Typical Speed: 120-160 Mbit/s
1 Month Contract
Typical Speed: 120-160 Mbit/s
12 Month Contract
Typical Speed: 120-160 Mbit/s
24 Month Contract
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs. Router supplied by IDNet will come preconfigured for your service. If you choose a package with premium router then you can choose the specific router during the ordering process.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | CityFibre FTTH 160/160 |
| Care Level | Standard Care Level |
| Fault Fix Times | Network provider will clear faults within 2-3 business days of receipt of the fault report. |
| Download Speed | |
| Maximum | 160 Mbit/s |
| Typical | 120-160 Mbit/s |
| Peak Time | 140 Mbit/s |
| Minimum Guaranteed | 75 Mbit/s |
| Upload Speed | |
| Maximum | 160 Mbit/s |
| Typical | 136-155 Mbit/s |
| Routers Supplied With 24 Month Contracts | |
| TP-Link Router | |
|
|
| Model | TP-Link EB200v Pro |
| Upgrade Charge | Included |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 1x2.5Gbps + 2x1Gbps |
| Premium Router | |
|
|
| Model | Asus RT-BE55 |
| Upgrade Charge | £25.00 inc. vat |
| WiFi | BE3600 WiFi7 |
| Wan | 2.5Gbps |
| Lan | 4x1Gbps |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our home customers achieve at peak times 8-10pm. Upload speeds are not guaranteed.
Routers subject to availability. Default premium routers can be swapped for any suitable in stock Asus router during the ordering process - upgrade charge will depend on model swapped to and speed of service.
CityFibre Full Fibre packages are available in the following locations.
Aberdeen, Barnsley, Bath, Batley, Bentley Heath, Bishop's Stortford, Blackpool, Bognor Regis, Bolton, Bourne, Bournemouth, Bracknell, Bradford, Brixworth, Bury St Edmunds, Cambridge, Chatteris, Chelmsford, Chester, Chippenham, Christchurch, Cirencester, Clacton On Sea, Clydebank, Coventry, Crawley, Crowthorne, Derby, Dewsbury, Doncaster, Dundee, Eastbourne, Edinburgh, Erdington, Evesham, Fareham, Felixstowe, Gateshead, Glasgow, Gloucester, Great Glen, Great Wakering, Great Yarmouth, Halifax, Harpenden, Harrogate, Hartlepool, Hastings, Havant, High Wycombe, Hinckley, Horsham, Huddersfield, Hull, Inverness, Ipswich, Kettering, Leeds, Leicester, Lincoln, Loughborough, Lowestoft, Luton, Maidenhead, March, Melksham, Middlesbrough, Midsomer Norton, Milton Keynes, Newark On Trent, Newcastle Upon Tyne, New Edlington, Newmarket, Northampton, North Tyneside, Norwich, Nottingham, Peterborough, Plymouth, Poole, Portsmouth, Potters Bar, Preston, Queniborough, Reading, Redditch, Renfrewshire, Rochdale, Rochford, Rossington, Rotherham, Rothwell, Rugby, Sheffield, Sittingbourne, Slough, Solihull, Southampton, Southend-on-sea, St. Albans, Stamford, St Helens, Stirling, Stockton-on-tees, Stratford-upon-avon, Streetly, Sudbury, Sunderland, Sutton Coldfield, Swindon, Tamworth, Wakefield, Warminster, Watford, Wellingborough, Welwyn Garden City, Westbury, Weston-super-mare, Whittlesey, Willingham, Wisbech, Wokingham, Wolverhampton, Woodbridge, Worcester, Worthing, Yaxley, York
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.
