
Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.
We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.
Our business packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
A fibre-optic connection all the way from the local exchange to your property.
Faults with Openreach enhanced care business services can be reported 24/7.
Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time.
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
1 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
1 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
12 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
24 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade. Enhanced Care Level - Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.
A fibre-optic connection all the way from the local exchange to your property.
Faults with Openreach critical care business services can be reported 24/7.
Openreach will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
1 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
1 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
1 Month Contract
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
12 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
12 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
12 Month Contract
Typical Download Speed: 100-150 Mbit/s
Typical Upload Speed: 25-30 Mbit/s
24 Month Contract
Typical Download Speed: 400-500 Mbit/s
Typical Upload Speed: 60-70 Mbit/s
24 Month Contract
Typical Download Speed: 750-900 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Typical Download Speed: 1200-1700 Mbit/s
Typical Upload Speed: 90-110 Mbit/s
24 Month Contract
Quoted installation/activation price applies to standard & premium installs only which covers most homes & businesses. Some installations will be classed as 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs. Packages with speeds greater than 1Gbps may require an ONT upgrade. Critical Care Level - Openreach will clear faults within 7 hours of receipt of the fault report. Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options will be available during the ordering process.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 160/30 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 160 Mbit/s |
| Typical | 100-150 Mbit/s |
| Peak Time | 150 Mbit/s |
| Minimum Guaranteed | 75 Mbit/s |
| Upload Speed | |
| Maximum | 30 Mbit/s |
| Typical | 26-29 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
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|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 550/75 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 75 Mbit/s |
| Typical | 64-73 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 1000/115 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 925 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 115 Mbit/s |
| Typical | 98-112 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 1800/120 |
| Care Level | Enhanced Care Level |
| Fault Fix Times | Openreach will clear the fault within 20 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 1800 Mbit/s |
| Typical | 1200-1700 Mbit/s |
| Peak Time | 1550 Mbit/s |
| Minimum Guaranteed | 800 Mbit/s |
| Upload Speed | |
| Maximum | 120 Mbit/s |
| Typical | 102-116 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
![]() |
|
| Model | Asus ProArt PRT-BE5000 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE5000 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus ProArt PRT-BE5000 |
|
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 160/30 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clear faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 160 Mbit/s |
| Typical | 100-150 Mbit/s |
| Peak Time | 150 Mbit/s |
| Minimum Guaranteed | 75 Mbit/s |
| Upload Speed | |
| Maximum | 30 Mbit/s |
| Typical | 26-29 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 550/75 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clear faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 525 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 75 Mbit/s |
| Typical | 64-73 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 1000/115 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clear faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 925 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 115 Mbit/s |
| Typical | 98-112 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Business Router | |
![]() |
|
| Model | Asus Expert Wifi EBR63 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | AX3000 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 4x1Gbps |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | Openreach FTTP 1800/120 |
| Care Level | Critical Care Level |
| Fault Fix Times | Openreach will clear faults within 7 hours of receipt of the fault report. |
| Download Speed | |
| Maximum | 1800 Mbit/s |
| Typical | 1200-1700 Mbit/s |
| Peak Time | 1550 Mbit/s |
| Minimum Guaranteed | 800 Mbit/s |
| Upload Speed | |
| Maximum | 120 Mbit/s |
| Typical | 102-116 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
![]() |
|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
![]() |
|
| Model | Asus ProArt PRT-BE5000 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE5000 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| The regular premium router for this package is out of stock. You may choose a suitable alternative such as the Asus ProArt PRT-BE5000 |
|
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
All prices shown include VAT @ 20%.