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Broadband Availability Check

Want Hassle-Free Broadband?

All packages include Unlimited Downloads & Uploads, Static IPv4 Address & Static IPv6 block (native /48) & excellent support from our UK based team.

If you haven’t already, see how IDNet compares with other ISPs here.

Let's check what’s available for you in 3 easy steps.

1 - Enter Postcode, 2 - Select Address, 3 - Enter Phone Number If Migrating

Step 1: Pop In Your Post Code

Step 2: Please Select Your Address

Step 3: Enter Your Phone Number (optional)

Available services for new installation are shown below.
If you are wishing to migrate an existing ADSL/FTTC/GFast service or activate a service on an existing phone line please enter your phone number and press check availability.


SuperFast Full Fibre Services

FTTP Service - No Phone Line Required

These services are subject to a 12 month contract.

If you already have FTTP at your property please call us on 0800 331 7000 or email us at support@idnet.com to discuss migration options.

FTTP Is Not Currently Available But Should Be In The Very Near Future

SuperFast Basic

FTTP

40mbps Downstream
10mbps Upstream

Standard Care Level
Data Only - No Phone Service

£32.00 Per Month

(£50.00 Connection Charge)

SuperFast Standard

FTTP

80mbps Downstream
20mbps Upstream

Standard Care Level
Data Only - No Phone Service

£38.00 Per Month

(£50.00 Connection Charge)

SuperFast Plus

FTTP

80mbps Downstream
20mbps Upstream

Enhanced Care Level
Data Only - No Phone Service

£50.00 Per Month

(£50.00 Connection Charge)


UltraFast Full Fibre Services

FTTP Service - No Phone Line Required

These services are subject to a 12 month contract.

If you already have FTTP at your property please call us on 0800 331 7000 or email us at support@idnet.com to discuss migration options.

FTTP Is Not Currently Available But Should Be In The Very Near Future

UltraFast Basic

FTTP

160mbps Downstream
30mbps Upstream

Standard Care Level
Data Only - No Phone Service

£39.50 Per Month

(£50.00 Connection Charge)

UltraFast Standard

FTTP

330mbps Downstream
50mbps Upstream

Standard Care Level
Data Only - No Phone Service

£54.50 Per Month

(£50.00 Connection Charge)

UltraFast Extra

FTTP

1000mbps Downstream
115mbps Upstream

Standard Care Level
Data Only - No Phone Service

£75.00 Per Month

(£50.00 Connection Charge)


UltraFast Broadband Services

GFast Fibre To The Cabinet Service - Line Rental Included

Calls from 1p per minute and optional inclusive call packages are available from £5.00 per month.
These services are subject to a 12 month contract.

UltraFast Basic

GFAST

Downstream :
Upstream :

Standard Care Level
Line Rental Included

£39.50 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)

UltraFast Standard

GFAST

Downstream :
Upstream :

Standard Care Level
Line Rental Included

£54.50 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)


SuperFast Broadband & Phone Services

Fibre To The Cabinet Service - Line Rental Included

Calls from 1p per minute and optional inclusive call packages are available from £5.00 per month.
These services are subject to a 1 month contract.

SuperFast Basic

FTTC

Downstream :
Upstream :

Standard Care Level
Line Rental Included

£32.00 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)

SuperFast Standard

FTTC

Downstream :
Upstream :

Standard Care Level
Line Rental Included

£38.00 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)

SuperFast Plus

FTTC

Downstream :
Upstream :

Enhanced Care Level
Line Rental Included

£50.00 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)


SuperFast Data Only Services

Fibre To The Cabinet - Data Only Service

These services are subject to a 1 month contract.

SuperFast Basic

SOGEA

Downstream :
Upstream :

Standard Care Level
Data Only - No Phone Service

£27.50 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)

SuperFast Standard

SOGEA

Downstream :
Upstream :

Standard Care Level
Data Only - No Phone Service

£33.50 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)


Pro Broadband Services

FTTPe (Ethernet Over FTTP) - Data Only Service

Delivered as Ethernet. Lower contention, Lower latency and Faster repair times than standard broadband products.

