| Router Model | None Provided |
|---|---|
| Purchase a discounted router from us or use your own. | |
Free migration. Where engineer is required to do a new installation or ONT upgrade a £100.00inc. vat charge will apply.
Some installations such as installation of home products to businesses, installation to larger business properties & most public buildings (schools, stations, libraries, council offices, leisure centres etc) will cost more.
Standard Care Level: Network provider will clear faults within 2-3 business days of receipt of the fault report. For full details of fault fix times please see our Care Levels page.
| Service Type | Copper Broadband |
|---|---|
| Line Type | Openreach Copper 24/1 |
| Download Speed | |
| Maximum | 24 Mbit/s |
| Typical | 0-24 Mbit/s |
| Peak Time | 20 Mbit/s |
| Minimum Guaranteed | |
| Upload Speed | |
| Maximum | 1 Mbit/s |
| Typical | 1-1 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
Openreach Copper Broadband (SoTAP) Copper is available throughout the UK.
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.
