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Super Fast Broadband

Want Hassle-Free Super Fast Broadband?

IDNet’s Super Fast Broadband brings you 80Mbps Fibre to the Premises or up-to 76Mbps Fibre to the Cabinet (dependent on what is available at your location) for a high performance connection that delivers unrivalled value.

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native /48) & excellent support from our UK based team.

FTTP services are subject to a 12 month contract. FTTC services are subject to a 1 month contract.

If you haven’t already, see how IDNet compares with other ISPs here.

Check SuperFast Availability

SuperFast Basic

FTTP / FTTC : 40mbps Downstream / 10mbps Upstream
 


Allows maximum of 7 Full HD Streams or 1 Ultra HD Stream.

Download 30GB game in around 2 Hours.

Standard Care

FTTC + Phone: £32.00 per month

FTTP (Data Only): £32.00 per month


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SuperFast Standard

FTTP : 80mbps Downstream / 20mbps Upstream
FTTC : Up-To 76mbps Downstream / 20mbps Upstream


Allows maximum of 14 Full HD Streams or 3 Ultra HD Stream.

Download 30GB game in around 1 Hour.

Standard Care

FTTC + Phone: £38.00 per month

FTTP (Data Only): £38.00 per month


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SuperFast Plus

Up-To FTTC : 76mbps Downstream / 20mbps Upstream
 


Great for Gamers & Home Workers

Traffic Priority to ensure better throughput at busy times.

Enhanced Care on Phone & Broadband.

FTTC + Phone: £50.00 per month

 


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Any quoted speeds refer to average sync speed attained by our customers on 31/12/19. All SuperFast broadband services are contended by our wholesalers so throughput speed may be lower at peak times.
Estimated speed for your specific line and available services will be shown when you perform an availability check.

Prices Include Vat @ 20%
Prices Exclude Vat

Fibre To The Premises - FTTP
Full Fibre Connection - No Phone Line Required.
Data Only (VOIP/Mobile services on request)
Super Low Latency
12 Month Contract

Fibre To The Cabinet - FTTC
Line Rental + 7 Line Features Included.
Calls from 1p per minute, inclusive call packages from £5.00 per month.
1 Month Contract.

Standard Care
Standard Care operates during BT Normal Working Hours. BT will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time. More Details

Enhanced Care
Enhanced Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. BT will respond to a fault report within 3 hours of receipt of the fault report and BT will clear the fault within 20 hours of receipt of the fault report, excluding any allowable parked time. More Details

Other IDNet Internet Connectivity Solutions:

EtherPro Leased Lines UltraFast Broadband (UpTo 1000Mbps) ADSL Broadband (UpTo 20 Mbps)

Reasons To Choose IDNet

Maximum Throughput Guarantee

We guarantee no contention on our network, no throttling, no traffic shaping & no port blocking. No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that we can guarantee the maximum throughput that your line can support at all times.

QoS for Voip

We have fully implemented Quality of Service (QoS) across our network. By ensuring that all our network devices are QoS aware we can guarantee that those delay-sensitive applications such as VoIP and SSH are given the appropriate priority required for optimum performance.

Low Latency Guarantee

Our network is one of the fastest, best connected networks in the UK, with points of presence in London, Frankfurt, Stockholm, Paris and Amsterdam . At these exchanges we have peering agreements with over 800 networks which enable us to pass traffic at up to 10 Gigabit speeds, delivering the highest performance and lowest latency that is technically possible.

Free UK Technical Support

We don’t use 0845, 0870 numbers, or any other premium rate lines. Our support is absolutely free of charge and unlimited provided by UK based support professionals via a free-phone 0800 telephone number and email.

Small Print

General
You will need an appropriate router to use this service, IDNet can supply a Billion 8800NL router at a cost of £63.00 which includes initial configuration for your circuit and delivery
Any applicable connection charges must be paid prior to the order progressing. Any hardware purchased must be paid for prior to dispatch.
All new orders and changes to existing services must be placed via our website or in writing (e-mail or post)
Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.
All broadband services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
All Prices Include Vat @ 20%
All Prices Exclude Vat
FTTC
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most FTTC Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £75.00. See our price list for full details.
FTTC connections are subject to a 1 month contract.
SOGEA
Broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
SOGEA installations are subject to an installation charge of £50.00.
SOGEA connections are available with choice of 1 month or 12 month contracts.
FTTP
FTTP connections are subject to a 1 year contract. If you cancel the service (including moving house) then you will be liable for the remaining months of the 12 month contract. Early termination charges will also apply if you change to a package with a lower download or upload speed and a new 12 month contract will apply. If you enable/disable traffic priority or increase the service speed then a new 12 month contract period will apply from the date of the change.
Official lead time quoted by Openreach is 14 days, actual lead time varies subject to survey.
FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
SuperFast Plus
'SuperFast Plus' - please see our Care Levels page for details of Enhanced Care. Traffic priority provides additional speed at peak times on 'BT Wholesale' supplied lines, most of our LLU lines have higher traffic priority by default.
IPv6
A native /48 IPv6 block gives you 65,536 subnets, each subnet consisting of 18,446,744,073,709,551,616 addresses.
IPv6 on our services must be configured via DHCPv6 which is supported by most modern routers.
IPv4
A single static IPv4 address will be provided by default but you can opt to have a /30 or /29 block instead for an extra monthly charge.
/30 blocks contain 4 addresses of which 2 are usable, /29 blocks contain 8 addresses of which 6 are usable.

Full Broadband Pricelist - Home Users (inc Vat) Full Broadband Pricelist - Business Users (ex Vat)