These services are subject to a 12 month contract.

Pro Broadband Services

GEA (Ethernet Over FTTC) - Data Only Service

Delivered as Ethernet. Lower contention, Lower latency and Faster repair times than standard broadband products.

These services are subject to a 12 month contract.

SuperFast Pro

FTTPe

80mbps Downstream
20mbps Upstream

Critical Care Level
Traffic Priority Plus
Data Only - No Phone Service

£82.50 Per Month

(£350.00 Connection Charge)

UltraFast Pro

FTTPe

200mbps Downstream
30mbps Upstream

Critical Care Level
Traffic Priority Plus
Data Only - No Phone Service

£150.00 Per Month

(£350.00 Connection Charge)

UltraFast Pro Plus

FTTPe

200mbps Downstream
200mbps Upstream

Critical Care Level
Traffic Priority Plus
Data Only - No Phone Service

£225.00 Per Month

(£700.00 Connection Charge)

SuperFast Pro

GEA

Downstream :
Upstream :

Critical Care Level
Traffic Priority Plus
Data Only - No Phone Service

£82.50 Per Month


(£350.00 Connection Charge)


ADSL2+ Services

Copper Broadband Service - Line Rental Included
Calls from 1p per minute and optional inclusive call packages are available from £5.00 per month.
This service is subject to a 1 month contract.

ADSL2+ Unlimited

Downstream :
Upstream : Upstream

Standard Care Level
Line Rental Included

£26.00 Per Month

(£50.00 Connection Charge)

(£50.00 Migration Charge)

(Free Transfer)


Sorry

Unfortunately we are unable to provide a broadband service to your address.


EtherPro Leased Lines

Fibre uncontended premium service with 5 hour return to service guarantee.
Available in most locations with speeds up-to 1Gbps.

Request Leased Line Quote


Reasons To Choose IDNet

Maximum Throughput Guarantee

We guarantee no contention on our network, no throttling, no traffic shaping & no port blocking. No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that we can guarantee the maximum throughput that your line can support at all times.

QoS for Voip

We have fully implemented Quality of Service (QoS) across our network. By ensuring that all our network devices are QoS aware we can guarantee that those delay-sensitive applications such as VoIP and SSH are given the appropriate priority required for optimum performance.

Low Latency Guarantee

Our network is one of the fastest, best connected networks in the UK, with points of presence in London, Frankfurt, Stockholm, Paris and Amsterdam . At these exchanges we have peering agreements with over 800 networks which enable us to pass traffic at up to 10 Gigabit speeds, delivering the highest performance and lowest latency that is technically possible.

Free UK Technical Support

We don’t use 0845, 0870 numbers, or any other premium rate lines. Our support is absolutely free of charge and unlimited provided by UK based support professionals via a free-phone 0800 telephone number and email.

Small Print

General

You will need an appropriate router to use this service, IDNet can supply a Billion 8200AXL router at a cost of £75.00 which includes initial configuration for your circuit and delivery
Any applicable connection charges must be paid prior to the order progressing. Any hardware purchased must be paid for prior to dispatch.
All new orders and changes to existing services must be placed via our website or in writing (e-mail or post)
Cancellations must be placed in writing (e-mail or post) and are subject to a 30 day notice period.
All these services are contended by the wholesale network providers so throughput speed may be below synchronisation speed at peak times. Our 'Pro' GEA/FTTPe services offer much lower contention (maximum 5 to 1) and if you require a truly un-contended service please speak to us about our 'EtherPro Leased Lines'.
All Prices Include Vat @ 20%
All Prices Exclude Vat

