Hassle-free full fibre broadband

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When only the fastest & most reliable connection will do.

At work or at home, IDNet’s FTTP broadband brings you upto900 Mbit/s symmetric Full Fibre for a high performance connection that delivers unrivalled value.

Why choose IDNet? With over 90% overall satisfaction we are consistently rated better than the major FTTP providers
See for yourself at

 

Standard FibreHeroes Broadband Services

Services provided with standard care and standard traffic priority


Unlimited Usage Flexible contracts No mid contract price rises Excellent UK support Static IPv4 & IPv6 addresses

Fibre 55

Full Fibre - FTTP-FF 55/55

upto 55 Mbit/s
£ 23.00
1 Month Contract
£50.00 Installation
Discounted Routers Available
Download 50GB file in 120 minutes

Minimum Guaranteed Download Speed: 25Mbps

Prices Exclude Vat

Fibre 160

Full Fibre - FTTP-FF 160/160

upto 160 Mbit/s
£ 27.50
1, 12 or 24 Month Contract
Free AX1800 WiFi6 Router (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Download 50GB file in 40 minutes

Minimum Guaranteed Download Speed: 75Mbps

Price shown is for 12 or 24 month contracts (1 month contract £30.00). Prices Exclude Vat

Fibre 900

Full Fibre - FTTP-FF 1000/1000

upto 900 Mbit/s
£ 33.33
1, 12 or 24 Month Contract
Free AX1800 WiFi6 Router (24 Month Contract)
Free Installation (12 or 24 Month Contract)
Download 50GB file in 8 minutes

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 12&24 month contracts (1 month contract £45.00). Prices Exclude Vat

We will normally provide a TP-Link VX230v AX1800 WiFi6 router with 24 month contract packages. If the VX230v is out of stock we reserve the right to provide an alternative AX1800 or better WiFi6 router.

Game At Light Speed

If you're serious about gaming and looking for a competitive edge,
check out our gaming specific package powered by Asus gaming routers.

24 Month Contract Free installation Free gaming router

No mid contract price rises Static IPv4 and IPv6 addresses Lightning fast pings Excellent UK support

Gamer Standard

Full Fibre - FTTP-FF 1000/1000

upto 900 Mbit/s
£ 40.00
Download 50GB game in 8 minutes
Free ASUS TUF Gaming AX3000 v2 Router*

2.5Gigabit WAN port
3xGigabit LAN Ports
AX3000 WiFi6 (2402Mbps 5Ghz, 574Mbps 2.4Ghz)
Mobile gaming mode
Open Nat, Easy 3 step port forwarding
LACP Lan Aggregation

Minimum Guaranteed Download Speed: 500Mbps

Prices Exclude Vat

Boost Home Working Productivity

With so many people regularly working from home, IDNet's professional full fibre connections (powered by Fibre Heroes) enable you to make crystal clear video calls, instantly download files, seamlessly run office VPN connections and smoothly stream 4K media content.

24 Month contract Free installation No mid contract price rises

Professional router Static IPv4 and IPv6 addresses Super Stable WiFi

24/7 UK Based Technical Support

Teleworker Standard

Full Fibre - FTTP-FF 1000/1000

upto 900 Mbit/s
£ 37.50
Download 50GB file in 8 minutes
Free ASUS AX59U Router*

Gigabit WAN port
3xGigabit Lan Ports
WiFi6 (3603Mbps 5Ghz, 574Mbps 2.4Ghz)
AiMesh Compatible
Adaptive QOS for Optimised Home Working

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 24 month contract. Prices Exclude Vat

Business Broadband That Won't Let You Down

Our business focussed broadband packages provide a fast and stable connection even at peak times.

Critical Care : Rapid resolutions of faults

Static IP4 and IPV6 addresses : Host servers and allow for ip based access rules

24/7 UK Based Technical Support

Business Fibre 160

Full Fibre - FTTP-FF 160/160

upto 160 Mbit/s
£ 50.00
1, 12 or 24 Month Contract
Free Standard Installation (12 or 24 Month Contract)
Free WiFi6 AX1800 Router (24 Month Contract)
Ideal for smaller businesses
Download 50GB file in 40 minutes

Minimum Guaranteed Download Speed: 75Mbps

Price shown is for 12&24 month contracts (1 month contract £60.00 monthly). Prices Exclude Vat

Business Fibre 900

Full Fibre - FTTP-FF 1000/1000

upto 900 Mbit/s
£ 60.00
1, 12 or 24 Month Contract
Free Standard Installation (12 or 24 Month Contract)
Free WiFi6 AX1800 Router (24 Month Contract)
Best for larger businesses
Download 50GB file in 8 minutes

Minimum Guaranteed Download Speed: 500Mbps

Price shown is for 12&24 month contracts (1 month contract £75.00). Prices Exclude Vat

Optional phone service can be added to any Full Fibre broadband package, prices start at £5.00 per month.

