Designed for 'work-from-home' professionals, gamers and households who want fast hassle-free broadband.
Our unmatched speed, reliability, and dedicated UK-based support is available 24/7.
All our packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
A fibre-optic connection from the local telephone exchange to the street cabinet.
The final connection from the street cabinet to your property is usually over a copper
wire.
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
1 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
12 Month Contract
Typical Download Speed: 40Mbit/s - Dependent on line quality.
Typical Upload Speed: 10Mbit/s - Dependent on line quality.
24 Month Contract
Typical Download Speed: 80Mbit/s - Dependent on line quality.
Typical Upload Speed: 20Mbit/s - Dependent on line quality.
24 Month Contract
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach cabinet. Router supplied by IDNet will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
Broadband will be delivered over a copper wire from your home to the exchange.
This service is only available in a limited number of places where fibre services are not yet available.
Typical Download Speed: - Dependent on line quality.
Typical Upload Speed: - Dependent on line quality.
1 Month Contract
Typical Download Speed: - Dependent on line quality.
Typical Upload Speed: - Dependent on line quality.
12 Month Contract
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach exchange.
Overlaid onto your IDNet Home Broadband, we can supply a choice of ‘Digital Voice’ solutions starting at £6.00 per month.
Modern VoIP phone service delivered through our TP-Link Aginet VoIP capable broadband routers, analogue telephone adaptor (for connecting existing analogue phones) or IDNet supplied IP Phones. Find out more.
The simplest way to transition from traditional phone services that are being phased out. We will host your number in the cloud and simply redirect it to any UK landline number (starting 01 or 02), non geographic number (starting 03) or UK mobile number (starting 07). No physical phone or app is required. Find out more.
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 40/10 |
| Care Level | Standard Care Level |
| Fault Fix Times | Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 40 Mbit/s |
| Typical | 40Mbit/s - Dependent on line quality. |
| Peak Time | 25 Mbit/s |
| Minimum Guaranteed | 20 Mbit/s |
| Upload Speed | |
| Maximum | 10 Mbit/s |
| Typical | 9-10 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 80/20 |
| Care Level | Standard Care Level |
| Fault Fix Times | Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 80Mbit/s - Dependent on line quality. |
| Peak Time | 55 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
| Service Type | Copper Broadband |
|---|---|
| Line Type | Openreach Copper 24/1 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 24 Mbit/s |
| Typical | - Dependent on line quality. |
| Upload Speed | |
| Maximum | 1 Mbit/s |
| Typical | 1-1 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
All prices shown include VAT @ 20%.