ADSL
Broadband speeds are affected by your proximity to your local telephone exchange, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
ADSL Packages will be provided over ADSL2+ in most instances, where ADSL2+ is not available we will install your service on ADSL. Headline prices are based on a standard ADSL2+ connection (max upload speed will be 1.2Mbps subject to line length and quality).
Most ADSL Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £50.00. See our price list for full details.
ADSL connections are subject to a 1 month contract.
FTTC
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most FTTC Migrations are free of charge. For new connections and transfers from full LLU (Sky / Talk Talk) or Cable (Virgin Media) there is a combined activation charge of £50.00. See our price list for full details.
FTTC connections are subject to a 1 month contract.
SOGEA
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the DSL router being connected directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
Most SOGEA Migrations are free of charge. For new connections there is an activation charge of £50.00. See our price list for full details.
SOGEA connections are subject to a 1 month contract.
GFast
GFast connections are subject to a 1 year contract. If you cancel the service (including moving house) then you will be liable for the remaining months of the 12 month contract. Early termination charges will also apply if you change to a package with a lower download or upload speed and a new 12 month contract will apply. If you enable/disable traffic priority or increase the service speed then a new 12 month contract period will apply from the date of the change.
GFast connections for both new circuits and migrations will be subject to a £50.00 activation charge. GFast + New Phone Line will be subject to a £100.00 activation charge
GFast speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the Openreach termination equipment being directly connected to master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics). GFast services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
FTTP
FTTP connections are subject to a 1 year contract. If you cancel the service (including moving house) then you will be liable for the remaining months of the 12 month contract. Early termination charges will also apply if you change to a package with a lower download or upload speed and a new 12 month contract will apply. If you enable/disable traffic priority or increase the service speed then a new 12 month contract period will apply from the date of the change.
Official lead time quoted by Openreach is 14 days, actual lead time varies subject to survey.
FTTP connections for both new circuits and migrations will be subject to a £50.00 activation charge.
FTTP services are contended so throughput speed may be below synchronisation speed at peak times, if you require an un-contended service please speak to us about our EtherPro Leased Lines.
GEA
Broadband speeds are affected by your proximity to your local telephone street cabinet, quality of your phone line and any internal wiring. Estimated synchronisation speeds for your line are based on a clean line (i.e. in good condition), the router being connected via the supplied modem directly to the Openreach master socket and computer being connected via ethernet cable (any speed related issue will require this setup in order to do diagnostics).
GEA connections will be subject to an activation charge of £350.00.
GEA connections are subject to a 12 month contract.
Lead time is typically 14 days, actual lead time varies subject to survey.
Sometimes Excess Construction Charges will apply, if this is the case we will contact you to discuss your options.
FTTPe
FTTPe Activation charge will vary according to service chosen and is shown by the product availability information.
FTTPe connections are subject to a 12 month contract.
Lead time is typically 14 days, actual lead time varies subject to survey.
Sometimes Excess Construction Charges will apply, if this is the case we will contact you to discuss your options.

IPv6
A native /48 IPv6 block gives you 65,536 subnets, each subnet consisting of 18,446,744,073,709,551,616 addresses.
IPv6 on our services must be configured via DHCPv6 which is supported by most modern routers.
IPv4
A single static IPv4 address will be provided by default but you can opt to have a /30 or /29 block instead for an extra monthly charge.
/30 blocks contain 4 addresses of which 2 are usable, /29 blocks contain 8 addresses of which 6 are usable.

Standard Care
Standard Care operates during BT Normal Working Hours. BT will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
Enhanced Care
Enhanced Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. BT will respond to a fault report within 3 hours of receipt of the fault report and BT will clear the fault within 20 hours of receipt of the fault report, excluding any allowable parked time.
Critical Care
Critical Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. BT will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.

Traffic Priority Plus
Services with 'Traffic Priority Plus' will be delivered over a separate wholesale backhaul (with maximum 5 to 1 contention) from regular broadband to ensure ultimate traffic priority and are less liable to slow down at peak times. These services are delivered as Ethernet and have no PPPoE overheads.

Full Broadband Pricelist - Home Users (inc Vat) Full Broadband Pricelist - Business Users (ex Vat)