When only the fastest & most reliable connection will do.
Why choose IDNet? With over 20 years of broadband expertise and 90%+ overall satisfaction we are consistently rated better than the major full fibre providers.
See for yourself at 
Services provided with standard care and standard traffic priority
Unlimited Usage Flexible contracts No mid contract price rises Excellent UK support Static IPv4 & IPv6 addresses
Full Fibre - FTTH 55/55 Basic
Minimum Guaranteed Speed: 25Mbps
Price shown is for 1 month contract.
Prices Exclude Vat
Full Fibre - FTTH 160/160 Basic
Minimum Guaranteed Speed: 75Mbps
Price shown is for 12&24 month contracts.
1 month contract £30.00. Prices Exclude Vat
Full Fibre - FTTH 550/550
Minimum Guaranteed Speed: 250Mbps
Price shown is for 12&24 month contracts.
1 month contract £37.50. Prices Exclude Vat
Full Fibre - FTTH 1000/1000
Minimum Guaranteed Speed: 500Mbps
Price shown is for 12&24 month contracts.
1 month contract £45.00. Prices Exclude Vat
Our business focussed broadband packages provide a fast and stable connection even at peak times.
Critical Care : Rapid resolutions of faults
Elevated Traffic Priority : Fast connectivity even at busy times
Static IP4 and IPV6 addresses : Host servers and allow for ip based access rules
Full Fibre - FTTP-CF 160/160 Premium
Minimum Guaranteed Speed: 75Mbps
Price shown is for 12&24 month contracts. 1 month contract £60.00 monthly.
12&24 month packages come with free standard installation, more complex installations may be chargeable.
Prices Exclude Vat
Full Fibre - FTTP-CF 1000/1000 Premium
Minimum Guaranteed Speed: 500Mbps
Price shown is for 12&24 month contracts. 1 month contract £80.00 monthly.
12&24 month packages come with free standard installation, more complex installations may be chargeable.
Prices Exclude Vat
Optional phone service can be added to any package, prices start at £5.00 per month.
All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 (extra IP's available on request for additional charge) & excellent support from our UK based team.
Full Fibre Connection - No Phone Line
Required.
A fibre-optic connection all the way from the local exchange to your property.
Unlike ADSL, FTTC, SoGEA or GFast the distance from the exchange or cabinet to your home does not affect speed.
Full Fibre connections are less prone to faults and are not usually affected by poor weather. This
makes it the most reliable technology to deliver broadband to you.
CityFibre powered services are currently available at over 2 million properties in the following areas:
Barnsley, Bath, Bentley Heath, Blackpool, Bognor Regis, Bolton, Bournemouth, Bracknell, Bradford, Brighton, Brixworth, Bury St Edmunds, Cambridge, Christchurch, Coventry, Crawley, Derby, Dewsbury, Doncaster, Eastbourne, Edinburgh, Gateshead, Gillingham, Glasgow, Gloucester, Great Glen, Great Wakering, Great Yarmouth, Harrogate, Hartlepool, Havant, High Wycombe, Horsham, Huddersfield, Ipswich, Kettering, Knaresborough, Leeds, Leicester, Lincoln, Lowestoft, Luton, Maidenhead, March, Middlesbrough, Milton Keynes, Newcastle Upon Tyne, New Edlington, Northampton, North Tyneside, Norwich, Nottingham, Paisley, Peterborough, Plymouth, Poole, Portsmouth, Preston, Queniborough, Reading, Renfrewshire, Rochford, Rossington, Rotherham, Rothwell, Rugby, Sheffield, Slough, Solihull, Southend-on-sea, Stockton-on-tees, Sunderland, Swindon, Wakefield, Weston-super-mare, Whittlesey, Wokingham, Wolverhampton, Worcester, Worthing, Yaxley, York
Why IDNet as your Full Fibre provider?
Speed!
The lowest-latency network in the UK perfect for gaming.
Download movies and games in minutes.
Consistency
The speeds you need.
Even during peak times.
Reliability
Our re-connectivity technology
makes our network the most reliable.
Support
UK-based expert 24/7 support.
Sustainability
The UK’s First B Corp ISP.
Security
Military grade network.
Broadband Small Print
FTTH connections are available to properties designated as residential with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.
Connection via the CityFibre network with typical lead time of 14 days (expedited 5 working day installation may be possible in some cases subject to cancellation rights waiver, in some cases installation may take longer if additional work or survey is required).
FTTH connections (12 & 24 month contracts) and all migrations are free of charge. FTTH connections (1 month contract) will be subject to a £50.00 activation charge.
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
FTTH services are contended so throughput speed may be below line speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days (tested using routers TR143 speed test facility, inbuilt speed test interface or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
FTTP connections are available to properties designated as commercial with a choice of 1, 12 or 24 month contract lengths. If you cancel the service (including moving house) then you will be liable for an early termination charge of £20.00 for each month remaining of the contracted period.
Connection via the CityFibre network have a typical lead time of 14 days for standard business installations.
FTTP standard activation are free of charge for 12 & 24 month contracts and all migrations are also free of charge. FTTP standard installations on a 1 month contract will be subject to a £50.00 activation charge. Properties deemed to be a 'non standard install' will be subject to a £200.00 activation charge.
To achieve maximum possible throughput speeds (900-950Mbit/s after TCP/IP overheads) on gigabit packages you will require a high specification router and suitable client hardware (most phones, tablets and older computers will only manage around 500-700Mbps throughput). See ISP Review 'Why Buying Gigabit Broadband Doesn’t Always Deliver 1Gbps') for some more information on Gigabit performance issues.
A reduced minimum guaranteed speed of 250Mbit/s applies on Gigabit services when not using an IDNet supplied router.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
If your throughput speed is lower than the specified minimum speed for 3 consecutive days(tested using routers TR143 speed test facility, inbuilt speed test interface or our iperf3 instance) and we are unable to help you attain a higher speed through standard fault diagnostics then you can choose to move to a cheaper package or leave your contract without penalty.
