What makes good broadband for working from home?

Working from home asks more of your broadband than streaming a box set. Video calls, VPNs, cloud apps and large file transfers all depend on a connection that's fast, stable and, crucially, low-latency.

Consumer broadband is built and priced for evening streaming, not a full working day. When your income depends on your connection, the things that actually matter are responsiveness (so calls don't stutter and remote desktops don't lag), upload speed (for cloud backups, file sharing and screen sharing), and rock-solid reliability with real support when you need it.

IDNet's professional full-fibre broadband is built for exactly that. It runs on the UK's first telecoms B Corp network, independently rated as one of the lowest-latency and most resilient in the country, and it comes with a static IP as standard, 24/7 UK-based support, and no mid-contract price rises. It's the difference between broadband that works from home and broadband that just happens to be at home.

What remote workers actually need

Ultra-low latency for calls & VPN
Latency, not headline speed, is what makes video calls crisp and remote desktops feel instant. IDNet runs one of the UK's lowest-latency networks, independently verified by ThinkBroadband.

Fast, reliable uploads
Cloud backups, file sharing, screen sharing and video all lean on your upload. Full fibre gives you the headroom so nothing grinds when you hit "send".

Static IP as standard
A static IPv4 and IPv6 address is included on every package, ideal for VPNs, remote desktop and secure access to work systems, with no add-on fee.

Super-stable professional WiFi
Every package comes with a professional Asus router, so your whole home office stays connected without drop-outs.

No mid-contract price rises
The price you sign up for is the price you pay for the whole term, with no inflation-linked hikes buried in the small print.

24/7 UK-based support
If something needs sorting, you talk to a knowledgeable person here in the UK, at any hour, not a script or an overseas call centre.

Choose your professional router

Most 24-month packages come with the option of a professional Asus router, bundled and configured for home working, both with built-in VPN features so you can connect securely to work without installing software on every device. Full pricing for each network is in the table below.

In Stock

Asus RT-AX59U

WiFi6 · AX4200

WAN: 1x1Gbps
LAN: 3x1Gbps
WiFi: AX4200 (6Ghz N/A, 5Ghz 3603Mbps, 2.4Ghz 574Mbps)

Enjoy unrivaled wireless performance across your smart home with the RT-AX59U dual band router. For remote workers, the built-in VPN features of the ASUS RT-AX59U provide quick and encrypted connections to corporate networks, without needing to install VPN software on each device.

In Stock

Asus RT-BE90

WiFi7 · BE9400

WAN: 2.5Gbps
LAN: 3x2.5Gbps
WiFi: BE9400 (6Ghz 5764Mbps, 5Ghz 2882Mbps, 2.4Ghz 688Mbps)

The ASUS RT-BE90U boasts cutting-edge WiFi 7 technology with superior 6 GHz band. Enjoy next-generation speeds and connected experiences and cloud computing, including 8K streaming, HDR gaming, content creation and AI networking.

Packages & pricing

All packages are on a 24-month contract with free installation, a professional router, static IPv4 & IPv6 and no mid-contract price rises. Availability depends on the networks live at your address, so check yours below.

Package	Network	Avg. download	Monthly (inc. vat)	Router upgrade
With the Asus RT-AX59U (WiFi6 Dual Band) · upgrade from £40.00
Home Fibre 550	Openreach Full Fibre Broadband	485 Mbps	£50.00	£40.00
Home Fibre 550	CityFibre Full Fibre Broadband	525 Mbps	£40.00	£40.00
Home Fibre 550	FreedomFibre Full Fibre Broadband	525 Mbps	£37.50	£40.00
Home Fibre 550	Trooli Full Fibre Broadband	525 Mbps	£37.50	£40.00
With the Asus RT-BE90 (WiFi7 Tri Band) · upgrade from £50.00
Home Fibre 1750	Openreach Full Fibre Broadband	1625 Mbps	£67.50	£50.00
Home Fibre 2300	CityFibre Full Fibre Broadband	2250 Mbps	£60.00	£50.00
Home Fibre 2300	FreedomFibre Full Fibre Broadband	2250 Mbps	£50.00	£50.00
Home Fibre 2300	Trooli Full Fibre Broadband	2250 Mbps	£50.00	£50.00

All prices shown include VAT @ 20%. Average download speeds measured at peak time (8–10pm) to at least 50% of customers. Router upgrade is a one-off charge on top of the monthly price.

FAQs

What broadband speed do I need to work from home?

For most home working (HD video calls, VPN, cloud apps and email), anything from 100 Mbps is comfortable. If you move large files, back up to the cloud, or share the line with others working or streaming, full fibre of 500 Mbps or more gives you the headroom to avoid slow-downs. IDNet's professional packages range from around 490 Mbps up to 2250 Mbps.

What makes broadband good for video calls?

Low latency and a stable, low-jitter connection matter far more than headline speed. High latency is what causes people to talk over each other and calls to stutter. IDNet runs one of the UK's lowest-latency networks, independently verified by ThinkBroadband, which is why calls on Teams, Zoom and Meet feel smooth.

Do I need a static IP address to work from home?

Many remote-working setups run better with a static IP: VPNs, remote desktop, hosting, CCTV and whitelisted access to work systems all benefit from an address that doesn't change. IDNet includes both static IPv4 and IPv6 as standard on every package, at no extra cost.

Will IDNet broadband work with my company VPN?

Yes. A stable, low-latency connection with a static IP is ideal for VPNs, and both of our professional Asus routers include built-in VPN features for quick, encrypted connections to your corporate network, without installing VPN software on every device.

Are upload speeds important for working from home?

Very. Cloud backups, sending large files, screen sharing and the outgoing side of every video call all depend on upload. Standard broadband often skimps on it; IDNet's full-fibre connections give you strong, reliable upload speeds so nothing stalls when you hit send.

Will my price go up mid-contract?

No. IDNet doesn't do mid-contract price rises. The price you agree when you sign up is the price you pay for the whole 24-month term, with no annual inflation-linked increases buried in the small print.

Is there support if my connection goes down during work hours?

Yes. IDNet's support team is UK-based and available 24/7, so if something goes wrong you reach a knowledgeable person quickly, whatever the hour. No overseas call centres, no chatbot loops.

Which router do I get, and is it included?

Most 24 month contract packages comes with the option of a professional Asus router with built-in VPN features. Router upgrade charges are shown in the pricing table above.

How long is the contract and is installation free?

Our professional home-working packages are on a 24-month contract with free standard installation included. There are no hidden setup fees. The only optional extra is the one-off router upgrade charge shown in the table.

How do I switch to IDNet?

Start by checking availability at your address to see which full-fibre networks are live for you, then choose the package that fits. IDNet manages the switch for you and our UK team is on hand throughout, so you can keep working with minimal disruption.

Broadband for Remote Workers

Full-fibre broadband built for working from home: fast, low-latency and rock-solid.