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There are currently no service notifications.

Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php, our Customer Portal and Apps.

Service Status

Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Major Service Outages

NGA FTTX : NMBBAE: [MAZ] : TOTAL LOSS

2018-12-18 23:17:33
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial

Detected: 2018-12-18 23:16:00

Estimated Clear Time: 2018-12-19 04:15:00

CARD DOWN NMAAUF

2018-12-18 13:04:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial

Detected: 2018-12-18 13:03:00

Estimated Clear Time: 2018-12-18 23:00:00

NGA FTTX : NMBLVA: [WCE] : TOTAL LOSS

2018-12-18 12:15:42
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial

Detected: 2018-12-18 12:14:00

Estimated Clear Time: 2018-12-18 17:12:00

NGA FTTX : NAADCN: [L/EDM] : TOTAL LOSS

2018-12-18 09:39:41
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial

Detected: 2018-12-18 09:38:00

Estimated Clear Time: 2018-12-18 14:37:00

NGA FTTX : NAALLV: [ORM] : TOTAL LOSS

2018-12-18 08:40:27
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Initial

Detected: 2018-12-18 08:39:00

Estimated Clear Time: 2018-12-18 13:38:00

21CN MULTI-SERVICE : MANCHESTER PENDLETON TE : LOSS OF SERVICE

2018-12-18 06:17:12
Completing initial diagnostics. Root cause and estimated time of repair are not known at present.

Status: Initial

Detected: 2018-12-18 06:13:00

Estimated Clear Time: 2018-12-18 11:13:00

Planned Engineering Work

There are no planned engineering works taking place at this time.


 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.


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