Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.
We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.
Our business packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
Faults with ITS standard care business services can be reported 24/7.
Fault to be Fixed by 23:59 on the next Business Day after the date of receipt by ITS of the Fault Notice.
For example, for a Fault Notice received on Tuesday, the relevant Fault shall be Fixed by 23.59 on Wednesday.
Typical Download Speed: 60-76 Mbit/s
Typical Upload Speed: 15-20 Mbit/s
12 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 1250-1750 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 60-76 Mbit/s
Typical Upload Speed: 15-20 Mbit/s
24 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Typical Download Speed: 1250-1750 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade.
Standard Care Level - Network provider will clear faults within 2-3 business days of receipt of the fault report.
Router will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
Faults with ITS critical care business services can be reported 24/7.
Fault shall be Fixed within 6 hours of ITS’s receipt of the Fault Notice - 24/7/365
Business Premium services are delivered via low contention (5 to 1) custom built circuits ensuring low latency and no slow downs even during peak periods.
Typical Speed: 75-95 Mbit/s
12 Month Contract
Typical Speed: 400-500 Mbit/s
12 Month Contract
Typical Speed: 750-900 Mbit/s
12 Month Contract
Typical Speed: 1700-2200 Mbit/s
12 Month Contract
Typical Speed: 4250-4850 Mbit/s
12 Month Contract
Typical Speed: 75-95 Mbit/s
24 Month Contract
Typical Speed: 400-500 Mbit/s
24 Month Contract
Typical Speed: 750-900 Mbit/s
24 Month Contract
Typical Speed: 1700-2200 Mbit/s
24 Month Contract
Typical Speed: 4250-4850 Mbit/s
24 Month Contract
Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade.
Critical Care Level - Network provider will clear faults within 1 business day of receipt of the fault report.
Router will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
Overlaid onto your IDNet Business Broadband, we can supply a choice of premium ‘Digital Voice’ solutions starting at £15.00 per month which includes unlimited UK calls (01,02,03,07).
Business grade VoIP phone service delivered via a supplied ATA or digital handset. Can be upgraded to a full featured hosted pbx system at a later date.
IDNet’s hosted digital voice telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment. Features include Plug-And-Play phones, multiple phone numbers, hunt groups, auto attendant, call queues & smart phone integration.
Our basic number redirection and digital phone services designed for home users can also be used by small businesses with basic requirements, prices start at £6.00 per month.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
ITS powered services are currently available in the following areas:
Glasgow, Newcastle, Liverpool, Warrington, Manchester, Wilmslow and Handforth, Tameside, Stockport, Bury, Glossop, Blackpool, Preston, Chorley, Blackburn & Accrington, Wigan, Burnley, Oldham, Sheffield, Leeds, Birmingham, Lye, Dudley, Walsall, Wolverhampton, Burton upon Trent, Nottingham, Derby, Ashfield, Mansfield and Sutton, Lincoln, Leicester, Scunthorpe, Ilkeston, Newark, Bristol, Gloucester, Hereford, Cheltenham, Brighton, Brentwood, Basildon, Rayleigh, Grays, Mayfair, Poplar, Brixton, Islington, Faraday, Marylebone to Lower Hollaway, London Goodmayes, Kingsbury/Harrow, Dartford, Twickenham, Hayes, Bromley, Golders Green, Wembley, Enfield, Croydon, Deptford, Putney, Greenwich, Stratford, Watford, Harlesden
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 80/20 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 60-76 Mbit/s |
| Peak Time | 65 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 550/75 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 75 Mbit/s |
| Typical | 64-73 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 1000/115 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 950 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 115 Mbit/s |
| Typical | 98-112 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 1800/120 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 1800 Mbit/s |
| Typical | 1250-1750 Mbit/s |
| Peak Time | 1600 Mbit/s |
| Minimum Guaranteed | 800 Mbit/s |
| Upload Speed | |
| Maximum | 120 Mbit/s |
| Typical | 102-116 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
|
|
| Model | Asus ProArt PRT-BE5000 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE5000 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus ProArt PRT-BE5000 |
|
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 100/100 |
| Care Level | Critical Care Level |
| Fault Fix Times | Network provider will clear faults within 1 business day of receipt of the fault report. |
| Download Speed | |
| Maximum | 100 Mbit/s |
| Typical | 75-95 Mbit/s |
| Peak Time | 110 Mbit/s |
| Minimum Guaranteed | 50Mbit/s |
| Upload Speed | |
| Maximum | 100 Mbit/s |
| Typical | 85-97 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 550/550 |
| Care Level | Critical Care Level |
| Fault Fix Times | Network provider will clear faults within 1 business day of receipt of the fault report. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 550 Mbit/s |
| Typical | 468-534 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 1000/1000 |
| Care Level | Critical Care Level |
| Fault Fix Times | Network provider will clear faults within 1 business day of receipt of the fault report. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 950 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 850-970 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-AX59U |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX4200 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus RT-AX59U |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 2500/2500 |
| Care Level | Critical Care Level |
| Fault Fix Times | Network provider will clear faults within 1 business day of receipt of the fault report. |
| Download Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 1700-2200 Mbit/s |
| Peak Time | 2175 Mbit/s |
| Minimum Guaranteed | 1150 Mbit/s |
| Upload Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 2125-2425 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
|
|
| Model | Asus ProArt PRT-BE5000 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE5000 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus ProArt PRT-BE5000 |
|
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 5000/5000 |
| Care Level | Critical Care Level |
| Fault Fix Times | Network provider will clear faults within 1 business day of receipt of the fault report. |
| Download Speed | |
| Maximum | 5000 Mbit/s |
| Typical | 4250-4850 Mbit/s |
| Peak Time | 5000 Mbit/s |
| Minimum Guaranteed | 1250 Mbit/s |
| Upload Speed | |
| Maximum | 5000 Mbit/s |
| Typical | 4250-4850 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| Premium Router | |
|
|
| Model | Asus BT10 - Single |
| Upgrade Charge | £160.00 inc. vat |
| WiFi | BE18000 WiFi7 |
| Wan | 10Gbps |
| Lan | 1x10Gbps + 1x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus BT10 - Single |
|
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
All prices shown include VAT @ 20%.
