| Router Model | None Provided |
|---|---|
| Purchase a discounted router from us or use your own. | |
Free migration. Where engineer is required to do a new installation or ONT upgrade a £100.00inc. vat charge will apply.
Some installations such as installation of home products to businesses, installation to larger business properties & most public buildings (schools, stations, libraries, council offices, leisure centres etc) will cost more.
Critical Care Level: Openreach will clears faults within 7 hours of receipt of the fault report. For full details of fault fix times please see our Care Levels page.
| Service Type | Copper Broadband |
|---|---|
| Line Type | Openreach Copper 24/1 |
| Download Speed | |
| Maximum | 24 Mbit/s |
| Typical | 0-24 Mbit/s |
| Peak Time | 20 Mbit/s |
| Upload Speed | |
| Maximum | 1.4 Mbit/s |
| Typical | 1 Mbit/s |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 40/10 |
| Download Speed | |
| Maximum | 40 Mbit/s |
| Typical | 20-40 Mbit/s |
| Peak Time | 40 Mbit/s |
| Upload Speed | |
| Maximum | 10 Mbit/s |
| Typical | 9-10 Mbit/s |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 80/20 |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 60-76 Mbit/s |
| Peak Time | 70 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our customers achieve at peak times (8-10pm for home packages, 12-2pm for business packages).
Openreach SOGEA Part Fibre is available throughout the UK.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.
