UBoss Basic Phone Service

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Hassle-free

Cloud based virtual phone service.

Why IDNet?

Painless

Simple ordering process. Keep your existing landline number or request a new one.

Fair

25 hours of calls included.

Flexible

Number redirection can be changed at any time by just emailing us.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

MI5-audited network.

It's all in the details

Number Porting
Transfer of phone numbers are done via a number port process which typically takes 10 working days, once number has been ported your existing service and any linked service (such as FTTC/ADSL) should cease. (you are advised to contact your existing supplier to ensure they stop billing you)
If you are ceasing a physical phone line please make sure you have a means of making emergency calls.

Number Redirection Service
25 hours of redirected calls are included.
Redirected calls have a call limit duration of 1 hour per call after which you would be charged for the time period after the initial hour at 5p per minute.
If you exceed the 25hours we will charge £3.00 for every extra 10 hours or part thereof.
Redirections to UK numbers starting 01,02 & 07 only. Redirection to 07 numbers must be to a UK mobile phone. Redirection to a personal number or pager is not permitted.Redirection to a Jersey, Guernsey or Manx mobile phones is not permitted.
Redirection as part of a call centre setup is not permitted.
You must be the contracted owner of the number that you are redirecting too, redirecting to 3rd parties is not permitted.
Contract & Cancellation
A standard contract term of 1 month applies to virtual landline phone services.
All new orders and changes to existing services must be placed via our website, customer portal or in writing (e-mail or post)
Cancellations must be placed in writing (e-mail, post or customer portal message) and are subject to a 30 day notice period.

All prices shown include VAT @ 20%.