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Pro Broadband

Want Hassle-Free Professional Broadband?

IDNet’s Pro Broadband brings you ultra low contention, low latency, fast speeds and faster repair times than standard broadband products.

All packages include Unlimited Downloads & Uploads, Static IP addresses & excellent support from our UK based team.

Services are subject to a 12 month contract.

If you haven’t already, see how IDNet compares with other ISPs here.

Check Pro Broadband Availability

SuperFast Pro

80mbps Downstream / 20mbps Upstream
GEA & FTTPe Services Available


Super Reliable - Great For Home Working / Small Office Use

Download 30GB (typical game) in around 1 Hour.

Upload 1GB (15min 4K YouTube) in around 8 minutes.

Traffic Priority Plus

Critical Care.

£82.50 per month

£350.00 connection charge


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UltraFast Pro

200mbps Downstream / 30mbps Upstream
FTTPe Only


Ultra Low Latency - Great For Gamers

Download 30GB (typical game) in around 20 minutes.

Upload 1GB (15min 4K YouTube) in around 6 minutes.

Traffic Priority Plus

Critical Care.

£150.00 per month

£350.00 connection charge


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UltraFast Pro Plus

200mbps Downstream / 200mbps Upstream
FTTPe Only


Speedy Uploads - Great For Vloggers & Other Content Producers

Download 30GB (typical game) in around 20 minutes.

Upload 1GB (15min 4K YouTube) in around 1 minute.

Traffic Priority Plus

Critical Care.

£225.00 per month

£700.00 connection charge


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EtherPro Leased Lines


A leased line provides the very best connectivity. Speeds up to 1Gbps up and down. Enterprise level SLAs. 5 business hour return to service guarantee.

More Details »


Quoted speeds are maximum speed obtainable for the service, GEA speeds will vary according to line quality and distance from cabinet.
Estimated speed for your specific line and available services will be shown when you perform an availability check.
Lead time typically 2 working weeks. In some cases excess construction charges or extended delivery time may apply in which case we will contact you to discuss your options.

Prices Include Vat @ 20%
Prices Exclude Vat

FTTPe - Fibre To The Premises Enhanced
Full Fibre Connection - No Phone Line Required.
Data Only (VOIP phone service available on request)
Ultra Low Latency
Ethernet Over FTTP - No PPPoE Overheads
12 Month Contract

GEA - Fibre To The Cabinet Enhanced
Part Fibre Connection - No Phone Line Required.
Data Only (VOIP phone service available on request)
Super Low Latency
Ethernet Over FTTC - No PPPoE Overheads
12 Month Contract


Critical Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. BTW will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time. More Details

Traffic Priority Plus. The service will be delivered over a separate wholesale backhaul from regular broadband to ensure ultimate traffic priority.

Other IDNet Internet Connectivity Solutions:

EtherPro Leased Lines SuperFast Broadband (UpTo 80Mbps) UltraFast Broadband (UpTo 1000Mbps) ADSL Broadband (UpTo 20 Mbps)

Reasons To Choose IDNet

Maximum Throughput Guarantee

We guarantee no contention on our network, no throttling, no traffic shaping & no port blocking. No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that we can guarantee the maximum throughput that your line can support at all times.

QoS for Voip

We have fully implemented Quality of Service (QoS) across our network. By ensuring that all our network devices are QoS aware we can guarantee that those delay-sensitive applications such as VoIP and SSH are given the appropriate priority required for optimum performance.

Low Latency Guarantee

Our network is one of the fastest, best connected networks in the UK, with points of presence in London, Frankfurt, Stockholm, Paris and Amsterdam . At these exchanges we have peering agreements with over 800 networks which enable us to pass traffic at up to 10 Gigabit speeds, delivering the highest performance and lowest latency that is technically possible.

Free UK Technical Support

We don’t use 0845, 0870 numbers, or any other premium rate lines. Our support is absolutely free of charge and unlimited provided by UK based support professionals via a free-phone 0800 telephone number and email.

Small Print

General
You will need an appropriate router to use this service.
Any applicable connection charges must be paid prior to the order progressing. Any hardware purchased must be paid for prior to dispatch.
All new orders and changes to existing services must be placed via our website or in writing (e-mail or post)
Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.
Broadband Pro services are contended (maximum 5 to 1) so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about out EtherPro Leased Lines.
Service is subject to a 12 month contract. If you cancel the service (including moving property) then you will be liable for the remaining months of the contract.
Official lead time quoted by Openreach is 14 days, actual lead time varies subject to survey.
In some cases excess construction charges may apply in which case we will contact you to discuss your options.
All Prices Include Vat @ 20%
All Prices Exclude Vat
GEA
GEA speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
IPv4
A /30 block will be provided by default. A /30 contain 4 addresses of which 2 are usable (one for router, 1 spare).
IPv6
We can supply a /48 IPv6 address block on request.

Full Broadband Pricelist - Home Users (inc Vat) Full Broadband Pricelist - Business Users (ex Vat)