log in

Phone Lines & Call Packages

Want better value and performance from your phone?

Let's maximise your existing phone line or upgrade you to VoIP services.

Business or Home user?

Reasons to choose IDNet’s Phone Services

Painless, Free Migration
Transferring your phone service to IDNet takes just approximately 10 working days, involves no loss of service and you’ll conveniently keep the same number.

Free UK-Based Technical Support
Technical support is available absolutely free of charge, unlimited, and provided by UK based experts via a freephone number and email. We don’t use 0845, 0870 or any other premium rate numbers.

Fair phone charges
Our 21CN telephone lines carry fair, good-value call charges thanks to per-second billing. There are also no extra fees or packages to pay for in order to get affordable international rates. Unlimited call packages are also available on all line types so you can better plan your phone spend.

PSTN Analogue Phone Lines


Single Line

7 Included Line Features

1 Month Contract

Standard Care (upgrades available)

from £10.50 per month

View Details

Premium Multiline

Multiple Lines

5 Included Line Features

1 Month Contract

Prompt Care

from £30.00 per month (2 lines)

View Details

Call Packages

Line Only

UK Landline Calls 1p/min

UK Mobile Calls 5p/min

International Calls From 5p/min

0845/0870 From 8p/min

SMS 10p/text


Free With Any Phone Service


Unlimited UK Landline Calls

UK Mobiles Calls 5p/min

International Calls From 5p/min

5 Hours of calls to 084/087 numbers*

SMS 10p/text


£5.00 per line/call channel per month

Anytime Plus

Unlimited UK Landline Calls

Inclusive UK Mobiles Calls*

Inclusive Calls To Over 100 Countries*

5 Hours of calls to 084/087 numbers*

100 Inclusive SMS Texts

£2.50 Call Credit

£10.00 per line/call channel per month

VOIP Internet Telephone Services

Hosted PBX

No Onsite PBX to Maintain

Quickly & Cheaply Add New Users

Advanced Call Features (hunt group, auto attendant, call centre)

Instant Call Redirects

Plug-and-Play Phones

Smartphone Integration

View Details

SIP Trunks

Requires Onsite IP-PBX

Cheaper Than ISDN

Numbers are not linked to an exchange so moving is simple.




View Details

*Inclusive UK Mobile & International Band A&B Calls limited to a total of 20hrs per month for PSTN / 15hrs per channel per month for ISDN/VOIP after which normal call charges will apply.
Anytime/Anytime Plus packages include 5 hours of calls (per line/channel) to numbers starting 084 or 087 after which normal Line Only prices (including access charge) apply.

UK Landline Calls include all numbers starting 01,02 or 03 (including Channel Islands & Isle Of Man) and also applies to calls between Northern Ireland and Republic Of Ireland.

A call setup fee of 8p applies for any non inclusive calls except for calls starting 08,09,118 where a 8p per minute access charge will apply.
All Prices Include Vat @ 20%. All Prices Exclude Vat.