All broadband only packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native/48) & excellent support from our UK based team.
Our SoGEA SuperFast broadband services are based on the common 'Fibre To The Cabinet' service but without the phone service.
All our SoGEA packages can be used by home and business users.
Widely available, achievable speeds vary by location and quality of line, please check availability to get a customised quote.
| Service Description | connection | monthly cost ex. vat |
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SuperFast Basic 1 Month Contract |
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New Provide: £50.00 (optional routers from £30.00) |
£25.00 Check availability
& order |
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SuperFast Standard 1 Month Contract |
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New Provide: £50.00 (optional routers from £30.00) |
£30.00 Check availability
& order |
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SuperFast Business 1 Month Contract With Critical Care |
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New Provide: £50.00 (optional routers from £30.00) |
£50.00 Check availability
& order |
Our FTTP/FTTH SuperFast broadband services are 100% optical fibre from the exchange to your premises for maximum reliability.
Limited availability, please perform an availability check to see what services are available at your location.
| Service Description | connection | monthly cost ex. vat |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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SuperFast Lite 1 Month Contract |
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New Provide: £50.00 (optional routers from £65.83) |
£27.50 Check availability
& order |
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SuperFast Full Fibre 1 Month Contract |
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New Provide: £50.00 (optional routers from £65.83) |
£30.00 Check availability
& order |
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SuperFast Business 1 Month Contract With Critical Care |
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New Provide: £50.00 (optional routers from £65.83) |
£50.00 Check availability
& order |
Price includes line rental which is essential for operation of this service. Calls from 1.0p per minute and optional inclusive call packages available for an additional £5.00. A £9.00 per month discount on these prices applies if you use keep your non IDNet phone supplier.
Speeds and prices vary according to available services at your location, please check availability to get a customised quote.
| Service Description | connection | monthly cost ex. vat |
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|---|---|---|---|---|---|---|---|---|---|---|
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SuperFast Basic 1 Month Contract |
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New Provide: £100.00 (optional routers from £30.00) |
£36.50 Check availability
& order |
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SuperFast Standard 1 Month Contract |
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New Provide: £100.00 (optional routers from £30.00) |
£42.50 Check availability
& order |
Unlimited UK Landline & Mobile Calls Included. Cordless Dect VoIP Handset included.
See Centrex Single Line VoIP for full details of phone service.
Please ensure you have an alternative means to call emergency services as this phone service will not operate in a power cut.
| Service Description | connection | monthly cost ex. vat |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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SuperFast Fibre + Phone 18 Month Contract |
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New Provide: £25.00 (optional routers from £65.83) |
£41.50 Check availability
& order |
All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block native/48) & excellent support from our UK based team.
Services come with Asus 4G-AX56 router (FTTP, WiFi6, 4G) & 60GB per year of data on the EE network.
Only available in good EE signal areas and subject to router availability.
| Service Description | connection | monthly cost ex. vat |
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|---|---|---|---|---|---|---|---|---|---|---|
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SuperFast Business Pro 12 Month Contract With Critical Care |
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New Provide: £200.00 |
£60.00 Check availability
& order |
All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block on primary broadband connection (4G failover is through an EE private IPv4 address) & excellent support from our UK based team.
The connection charge of £200.00 includes a Asus 4G-AX56 router, EE tough sim and FTTP/FTTH installation.
Why IDNet as your SuperFast provider?
Speed!
The lowest-latency network in the UK.
Consistency
The speeds you need.
Even during peak times.
Reliability
Our re-connectivity technology
makes our network the most reliable.
Support
UK-based expert 24/7 support.
Sustainability
The UK’s First B Corp ISP.
Security
Military grade network.
It's all in the details
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most FTTC Migrations are subject to a £50.00 migration fee. For new connections and transfers from Cable (Virgin Media) there is a combined activation charge of £100.00. See our price list for full details. FTTC connections are subject to a 1 month contract.
FTTC services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
FTTP 'broadband only' connections are available with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.
FTTP connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £25.00 activation charge (18 month contract). A free migration will be offered where an existing Openreach FTTP installation is detected.
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
FTTH 'broadband only' connections are available with a choice of 1 or 18 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £10.00 for each month remaining of the contracted period.
Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).
FTTH connections for new circuits will be subject to a £50.00 activation charge (1 month contract) or £25.00 activation charge (18 month contract). A free migration will be offered where an existing CityFibre FTTH installation is detected.
To achieve maximum possible throughput speeds (900-950 Mbit/s after TCP/IP overheads) on Gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTH services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days using the Ookla (speedtest.net) testing tools and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
SoGEA installations are subject to an installation charge of £50.00.
SoGEA connections are subject to a 1 month contract.
SoGEA services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
Mobile broadband speeds are completely dependent on the quality of the EE 4G signal at the location where you are using the device.
Mobile failover service only available in areas where a strong EE signal is shown as available on the OFCom mobile availability checker.
A 60GB per year total usage (download + upload) allowance is provided, should you exceed that a £2.50 per GB usage charge will apply
The EE mobile failover option can be suspended on request at any time without penalty.
Prices Exclude Vat
