Boost Home Working Productivity

With so many people regularly working from home, IDNet's professional full fibre connections enable you to make crystal clear video calls, instantly download files, seamlessly run office VPN connections and smoothly stream 4K media content.

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24 Month contract Free installation No mid contract price rises

Professional router Static IPv4 and IPv6 addresses Super Stable WiFi

Gigabit Teleworker

Free Asus AX59U (rrp £109.16)
with IDNet Gigabit Teleworker on 24 month contract.

Gigabit WAN port
3xGigabit Lan Ports
WiFi6 AX4200 (3603Mbps 5Ghz, 574Mbps 2.4Ghz)
AiMesh Compatible
Adaptive QOS for Optimised Home Working
Onboard Speedtest Facility

Gigabit Teleworker
CityFibre


upto 900Mbit/s download

700-900Mbit/s typical download speed


500Mbit/s minimum guaranteed speed

£41.67

per month

Teleworker Standard
FibreHeroes


upto 900Mbit/s download

700-900Mbit/s typical download speed


500Mbit/s minimum guaranteed speed

£37.50

per month

Gigabit Teleworker
Openreach


upto 900Mbit/s download

700-900Mbit/s typical download speed


500Mbit/s
min guaranteed speed

£50.00

per month


Teleworker Pro

Free TP-Link EX820V (rrp £150.00)
with IDNet Teleworker Pro on 24 month contract.

2.5Gigabit WAN port
2.5Gigabit + 3x1Gbit/s Lan Ports
WiFi6 AX6000 (4804Mbps 5Ghz, 1148Mbps 2.4Ghz)
Easy Mesh Compatible
Integrated VoIP ATA
TR143 - Background Speed & Service Quality Monitoring

Teleworker Pro
CityFibre


upto 1.2Gbit/s download

900-1200Mbit/s typical download speed


600Mbit/s minimum guaranteed speed

£42.50

per month



 
 


 
 

Teleworker Pro
Openreach


upto 1.2Gbit/s download

900-1200Mbit/s typical download speed


600Mbit/s minimum guaranteed speed

Currently Testing - Available Soon


Teleworker Max

Free TP-Link EX820V (rrp £150.00)
with IDNet Teleworker Max on 24 month contract.

2.5Gigabit WAN port
2.5Gigabit + 3x1Gbit/s Lan Ports
WiFi6 AX6000 (4804Mbps 5Ghz, 1148Mbps 2.4Ghz)
Easy Mesh Compatible
Integrated VoIP ATA
TR143 - Background Speed & Service Quality Monitoring

Teleworker Max
CityFibre


upto 1.8Gbit/s download

1600-1800Mbit/s typical download speed


800Mbit/s minimum guaranteed speed

£47.50

per month



 
 


 
 

Teleworker Max
Openreach


upto 1.8Gbit/s

1600-1800Mbit/s typical download speed


800Mbit/s minimum guaranteed speed

Currently Testing - Available Soon



Prices Exclude Vat

Rapid & professional 24/7 support

Our professional teleworker services are one of the most reliable broadband connections available, supported by our team of uk based support professionals, available 24/7.

Superior connectivity

Our core global internet connectivity is presented in London at Linx & Lonap and though Tier1 transit supplies in the US and Japan, where we have multiple transit and peering connections with over 900 global networks, enabling us to deliver data from around the world at incredibly fast speeds.

Broadband Small Print

General
Data Transfer & Processing
Free Routers - 24 Month Contract Packages

Maximum of 1 free router per address in any 24 month period.

Unless the router model is specified in package description we will normally provide a TP-Link VX230v AX1800 WiFi6 router. If the VX230v is out of stock we reserve the right to provide an alternative AX1800 or better WiFi6 router.

Discounted Routers

A £25.00 discount will be applied to any WiFi6(AX) router order at the same time as your broadband connection.

Additional routers and WiFi mesh nodes will be charged at full RRP.

Slow Speeds

If your downstream throughput speed is lower than the specified minimum speed for 3 consecutive days (tested via our background TR143 speed tests (TP-Link), inbuilt speed test interface (Asus) or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

Gigabit Connection

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

Faster Than Gigabit Connection

Faster than gigabit FTTP services are normally delivered by a 2.5Gbps ONT, your router must have a 2.5Gbps WAN port in order to use these services. Due to hardly any client hardware supporting faster than gigabit connections only speed test results directly from your routers speedtest.net client (Asus) or through our TR143 background speed tests (TP-Link) will be accepted when diagnosing slow speed issues.

Openreach FTTP

FTTP 'broadband only' connections are available with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.


Connection via the Openreach network with minimum lead time of 14 days, actual lead time varies subject to survey.

FTTP connections for new circuits on 1 month contracts will be subject to a £50.00 activation charge, 12 & 24 month contract packages will be installed free of charge. A free migration will be offered where an existing Openreach FTTP installation is detected.

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FTTP services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

FibreHeroes FTTP

FTTP 'broadband only' connections are available with a 1, 12 or 24 month contract length. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.

Connection via the FullFibre FibreHeroes network with minimum lead time of 14 days, actual lead time varies subject to survey.

FibreHeroes standard FTTP connections (12 & 24 month contracts) and all migrations are free of charge. Fibre Heroes standard FTTP connections (1 month contract) will be subject to a £50.00 activation charge.

FTTP services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.

CityFibre Home FTTH

FTTH connections are available to properties designated as residential with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.

Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).

FTTH connections (12 & 24 month contracts) and all migrations are free of charge. FTTH connections (1 month contract) will be subject to a £50.00 activation charge.

FTTH services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.