Hassle-free Super Fast Broadband

A great connection at an affordable price.

IDNet’s Super Fast Broadband delivers up to 80Mbps fibre broadband for a quick & reliable connection at unrivalled value.

SuperFast Broadband Only Services

Our 'broadband only' services don't require a traditional phone service, saving you money.

All broadband only packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native/48) & excellent support from our UK based team.


Full Fibre FTTP/FTTH Services

Our FTTP/FTTH SuperFast broadband services are 100% optical fibre from the exchange to your premises for maximum reliability.
Limited availability, please perform an availability check to see what services are available at your location.

SuperFast Lite


Up To50 Mbit/s

1 Month Contract
Network Download Upload
CityFibre FTTH Up To50 Mbit/s Up To50 Mbit/s
Fibre Heroes FTTP Up To50 Mbit/s Up To50 Mbit/s

£22.50 Per Month
(Price excludes Vat)

Check availability
& order

SuperFast Full Fibre


Up To76 Mbit/s

1 Month Contract
Network Download Upload
Openreach FTTP Up To76 Mbit/s Up To20 Mbit/s
CityFibre FTTH Up To76 Mbit/s Up To76 Mbit/s
Fibre Heroes FTTP Up To76 Mbit/s Up To76 Mbit/s

£30.00 Per Month
(Price excludes Vat)

Check availability
& order

SuperFast Business


Up To76 Mbit/s

1 Month Contract

With Critical Care
Network Download Upload
Openreach FTTP Up To76 Mbit/s Up To20 Mbit/s
CityFibre Business FTTP Up To76 Mbit/s Up To76 Mbit/s
Fibre Heroes FTTP Up To76 Mbit/s Up To50 Mbit/s

£50.00 Per Month
(Price excludes Vat)

Check availability
& order

Part Fibre SoGEA Services

Our SoGEA SuperFast broadband services are based on the common 'Fibre To The Cabinet' service but without the phone service.
All our SoGEA packages can be used by home and business users.
Widely available, achievable speeds vary by location and quality of line, please check availability to get a customised quote.

SuperFast Standard


Up To76 Mbit/s

1 Month Contract
Network Download Upload
Openreach SoGEA Up To76 Mbit/s Up To20 Mbit/s
Fibre Heroes FTTP Up To76 Mbit/s Up To76 Mbit/s

£30.00 Per Month
(Price excludes Vat)

Check availability
& order

SuperFast Business


Up To76 Mbit/s

1 Month Contract

With Critical Care
Network Download Upload
Openreach SoGEA Up To76 Mbit/s Up To20 Mbit/s
Fibre Heroes FTTP Up To76 Mbit/s Up To50 Mbit/s

£50.00 Per Month
(Price excludes Vat)

Check availability
& order

Phone Service

Our standard fibre broadband packages are supplied on a broadband only basis.

Once you have placed a broadband order you may use your IDNet account details to place an order for VoIP based phone services via this website or our customer portal.

Centrex Single Line

A modern flexible phone service for homes, sole traders and small offices at an affordable price.

UK Landline & Mobile Calls Included

from

£12.50

per month
more details

Hosted PBX

IDNet’s hosted telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment.
Let us help you upgrade from your existing PSTN Multiline or ISDN system.

UK Landline & Mobile Calls Included

from

£10.00

per user per month
more details

ADSL/FTTC broadband and phone services are still available for a limited period in a decreasing number of locations.
You will be shown ADSL/FTTC package options if you perform an availability check using a phone number and service is still available.

Other Broadband Packages


UltraFast Broadband From £25.00 Gigabit Broadband From £50.00 Mobile Broadband From £25.00

Why IDNet as your SuperFast provider?

Speed!

The lowest-latency network in the UK.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

It's all in the details

General

You will need an appropriate router to use this service, IDNet can supply a router which includes initial configuration for your circuit.

Any applicable connection charges, hardware & first months service rental must be paid prior to the order progressing.

All new orders and changes to existing services must be placed via our website or in writing (e-mail or post).

Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.

All orders are subject to our general terms and conditions & acceptable use policy.

Openreach FTTP

FTTP 'broadband only' connections are available with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.


Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.

FTTP connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £0.00 standard activation charge (18 month contract). A free migration will be offered where an existing Openreach FTTP installation is detected.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

FibreHeroes FTTP

FTTP 'broadband only' connections are available with a 12 or 18 month contract length. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.

Connection via the FullFibre FibreHeroes network with minimum lead time of 14 days, actual lead time varies subject to survey.

FTTP connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £0.00 activation charge (18 month contract). A free migration will be offered where an existing FibreHeroes FTTP installation is detected.

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

CityFibre Home FTTH

FTTH connections are available to properties designated as residential with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £0.00 activation charge (18 month contract). A free migration will be offered where an existing CityFibre FTTH installation is detected.

To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using our iPerf3 endpoint) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

SoGEA

Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).

SoGEA installations are subject to an installation charge of £50.00.

SoGEA connections are subject to a 1 month contract.

SoGEA services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.


Prices Exclude Vat