{"id":1406,"date":"2026-02-25T14:16:20","date_gmt":"2026-02-25T14:16:20","guid":{"rendered":"https:\/\/everythingconnected.idnet.net\/?p=1406"},"modified":"2026-02-25T14:16:25","modified_gmt":"2026-02-25T14:16:25","slug":"case-study-netomnia-full-fibre-powers-idnets-hitchin-hq-and-inspires-local-adoption","status":"publish","type":"post","link":"https:\/\/www.idnet.com\/blog\/2026\/02\/25\/case-study-netomnia-full-fibre-powers-idnets-hitchin-hq-and-inspires-local-adoption\/","title":{"rendered":"Case Study: Netomnia Full Fibre Powers IDNet\u2019s Hitchin HQ \u2014 and Inspires Local Adoption"},"content":{"rendered":"\n

In early 2026, IDNet undertook a strategic full fibre installation at its Hitchin head office using Netomnia\u2019s 2Gb symmetrical service. The goal: to rigorously test the product, validate performance, and ensure optimal router configuration for business clients. The results have been exceptional \u2014 and the ripple effect immediate. Local businesses, including The Hair Shop next door, saw the install in action and quickly followed suit. Now, even a nearby solicitors firm, an estate agents and a local coffee shop are interested in joining the Hitchin Netomnia full fibre revolution.<\/strong><\/h4>\n\n\n\n
\n\n\n\n

IDNet HQ: Testing What We Recommend<\/strong><\/h1>\n\n\n\n

Why Netomnia?<\/em><\/strong><\/h2>\n\n\n\n

Having recently added Netomnia to their list of Alternative Networks, IDNet\u2019s ethos is simple: we don\u2019t sell anything we wouldn\u2019t use ourselves<\/em>. With Netomnia\u2019s symmetrical bandwidth offering \u2014 a rarity compared to traditional FTTP \u2014 the team saw an opportunity to test a high-performance service that could redefine expectations for business connectivity.<\/p>\n\n\n\n

\u201cWe wanted to validate the install process and performance firsthand. Symmetrical speeds are a game-changer for modern workflows, and Netomnia\u2019s product looked promising<\/em>.\u201d \u2014 Steve Waters, Network Development Manager, IDNet<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Installation Experience <\/em><\/strong><\/h2>\n\n\n\n

The process was smooth and collaborative. After a site survey and duct inspection, the install followed a week later. The engineers were proactive and solution-oriented, overcoming minor challenges with creativity and professionalism.<\/p>\n\n\n\n

    \n
  • Product installed:<\/strong> Netomnia NMA 2Gb symmetrical<\/li>\n\n\n\n
  • Timeline:<\/strong> Survey and duct inspection \u2192 install one week later<\/li>\n\n\n\n
  • Engineer feedback:<\/strong> Knowledgeable, flexible, and innovative<\/li>\n<\/ul>\n\n\n\n


    Performance & Testing<\/em><\/strong><\/h2>\n\n\n\n

    IDNet\u2019s TP-Link Aginet routers run automated daily tests, collecting performance metrics. The Netomnia connection consistently averages 1.9Gbps up and down<\/strong>, far exceeding the upload limitations of Openreach\u2019s FTTP1800 profile (max 100Mbps upload).<\/p>\n\n\n\n

      \n
    • Speed:<\/strong> Consistently 1.9Gbps symmetrical<\/li>\n\n\n\n
    • Stability:<\/strong> Faultless<\/li>\n\n\n\n
    • Router config:<\/strong> No issues with CPE setup<\/li>\n\n\n\n
    • Monitoring:<\/strong> Automated testing confirms reliability<\/li>\n<\/ul>\n\n\n\n

      Failover & Redundancy<\/em><\/strong><\/h2>\n\n\n\n

      As a connectivity provider, IDNet maintains multiple backup circuits for resilience and testing. The Netomnia service now sits at the heart of their infrastructure, with other connections supporting failover scenarios.<\/p>\n\n\n\n

      Support Experience<\/strong><\/em><\/h2>\n\n\n\n

      Netomnia\u2019s onboarding team \u2014 especially Aaron \u2014 provided proactive, effective support throughout the process, ensuring a smooth rollout and strong communication.<\/p>\n\n\n\n

      \u201cWe\u2019re delighted with the early results and look forward to confidently offering Netomnia Fibre to our client base\u201d<\/em> \u2014 Tim Davies, Director, IDNet<\/strong>

