - Dependent on line quality.
Typical Upload Speed: - Dependent on line quality.
1 Month Contract
Typical Download Speed: - Dependent on line quality.
Typical Upload Speed: - Dependent on line quality.
12 Month Contract
Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach exchange. Standard Care Level - Network provider will clear faults within 2-3 business days of receipt of the fault report.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 40/10 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 40 Mbit/s |
| Typical | 40Mbit/s - Dependent on line quality. |
| Peak Time | 35 Mbit/s |
| Minimum Guaranteed | 20 Mbit/s |
| Upload Speed | |
| Maximum | 10 Mbit/s |
| Typical | 9-10 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 80/20 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 80Mbit/s - Dependent on line quality. |
| Peak Time | 55 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 40/10 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clears faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 40 Mbit/s |
| Typical | 40Mbit/s - Dependent on line quality. |
| Peak Time | 35 Mbit/s |
| Minimum Guaranteed | 20 Mbit/s |
| Upload Speed | |
| Maximum | 10 Mbit/s |
| Typical | 9-10 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 80/20 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clears faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 80Mbit/s - Dependent on line quality. |
| Peak Time | 55 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
| Service Type | Copper Broadband |
|---|---|
| Line Type | Openreach Copper 24/1 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 24 Mbit/s |
| Typical | - Dependent on line quality. |
| Upload Speed | |
| Maximum | 1 Mbit/s |
| Typical | 1-1 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
All prices shown include VAT @ 20%.
