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IDNet for business fibre connectivity.

Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.

We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.

Our business packages come with:

Unlimited usage

Flexible 1, 12 & 24 month contracts

No mid contract price rises

Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)

Choice of a preconfigured routers or alternatively you can use an existing router

Openreach Business Enhanced · Full Fibre Broadband

A fibre-optic connection all the way from the local exchange to your property.
 
Faults with Openreach enhanced care business services can be reported 24/7.
Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.

1 Month Contract Packages With Enhanced Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Prompt Fault Fixes
No Long Term Contract
No Router Included


Business Enhanced 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
1 Month Contract

£62.50 (inc. vat)

Business Enhanced 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
1 Month Contract

£72.50 (inc. vat)

Business Enhanced 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£77.50 (inc. vat)

Business Enhanced 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£82.50 (inc. vat)

12 Month Contract Packages With Enhanced Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Prompt Fault Fixes
Price Fixed For 12 Months
No Router Included


Business Enhanced 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
12 Month Contract

£52.50 (inc. vat)

Business Enhanced 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract

£62.50 (inc. vat)

Business Enhanced 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£67.50 (inc. vat)

Business Enhanced 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£72.50 (inc. vat)

24 Month Contract Packages With Enhanced Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Prompt Fault Fixes
Price Fixed For 24 Months
WiFi7 Router Included


Business Enhanced 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
24 Month Contract

£52.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Enhanced 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract

£62.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Enhanced 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£67.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Enhanced 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£72.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Included
image of Premium Router
Asus Premium Router
+ £50.00 Upgrade Fee

Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade. Enhanced Care Level - Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.

Openreach Business Premium · Full Fibre Broadband

A fibre-optic connection all the way from the local exchange to your property.
 
Faults with Openreach critical care business services can be reported 24/7.
Openreach will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.

1 Month Contract Packages With Critical Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Same Day Fault Fixes
No Long Term Contract
No Router Included


Business Premium 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
1 Month Contract

£77.50 (inc. vat)

Business Premium 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
1 Month Contract

£87.50 (inc. vat)

Business Premium 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£92.50 (inc. vat)

Business Premium 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract

£97.50 (inc. vat)

12 Month Contract Packages With Critical Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Same Day Fault Fixes
Price Fixed For 12 Months
No Router Included


Business Premium 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
12 Month Contract

£67.50 (inc. vat)

Business Premium 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract

£77.50 (inc. vat)

Business Premium 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£82.50 (inc. vat)

Business Premium 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract

£87.50 (inc. vat)

24 Month Contract Packages With Critical Care

Installation:
£60.00 (inc. vat)
Migration:
Free

Unlimited Usage
Static IPv4 & IPv6 Addresses
Excellent UK Support
Same Day Fault Fixes
Price Fixed For 24 Months
WiFi7 Router Included


Business Premium 160

Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
24 Month Contract

£67.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Premium 550

Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract

£77.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Premium 950

Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£82.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Out Of Stock
image of Business Router
Asus Business Router
+ £25.00 Upgrade Fee

Business Premium 1700

Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract

£87.50 (inc. vat)
image of TP-Link Router
TP-Link Router
Included
image of Premium Router
Asus Premium Router
+ £50.00 Upgrade Fee

Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade. Critical Care Level - Openreach will clear faults within 7 hours of receipt of the fault report. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.

Why choose IDNet for business fibre broadband and digital telephony?

IDNet operate one of the most advanced digital networks in the UK. Discover more.

We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.

We’ve embedded the following into our business packages:

Reliability Icon

Reliability

Consistent speed, low latency
plus maximum resilience

Support Icon

Technical Support

UK-based expert
24/7 support

Security Icon

Cyber Security

Robust military
grade network

Scalability Icon

Scalability

Services to match
your growth ambitions

Continuity Icon

Business continuity

Eliminate downtime with our
re-connectivity technology

Quality Icon

Quality

Industry leading
performance & SLAs

Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.

We’ll work in partnership to ensure optimum network performance, maximum resilience and peace of mind

Frequently Asked Questions

Openreach Business Broadband Products

Who are Openreach?

Openreach is the UK’s largest digital network business, responsible for maintaining and building the copper and fibre cables connecting millions of homes and businesses to phone and broadband.

What is FTTP?

FTTP (Fibre to the Premises) is a high-speed internet connection that uses fibre-optic cables to deliver data directly from the exchange to a home or business, removing copper wiring entirely. It offers superior reliability and speeds up to 1,800 Mbps (1.8 Gbps) on the Openreach network. It is commonly known as "full-fibre".

How much is installation?

Standard & Premium business installation is subject to an installation charge of £60.00 inc. vat - more complex installations (which Openreach label as Advanced) will be subject to additional charges.

How much is migration?

Migrating from another Openreach based provider using same technology type (i.e. migrating Openreach FTTP to Openreach FTTP) is free of charge on all packages unless your ONT needs upgrading (i.e. migrating to Fibre 1700 but your only have a 1Gbps ONT) where an ONT upgrade charge will apply.

Can I order a home package instead?

Business customers can order home packages which come with standard care at a lower cost. Openreach charge extra for business installs so a premium or advanced installation surcharge will be payable for service installation at business premises.

Do you include a router?

We include a preconfigured router with all 24 month contract packages. If you choose a 1 month or 12 month package then you will need to supply your own router or purchase an Asus or TP-Link router during the ordering process.

Can I choose a different router?

With our 24 month contract packages which have an Asus router you may choose an alternative during the ordering process, exact upgrade charge will depend on which router & package you choose.

Can I use my own router?

Yes you can use your own router but you must ensure it is capable of handling the service and also know how to configure it. We will provide you with PPPoE username & password shortly after your order has been placed with Netomnia.

