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IDNet Status

Notifications

Announcement

Orders for new provisions and upgrades are continuing during this current lockdown period. FTTP & GFast new provide orders are likely to be subject to delays.


For full details of changes to our service due to Covid 19, please see our information page at : https://www.idnet.com/news/covid19.php


Posted: 2021-01-05 06:30:40 Updated: 2021-01-06 06:59:31


Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .

Service Status

Announcement OK
Broadband - ADSL/FTTC/FTTP Good Service
Broadband - EtherWifi Good Service
E-Mail - Incoming (POP/IMAP/Webmail) Good Service
E-Mail - Incoming (Spam Filtering) Good Service
E-Mail - Outgoing (SMTP) Good Service
EtherPro Leased Lines Good Service
Hosting - Letchworth Good Service
Hosting - Telecity Good Service
Hosting - Telehouse Good Service
Peering - Amsterdam Good Service
Peering - Frankfurt Good Service
Peering - London Good Service
Peering - Paris Good Service
Peering - Stockholm Good Service
Service Update Good Service
Support - Telephone Good Service

Major Service Outages

Service affecting outage - Intermittent Service

01611, 01612, 01613, 01614, 01616, 01617, 01618, 01619, TRAFFORD

2021-01-22 10:03:42
Our supplier engineers are working on the fault.

2021-01-22 16:04:53
Our supplier engineers are working on the fault.

Status: Updated

Detected: 2021-01-22 10:03:00

Estimated Clear Time: 2021-01-22 23:00:00


Dslam - NMCCZC rta pcp37

2021-01-10 11:07:11
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-01-10 11:12:15
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-01-10 11:12:23
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-01-18 14:28:09
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated

Detected: 2021-01-10 11:05:00

Estimated Clear Time: 2021-01-24 11:03:00


Symonds Yat PCP 4 e/s cable renewal

2021-01-18 12:36:50
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-01-18 12:42:18
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

2021-01-18 12:42:26
BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible

Status: Updated

Detected: 2021-01-18 12:26:00

Estimated Clear Time: 2021-01-24 12:21:00


Planned Engineering Work

There are no planned engineering works taking place at this time.


 

Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.



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