Typical Speed: 500Kbps - Suitable For 5 Simultaneous Calls
1 Month Contract
Typical Speed: 500Kbps - Suitable For 5 Simultaneous Calls
12 Month Contract
Typical Speed: 500Kbps - Suitable For 5 Simultaneous Calls
24 Month Contract
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Obtainable service speed will depend on line quality and distance from the Openreach cabinet. Router supplied by IDNet will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | ZWS SOGEA 500K/500K |
| Care Level | Standard Care Level |
| Fault Fix Times | Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time. |
| Download Speed | |
| Maximum | 1 Mbit/s |
| Typical | - Dependent on line quality. |
| Peak Time | 0.5 Mbit/s |
| Minimum Guaranteed | 300 Kbit/s |
| Upload Speed | |
| Maximum | 1 Mbit/s |
| Typical | 0-0 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link VX230V |
| Upgrade Charge | Included |
| WiFi | AX1800 WiFi6 |
| Wan | 1x1Gbps |
| Lan | 3x1Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
Openreach Part Fibre Part Fibre is available throughout the UK.
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.