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.

FTTP - Fibre to the Premises

Fibre Heroes Full Fibre Connection - No Phone Line Required.

FTTP has a fibre-optic connection all the way from the local exchange to your property.

Unlike ADSL, FTTC, SoGEA or GFast distance from the exchange or cabinet to your property does not affect speed.

FTTP is less prone to faults and is not usually affected by poor weather. This makes it the most reliable technology to deliver broadband.

Availability

FibreHeroes FTTP is currently available at thousands of properties in the following areas:

Alcester, Alfreton, Altrincham, Ashbourne, Badsey & Bretforton, Bakewell, Bamford, Bayston Hill, Belper, Bidford On Avon, Bittaford, Boston, Bottesford, Bourton On The Water, Bowdon, Bramley, Brentwood, Brightlingsea, Broadway, Bromyard, Burton On Trent, Bury, Buxton, Cam & Dursley, Cheadle, Cheltenham, Chesterfield, Cinderford, Clacton On Sea, Clowne, Colchester, Collier Row, Cookley, Crewe, Derby, Dinnington, Droitwich, Droitwich Spa, Dukinfield, Dymock, Evesham, Gamesley, Glossop, Grassmoor, Hadfield, Hale, Hambleton, Harold Hill, Hattersley, Hatton, Hereford, Heswall, Hilton, Hindlip, Hollingworth, Holmewood & North Wingfield, Honeybourne, Hyde, Ingatestone, Ivybridge, Kettering, Kidderminster, Killamarsh, Kinver, Kinwarton, Ledbury, Leek, Leominster, Lutterworth, Maltby, Malvern, Margaretting, Matlock, Mountnessing, Newent, New Tupton, Nottingham, Offenham & The Littletons, Option 1 Bewdley Poly, Orrell, Oswestry, Oundle, Pershore, Peterborough, Ramsbottom, Renishaw, Retford, Rochdale, Romford, Ross On Wye, Rotherham, Salwarpe, Sheffield, Shrewsbury, Skelmersdale, South Alfreton, South Droitwich Community, Stoke On Trent, Stourbridge, Stourport On Severn, Thornton Cleveleys, Tretire & Three Ashes, Tutbury & Etwall, Uppingham, Wem, Whittington, Whitworth, Wichbold, Wigan, Wirral, Worcester

Why IDNet as your Full Fibre provider?

Speed!

The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.

Consistency

The speeds you need.
Even during peak times.

Reliability

Our re-connectivity technology
makes our network the most reliable.

Support

UK-based expert 24/7 support.

Sustainability

The UK’s First B Corp ISP.

Security

Military grade network.

Broadband Small Print

General
Data Transfer & Processing
Free Routers - 24 Month Contract Packages

Maximum of 1 free router per address in any 24 month period.

Unless the router model is specified in package description we will normally provide a TP-Link VX230v AX1800 WiFi6 router. If the VX230v is out of stock we reserve the right to provide an alternative AX1800 or better WiFi6 router.

Discounted Routers

A £25.00 discount will be applied to any WiFi6(AX) router order at the same time as your broadband connection.

Additional routers and WiFi mesh nodes will be charged at full RRP.

Slow Speeds

If your downstream throughput speed is lower than the specified minimum speed for 3 consecutive days (tested via our background TR143 speed tests (TP-Link), inbuilt speed test interface (Asus) or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.

Gigabit Connection

To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.

FibreHeroes FTTP

FTTP 'broadband only' connections are available with a 1, 12 or 24 month contract length. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.

Connection via the FullFibre FibreHeroes network with minimum lead time of 14 days, actual lead time varies subject to survey.

FibreHeroes standard FTTP connections (12 & 24 month contracts) and all migrations are free of charge. Fibre Heroes standard FTTP connections (1 month contract) will be subject to a £50.00 activation charge.

FTTP services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.