For most home working (HD video calls, VPN, cloud apps and email), anything from 100 Mbps is comfortable. If you move large files, back up to the cloud, or share the line with others working or streaming, full fibre of 500 Mbps or more gives you the headroom to avoid slow-downs. IDNet's professional packages range from around 490 Mbps up to 2250 Mbps.

Low latency and a stable, low-jitter connection matter far more than headline speed. High latency is what causes people to talk over each other and calls to stutter. IDNet runs one of the UK's lowest-latency networks, independently verified by ThinkBroadband, which is why calls on Teams, Zoom and Meet feel smooth.

Many remote-working setups run better with a static IP: VPNs, remote desktop, hosting, CCTV and whitelisted access to work systems all benefit from an address that doesn't change. IDNet includes both static IPv4 and IPv6 as standard on every package, at no extra cost.

Yes. A stable, low-latency connection with a static IP is ideal for VPNs, and both of our professional Asus routers include built-in VPN features for quick, encrypted connections to your corporate network, without installing VPN software on every device.

Very. Cloud backups, sending large files, screen sharing and the outgoing side of every video call all depend on upload. Standard broadband often skimps on it; IDNet's full-fibre connections give you strong, reliable upload speeds so nothing stalls when you hit send.

No. IDNet doesn't do mid-contract price rises. The price you agree when you sign up is the price you pay for the whole 24-month term, with no annual inflation-linked increases buried in the small print.

Yes. IDNet's support team is UK-based and available 24/7, so if something goes wrong you reach a knowledgeable person quickly, whatever the hour. No overseas call centres, no chatbot loops.

Most 24 month contract packages comes with the option of a professional Asus router with built-in VPN features. Router upgrade charges are shown in the pricing table above.

Our professional home-working packages are on a 24-month contract with free standard installation included. There are no hidden setup fees. The only optional extra is the one-off router upgrade charge shown in the table.

Start by checking availability at your address to see which full-fibre networks are live for you, then choose the package that fits. IDNet manages the switch for you and our UK team is on hand throughout, so you can keep working with minimal disruption.