3 Months Half Price
Typical Speed: 1700-2200 Mbit/s
1 Month Contract
Half price for 3 months. Price will revert to £60 inc vat at end of offer period. New customers only.
Autumn 2026 Multi-Gig Offer
Typical Speed: 1700-2200 Mbit/s
12 Month Contract
Price valid for orders placed by 31st October 2026. Normal price £50 inc vat. New customers only.
Autumn 2026 Multi-Gig Offer
Typical Speed: 1700-2200 Mbit/s
24 Month Contract
Price valid for orders placed by 31st October 2026. Normal price £50 inc vat. New customers only.
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Router supplied by IDNet will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.

| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | CityFibre FTTH 2500/2500 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 1700-2200 Mbit/s |
| Peak Time | 2150 Mbit/s |
| Minimum Guaranteed | 1150 Mbit/s |
| Upload Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 2125-2425 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
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|
| Model | TP-Link EB431v |
| Upgrade Charge | Included |
| WiFi | BE7200 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 3x1Gbps |
| Premium Router | |
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|
| Model | Asus RT-BE90 |
| Upgrade Charge | £50.00 inc. vat |
| WiFi | BE9400 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 3x2.5Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.

CityFibre Full Fibre packages are available in the following locations.
Aberdeen, Barnsley, Bath, Batley, Bentley Heath, Bishop's Stortford, Blackpool, Bognor Regis, Bolton, Bourne, Bournemouth, Bracknell, Bradford, Brixworth, Bury St Edmunds, Cambridge, Chatteris, Chelmsford, Chester, Chippenham, Christchurch, Cirencester, Clacton On Sea, Clydebank, Coventry, Crawley, Crowthorne, Derby, Dewsbury, Doncaster, Dundee, Eastbourne, Edinburgh, Erdington, Evesham, Fareham, Felixstowe, Gateshead, Glasgow, Gloucester, Great Glen, Great Wakering, Great Yarmouth, Halifax, Harpenden, Harrogate, Hartlepool, Hastings, Havant, High Wycombe, Hinckley, Horsham, Huddersfield, Hull, Inverness, Ipswich, Kettering, Leeds, Leicester, Lincoln, Loughborough, Lowestoft, Luton, Maidenhead, March, Melksham, Middlesbrough, Midsomer Norton, Milton Keynes, Newark On Trent, Newcastle Upon Tyne, New Edlington, Newmarket, Northampton, North Tyneside, Norwich, Nottingham, Peterborough, Plymouth, Poole, Portsmouth, Potters Bar, Preston, Queniborough, Reading, Redditch, Renfrewshire, Rochdale, Rochford, Rossington, Rotherham, Rothwell, Rugby, Sheffield, Sittingbourne, Slough, Solihull, Southampton, Southend-on-sea, St. Albans, Stamford, St Helens, Stirling, Stockton-on-tees, Stratford-upon-avon, Streetly, Sudbury, Sunderland, Sutton Coldfield, Swindon, Tamworth, Wakefield, Warminster, Watford, Wellingborough, Welwyn Garden City, Westbury, Weston-super-mare, Whittlesey, Willingham, Wisbech, Wokingham, Wolverhampton, Woodbridge, Worcester, Worthing, Yaxley, York
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.