Our SoGEA SuperFast broadband services are based on the common 'Fibre To The Cabinet' service but without the need for a phone service.
All our SoGEA packages can be used by home and business users.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
1 Month Contract | |||||||
|
SuperFast Basic SOGEA 40/10 |
Upto40 Mbit/s |
Upto10 Mbit/s |
Standard | Upto 2 Ultra HD |
£25.00 |
Check availability
& order |
|
|
SuperFast Standard SOGEA 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Standard | Upto 3 Ultra HD |
£30.00 |
Check availability
& order |
|
|
SuperFast Business SOGEA 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Critical | Upto 3 Ultra HD |
£50.00 |
Check availability
& order |
|
All our FTTP SuperFast full fibre broadband packages can be used by home and business users.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
1 Month Contract | |||||||
|
SuperFast Lite FTTP 55/10 |
Upto50 Mbit/s |
Upto10 Mbit/s |
Standard | Upto 2 Ultra HD |
£27.50 |
Check availability
& order |
|
|
SuperFast Full Fibre FTTP 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Standard | Upto 3 Ultra HD |
£30.00 |
Check availability
& order |
|
|
SuperFast Business FTTP 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Critical | Upto 3 Ultra HD |
£50.00 |
Check availability
& order |
|
Our FTTH SuperFast full fibre broadband package can be provided to residential properties.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
1 Month Contract | |||||||
|
SuperFast Full Fibre FTTH 110/110 |
Upto100 Mbit/s |
Upto100 Mbit/s |
FTTH Standard | Upto 4 Ultra HD |
£32.50 |
Check availability
& order |
|
All packages include by default Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native/48) & excellent support from our UK based team.
FTTP - Fibre to the premises
FTTP provides service over an Openreach fibre optic cable from the exchange to your premises ensuring a fast and reliable connection.
FTTH - Fibre to the premises
FTTH provides service over a CityFibre fibre optic cable from the exchange to your premises ensuring a fast and reliable connection.
SoGEA - Fibre To The
Cabinet
SoGEA provides service over a fibre optic cable from the exchange to the street cabinet, and then via a copper cable from the cabinet to your premises.
This is similar to FTTC but is cheaper as no voice service is provisioned.
All our FTTC packages can be used by home and business users.
Price includes line rental which is essential for operation of this service, unlimited UK calls available for an additional £5.00.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
1 Month Contract | |||||||
|
SuperFast Basic FTTC 40/10 |
Upto40 Mbit/s |
Upto10 Mbit/s |
Standard | Upto 2 Ultra HD |
£36.50 |
Check availability
& order |
|
|
SuperFast Standard FTTC 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Standard | Upto 3 Ultra HD |
£42.50 |
Check availability
& order |
|
All our FTTP SuperFast full fibre broadband packages can be used by home and business users.
Service is provided with a Wifi 6 Router, Digital Dect Phone System & Unlimited UK calls.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
24 Month Contract. WiFi6 Router & Dect Handset Included. | |||||||
|
SuperFast Broadband + Phone FTTP 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Standard | Upto 3 Ultra HD |
£42.50 |
Check availability
& order |
|
All packages include by default Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native/48) & excellent support from our UK based team.
FTTP + VoIP
FTTP provides service over an Openreach fibre optic cable from the exchange to your premises ensuring a fast and reliable connection.
Service comes with a Wifi 6 Router, Digital Dect Handset (normal phone handsets will not work) & unlimited UK calls (01,02,03,07).
Service will not operate during a power cut, you must have an alternative means (i.e. mobile phone) of making emergency calls.
FTTH + VoIP
FTTH provides service over a CityFibre fibre optic cable from the exchange to your premises ensuring a fast and reliable connection.
Service comes with a Wifi 6 Router, Digital Dect Handset (normal phone handsets will not work) & unlimited UK calls (01,02,03,07).
Service will not operate during a power cut, you must have an alternative means (i.e. mobile phone) of making emergency calls.
FTTC
Calls from 1.0p per minute and optional inclusive call packages are available from £5.00 per month.
A £9.00 per month discount on these prices applies if you use keep your non IDNet phone supplier.
Services come with Asus 4G-AX56 router (FTTP, WiFi6, 4G) & 60GB per year of data on the EE network.
Only available in good EE signal areas and subject to router availability.
| download | upload | care level | streams | monthly cost ex. vat |
|||
|---|---|---|---|---|---|---|---|
|
SuperFast Business Pro FTTP 80/20 |
Upto76 Mbit/s |
Upto20 Mbit/s |
Critical | Upto 3 Ultra HD |
£60.00 |
Check availability
& order |
All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block on primary broadband connection (4G failover is through an EE private IPv4 address) & excellent support from our UK based team.
A connection charge of £200.00 applies which includes Asus 4G-AX56 router, EE tough sim and FTTP/FTTH installation.
Full Fibre Connection - No Phone Line
Required.
FTTP via Openreach Network
Mobile backup via EE 4G Network
Why IDNet as your SuperFast provider?
Speed!
The lowest-latency network in the UK.
Consistency
The speeds you need.
Even during peak times.
Reliability
Our re-connectivity technology
makes our network the most reliable.
Support
UK-based expert 24/7 support.
Sustainability
The UK’s First B Corp ISP.
Security
Military grade network.
It's all in the details
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most FTTC Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £50.00. See our price list for full details. FTTC connections are subject to a 1 month contract.
FTTC services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
FTTP 'broadband only' connections are available with a choice of 1 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
(Services installed prior to April 2022 will also be subject to early termination charges if the service is downgraded before the end of the contracted period).
Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.
FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge. (except where special offers apply)
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
FTTH 'broadband only' connections are available with a choice of 1 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).
FTTH connections will be subject to a £50.00 activation charge (except where special offers apply).
To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days using the Ookla (speedtest.net) testing tools and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
SoGEA installations are subject to an installation charge of £50.00.
SoGEA connections are subject to a 1 month contract.
SoGEA services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
Mobile broadband speeds are completely dependent on the quality of the EE 4G signal at the location where you are using the device.
Mobile failover service only available in areas where a strong EE signal is shown as available on the OFCom mobile availability checker.
A 60GB per year total usage (download + upload) allowance is provided, should you exceed that a £2.50 per GB usage charge will apply
The EE mobile failover option can be suspended on request at any time without penalty.
Prices Exclude Vat
