Useful Troubleshooting Sites & Software

Speed Test Sites

Name Description
Think Broadband Simple & reliable speed test, just enter your postcode and select IDNet from the providers list.
Speedtest.net One of the most popular speed testing services. Please choose a London server as this is where your connection joins the internet and will give the most reliable results.
BT Wholesale Official BT Wholesale speed test service.

Troubleshooting Guides

Name Area Description
10 Ways To Improve Your WiFi WiFi Struggling with WiFi dead-zones? What if I told you you could fix that? Here’s 10 easy solutions, most of them free, to your coverage troubles.
Openreach Self Help ADSL/FTTC Broadband not working? Watch this video for some simple checks and tweaks that might help you sort things out without needing a visit from Openreach.

Software & Apps

Name Description
iperf3 iPerf3 is a tool for active measurements of the maximum achievable bandwidth on IP networks.
IDNet have an iperf3 server available for customers to use on request.
fing Troubleshoot your network and get full control of your smart home with the Fing Suite.