What speed do I need?

Small business with only a couple of light users may only need 160 Mbit/s service speed. For most businesses 550 or 950 Mbit/s service speed is recommended. If your company is frequently downloading & uploading large documents, videos or datasets then the 1700Mbit/s service speed (where available) is recommended.

How long does service activation take?

A minimum 10 working day lead time applies for all orders. Advanced installs are likely to take much longer.

What installation types do Openreach offer?

Openreach offer Standard, Premium & Advanced installations. Standard installation is mostly for residential properties. Premium installation covers most businesses. Advanced installation is for larger buildings and those having special access rules (schools, medical facilities & other public buildings). Standard & Premium installation is included with our 24 month business packages.

What happens at end of contracted period?

A month before the end of the contracted period we will email you to advise you that your contract is about to end. At this point you may extend your contract using our customer portal (with the rate being the current advertised rate for your package) or change to a different package. If you take no action then your monthly rental will be changed to our current 1 month contract rate.

What happens if I cancel or migrate my service before the end of contracted period?

If you cancel or migrate your service before your contract end date then early termination fees of £24.00 inc. vat per month of contract remaining will apply.

Openreach Business Enhanced · Service Details

Business Enhanced 160
Service Type Full Fibre Broadband
Line Type Openreach FTTP 160/30
Care Level Enhanced Care Level
Fault Fix Times Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 160 Mbit/s
Typical 100-150 Mbit/s
Peak Time 150 Mbit/s
Minimum Guaranteed 75 Mbit/s

Upload Speed
Maximum 30 Mbit/s
Typical 26-29 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Enhanced 550
Service Type Full Fibre Broadband
Line Type Openreach FTTP 550/75
Care Level Enhanced Care Level
Fault Fix Times Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 550 Mbit/s
Typical 400-500 Mbit/s
Peak Time 525 Mbit/s
Minimum Guaranteed 250 Mbit/s

Upload Speed
Maximum 75 Mbit/s
Typical 64-73 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Enhanced 950
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1000/115
Care Level Enhanced Care Level
Fault Fix Times Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 1000 Mbit/s
Typical 750-900 Mbit/s
Peak Time 925 Mbit/s
Minimum Guaranteed 500 Mbit/s

Upload Speed
Maximum 115 Mbit/s
Typical 98-112 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Enhanced 1700
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1800/120
Care Level Enhanced Care Level
Fault Fix Times Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.

Download Speed
Maximum 1800 Mbit/s
Typical 1200-1700 Mbit/s
Peak Time 1550 Mbit/s
Minimum Guaranteed 800 Mbit/s

Upload Speed
Maximum 120 Mbit/s
Typical 102-116 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB431v
Upgrade Charge Included
WiFi BE7200 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
Premium Router
 
Model Asus ProArt PRT-BE5000
Upgrade Charge £50.00 inc. vat
WiFi BE5000 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
The regular premium router for this package is out of stock.
You may choose a suitable alternative such as the Asus ProArt PRT-BE5000

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.

Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.

Openreach Business Premium · Service Details

Business Premium 160
Service Type Full Fibre Broadband
Line Type Openreach FTTP 160/30
Care Level Critical Care Level
Fault Fix Times Openreach will clear faults within 7 hours of receipt of the fault report.

Download Speed
Maximum 160 Mbit/s
Typical 100-150 Mbit/s
Peak Time 150 Mbit/s
Minimum Guaranteed 75 Mbit/s

Upload Speed
Maximum 30 Mbit/s
Typical 26-29 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Premium 550
Service Type Full Fibre Broadband
Line Type Openreach FTTP 550/75
Care Level Critical Care Level
Fault Fix Times Openreach will clear faults within 7 hours of receipt of the fault report.

Download Speed
Maximum 550 Mbit/s
Typical 400-500 Mbit/s
Peak Time 525 Mbit/s
Minimum Guaranteed 250 Mbit/s

Upload Speed
Maximum 75 Mbit/s
Typical 64-73 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Premium 950
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1000/115
Care Level Critical Care Level
Fault Fix Times Openreach will clear faults within 7 hours of receipt of the fault report.

Download Speed
Maximum 1000 Mbit/s
Typical 750-900 Mbit/s
Peak Time 925 Mbit/s
Minimum Guaranteed 500 Mbit/s

Upload Speed
Maximum 115 Mbit/s
Typical 98-112 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB200v Pro
Upgrade Charge Included
WiFi BE3600 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 2x1Gbps
Business Router
 
Model Asus Expert Wifi EBR63
Upgrade Charge £25.00 inc. vat
WiFi AX3000 WiFi6
Wan 1x1Gbps
Lan 4x1Gbps
Business Premium 1700
Service Type Full Fibre Broadband
Line Type Openreach FTTP 1800/120
Care Level Critical Care Level
Fault Fix Times Openreach will clear faults within 7 hours of receipt of the fault report.

Download Speed
Maximum 1800 Mbit/s
Typical 1200-1700 Mbit/s
Peak Time 1550 Mbit/s
Minimum Guaranteed 800 Mbit/s

Upload Speed
Maximum 120 Mbit/s
Typical 102-116 Mbit/s

Routers Supplied With 24 Month Contracts
TP-Link Router
 
Model TP-Link EB431v
Upgrade Charge Included
WiFi BE7200 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
Premium Router
 
Model Asus ProArt PRT-BE5000
Upgrade Charge £50.00 inc. vat
WiFi BE5000 WiFi7
Wan 2.5Gbps
Lan 1x2.5Gbps + 3x1Gbps
The regular premium router for this package is out of stock.
You may choose a suitable alternative such as the Asus ProArt PRT-BE5000

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.

Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.

All prices shown include VAT @ 20%.