      <\/p>\n\n\n\n

      \n\n\n\n
      \"\"<\/figure>\n\n\n\n

      The Hair Shop: A Local Business Joins the Full Fibre Movement<\/strong><\/h1>\n\n\n\n

      Why They Switched<\/em><\/strong><\/h2>\n\n\n\n

      The Hair Shop, located next to IDNet\u2019s office, saw the install in progress and asked to join. Openreach had been slow to respond, and Netomnia\u2019s product offered better speeds and a clearer timeline.<\/p>\n\n\n\n

      \u201cOpenreach kept us waiting. Netomnia was ready, and the product was better. It was an easy decision.\u201d<\/em> \u2014 Nick Bellisario, The Hair Shop<\/p>\n\n\n\n

      Installation & Setup<\/em><\/strong><\/h2>\n\n\n\n

      The install mirrored IDNet\u2019s experience: survey followed by install a week later. The team adapted to site constraints, even using scaffolding from nearby roof works to assist. The process was smooth and collaborative.<\/p>\n\n\n\n

        \n
      • Product installed:<\/strong> Netomnia NMA 550<\/li>\n\n\n\n
      • Use case:<\/strong> Business telephony, card payments, music streaming, customer Wi-Fi, and domestic use<\/li>\n\n\n\n
      • Performance:<\/strong> Faultless<\/li>\n\n\n\n
      • Impact:<\/strong> A quantum leap from their previous ADSL connection<\/li>\n<\/ul>\n\n\n\n

        Customer Satisfaction<\/em><\/strong><\/h2>\n\n\n\n

        The Hair Shop team is extremely happy with the upgrade. The speed and stability have transformed their operations, and they\u2019ve already recommended the service to others.<\/p>\n\n\n\n

        \u201cWe can confidently provide customer Wi-Fi now and have plenty bandwidth to go round. Crucially digital payments go through instantly. The whole process has been pretty smooth\u201d. <\/em>\u2014 Nick Bellisario, Owner, The Hair Shop.<\/strong><\/p>\n\n\n\n

        Conclusion: A Fibre Future for Hitchin<\/em><\/strong><\/h2>\n\n\n\n

        What began as a strategic install for testing has quickly become a local success story. IDNet\u2019s commitment to quality \u2014 and Netomnia\u2019s reliable product \u2014 have sparked interest from neighbouring businesses. With more installs on the horizon, Hitchin is becoming a showcase for what Netomnia full fibre can deliver.<\/p>\n","protected":false},"excerpt":{"rendered":"

        In early 2026, IDNet undertook a strategic full fibre installation at its Hitchin head office using Netomnia\u2019s 2Gb symmetrical service. The goal: to rigorously test the product, validate performance, and ensure optimal router configuration for business clients. The results have been exceptional \u2014 and the ripple effect immediate. Local businesses, including The Hair Shop next door, saw the install in action and quickly followed suit. Now, even a nearby solicitors firm, an estate agents and a local coffee shop are interested in joining the Hitchin Netomnia full fibre revolution. IDNet HQ: Testing What We Recommend Why Netomnia? Having recently added Netomnia to their list of Alternative Networks, IDNet\u2019s ethos is simple: we don\u2019t sell anything we wouldn\u2019t use ourselves. With Netomnia\u2019s symmetrical bandwidth offering \u2014 a rarity compared to traditional FTTP \u2014 the team saw an opportunity to test a high-performance service that could redefine expectations for business connectivity. \u201cWe wanted to validate the install process and performance firsthand. Symmetrical speeds are a game-changer for modern workflows, and Netomnia\u2019s product looked promising.\u201d \u2014 Steve Waters, Network Development Manager, IDNet Installation Experience The process was smooth and collaborative. After a site survey and duct inspection, the install followed a week later. […]<\/p>\n","protected":false},"author":2,"featured_media":1408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[29],"tags":[],"class_list":["post-1406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people"],"yoast_head":"\nCase Study: Netomnia Full Fibre Powers IDNet\u2019s Hitchin HQ \u2014 and Inspires Local Adoption - IDNet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.idnet.com\/blog\/2026\/02\/25\/case-study-netomnia-full-fibre-powers-idnets-hitchin-hq-and-inspires-local-adoption\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Netomnia Full Fibre Powers IDNet\u2019s Hitchin HQ \u2014 and Inspires Local Adoption - IDNet\" \/>\n<meta property=\"og:description\" content=\"In early 2026, IDNet undertook a strategic full fibre installation at its Hitchin head office using Netomnia\u2019s 2Gb symmetrical service. 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